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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had always wanted a PEMF mat and decided on going with Elaris to try one out as the price was the best and the reviews had high ratings. I love my mat and can't stop using it because it feels so goo... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a bit of trouble with delivery and Sarah at Elaris was on it immediately to oversee that I received my mat. Then I had trouble getting it to work right and again she send me a video and personal... Toon meer

Beoordeeld met 5 van de 5 sterren

Sarah from Elaris is amazing! Customer service is excellent- she followed up from the moment I ordered red light mat and PEMF mat until I received then. Both arrived safely and on time. Products are v... Toon meer

Beoordeeld met 5 van de 5 sterren

Provided great pain relief and already have friends trying it out with similar results! Customer service has been fantastic as well!

Bedrijfsgegevens

Geschreven door het bedrijf

We believe that daily wellness shouldn’t require a spa membership, a complex routine, or sacrificing your schedule. Elaris Body was born from a simple idea: to make powerful, restorative self-care accessible from the comfort of your own home.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

56 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Ordered x3 only received x2 no response…

Ordered x3 only received x2 no response or answer to emails

1 november 2025
Review zonder uitnodiging
Logo Elaris Body

Antwoord van Elaris Body

Hi Wade,

Thank you for your review — we’re sorry to hear about the experience you’ve described.

After seeing your feedback, we carefully scanned our customer database and were unable to locate any orders or customer records under the name Wade Greig, which is why we initially requested additional information from you via TrustPilot to investigate further.

The details you later provided (email address, phone number, and order number) still do not match any customer records in our system. While the order number referenced does exist, that order was placed under different customer details, contained two items only, and was successfully delivered on November 13th. The customer who received that delivery has never contacted us with any concerns regarding missing items.

We genuinely want to help resolve any issue where a customer hasn’t received part of their order. If you believe there has been an error or if the order was placed using different details, please contact us directly via the official support email listed on our website and include the order number and the email address used at checkout. Our team will be happy to review this immediately and assist in line with our returns and resolution policy.

We take customer satisfaction seriously and always resolve genuine issues as quickly as possible.

Kind regards,
Sarah
Elaris Body Customer Support

Beoordeeld met 5 van de 5 sterren

Amazing customer service

I haven’t got my sauna blanket yet, but I can say is the customer service is by far one of the best. Fast response and issue was dealt with in a compassionate manor.
Thanks Elaris!

17 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Elaris PEMF mat…

I am super pleased with my PEMF mat received today. Excellent quality mat with clear instructions. Also Elaris provided fully engaged customer service keeping me informed on delivery and responding swiftly and clearly on any queries I raised. Great experience all round , Thank you 😀

3 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome customer service!!

I was so grateful for their help in making a change to my order. Sarah went above and beyond in helping me and was in regular communication with me as my issue was solved. Excellent service!!

30 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Skin is glowing!!

I got this mainly to help with detoxing and bloating but OMG… the glow is real. My skin feels smoother and I’m sweating in the best way possible. I now use it before my skincare routine and it’s like my products absorb better. It's now part of my daily routine! Love love love it

26 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT PRODUCT AND COMPANY

To be honest everything about the experience of buying from Elaris and the product itself is superb. The customer service is impeccable and I am truly loving the product and the benefits it has had on my wellbeing.

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It’s rare for a brand to feel like it actually cares once the sale is done but Elaris has been different. Excellent customer experience, friendly support, fast replies and a sense that Elaris actually

It’s rare for a brand to feel like it actually cares once the sale is done but Elaris has been different. Excellent customer experience, friendly support, fast replies and a sense that Elaris actually values its customers beyond just the transaction. Sometimes, it’s not just about what you buy, it’s who you’re buying from. Highly recommend!

14 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best thing I’ve bought for myself in years

Let me just say...I never write reviews. But this deserves one!!

After one session, I felt calmer. After a week, my sleep was deeper. After two weeks, I could feel the difference in my digestion, skin, and stress levels. I’d honestly forgotten what it felt like to just relax properly.

I have two young kids, a full-time job, and zero time for myself. This gave me a pocket of peace I didn’t know I needed. And I love that it takes no space and packs away easily.

Elaris, thank you. You’ve changed my evenings and my mindset.

13 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Didn’t think I’d sweat that much!

Didn’t think I'd sweat that much!

I’ve used high end infrared saunas before and was sceptical about a blanket doing the same job, but this blew me away. Heats up fast, retains the heat, and gets me into a deep sweat within 20 minutes. I use it after workouts to ease DOMS and before bed to unwind. My skin looks noticeably better and I’m waking up clearer headed. You just feel lighter after using it. I genuinely wouldn’t go back to paying £30 a session at the local spa for a sauna and ice bath. This does the job from home, much better!

2 juli 2025
Review zonder uitnodiging

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