This is the first time I have used this company. My electrician sent me the link to Electricals Online to look at some spotlights I wanted as an example, so after checking other websites I dec... Toon meer
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Lees wat reviewers zeggen
great service experience, I made a mistake in my order and when I noticed I reached out to them and they were able to update my order in no time and send me a correction by email. The delivery wasn't... Toon meer
Bought a Aurora Seren 600000 EV 7.4kW EV Charger, great price compared to other competitors, had it installed for just over a week and it’s doing exactly what it should do, great piece of kit for the... Toon meer
Bedrijf heeft geantwoord
Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.
Bedrijfsgegevens
Geschreven door het bedrijf
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Contactgegevens
Friars Gate, DN4 5NU, Sheffield, Verenigd Koninkrijk
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,5
Uitstekend
867 reviews
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great prices and super fast delivery
Great prices and super fast delivery
21 maart 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the positive review, your support is much appreciated! If we can help you with anything else please let me know.
Best regards,
Team EO
Hassled me online re a basket item in…
Hassled me online re a basket item on 18th March 2025..twice. then again 19th of March.
18 maart 2025
Review zonder uitnodiging
Good price and fast delivery
25 maart 2025
Antwoord van Electricals Online
Thank you for the review. We hope to hear from you again soon.
Best regards,
Team EO
Great Service throughout
Easy to navigate website.
Luceco Downlights were delivered promptly and well packaged.
Very competitive pricing.
Would recommend Electrical’s Online!
14 maart 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the positive review, your support is much appreciated! If we can help you with anything else please let me know.
Best regards,
Team EO
Ordered a new house alarm system,had…
Ordered a new house alarm system,had problems with the main board on the old one.
This Veritas system was just the job.
Great price and delivered on time.
22 maart 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the review, we are glad to hear that the item suits your needs and is working well. We hope to hear from you again soon.
Best regards,
Team EO
Antwoord van Electricals Online
Thank you for the review!
Amazing turnaround
Amazing turnaround, order placed & outside lights were delivered very well packaged within 24 hours. Lights are modern shape & look great. Price was competitive too. Very pleased with service.
3 maart 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the kind review!
Order EO-56136
Order EO-56136. Purchased a central heating programmer. Good service ordering from website, payment and delivery. Plumber struggled getting the unit to work and needed some technical help and recommended the EPH 37 may have been a better choice so I thought I would call electricals online to have a chat about either swapping or help on the H3747 unit we had ordered. No phone number on the website so emailed their customer services email address and 4 days later still no reply. My plumber sought help elsewhere to get the unit working, which is now but still getting to grips with it. So score was a 5 for the purchasing side and a zero for customer service received. Would I buy from them again, doubtful as I like products backed up by customer service.
8 maart 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Hi Kevin,
Thank you for the review. I'm glad to see that the delivery and purchasing side of thing went well.
Sorry to hear that you didn't receive a response to your query. Unfortunately I can't see that we have an email from you, please could you confirm the email address you sent the message from and what email address you sent it to?
Thanks for the help.
Best regards,
Sam - Team EO
ToughLED batten light.
Chose EO for buying a batten light.
They had it priced well and in stock.
Decent reviews on TP.
I was pleased with the whole service and pleased at how well packaged it was.
A good experience, I’m going to be electrifying my newly built garage, and as a result of this experience I will be getting everything for that from here.
28 februari 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the kind review, Gavin. Your support is much appreciated.
If you need any help with any future orders please don't hesitate to reach out to us!
Trouble free
24 februari 2025
Antwoord van Electricals Online
Thanks for the kind review, we're glad you had a positive experience with us.
Antwoord van Electricals Online
Thank you!
Delivery was prompt, return handled well
Delivery was prompt. The product had been damaged in transit, only apparent internally. Support were quick to reply and supplied a return label. The replacement could have been a bit quicker to arrive, but it is now installed and working fine.
25 februari 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the review. Sorry to hear about the damage with the product, I'm glad to see that it was handled accordingly. If you need any further help please let us know.
Good service
Good price , prompt delivery, when the delivery driver threw the parcel over a tall gate you were quick to reply and offer a replacement in it was damaged, good service, thanks
27 februari 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Hi Matt,
Thank you for the positive review, we appreciate the feedback.
Many thanks,
Sam - Team EO
Quick delivery good stock on site too…
Quick delivery good stock on site too of items merchants don’t hold 👍
4 maart 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thanks for the review!
Customer service - doesn't exist
I placed my order with eta of 1-2 days. I contacted EO to be told it was delayed direct from the supplier. I then contacted EO 2 more times for updates and never received a response.
Your customer services is shocking and although only a £129 mirror it took almost a week to arrive with no updates.
Produce from Sensio is great and working
24 februari 2025
Antwoord van Electricals Online
Hi Walter,
Thank you for the positive review, we appreciate the feedback.
Many thanks,
Sam - Team EO
A great service.
24 februari 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the review, your feedback is greatly appreciated.
IiBoost and Caddy delivered quickly
IiBoost and Caddy delivered quickly. All now installed and working.
12 februari 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thanks for the kind review, we're glad you had a positive experience with us.
slow delivery/ bad design downlighter connector
slow delivery. items bought had design fault.Unable to fit 1.5mm cable in so called " quick fit "connector. I emailed the company, but as yet, no reply. Had to use Wago connectors to wire up downlighters.
22 februari 2025
Review zonder uitnodiging
Good knowledge team of sparks
Clear communication and polite and knowledgeable team highly recommend
19 februari 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Hi Julian,
Thank you for the positive review, we appreciate the feedback.
Many thanks,
Sam - Team EO
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