Order 15 light bulbs in February Told i could only pay by bank transfer daspit havin g card options on their site.( false advertising).Only got five. Billed for 15 Said they ordered rest from their s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Shocking experience... I ordered two that were both displayed as in stock on the website and still are... waited 10 days before contacteding them to find out where the order was. I was told they weren... Toon meer
Bedrijf heeft geantwoord
Easy to order, very competitively priced and excellent after sales. Only let down by Post Office delivery which was 48hr tracked. Parcel spent 24 hrs sat in Birmingham PO. Should have arrived on Frida... Toon meer
Bedrijf heeft geantwoord
Purchased the same product, a Wolf Garten Trowel, many years ago and although a bit battered is still perfectly ok.This is the best and strongest I have ever purchased.Just found this website and wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Elektronicawinkel
- ook in
- Batterijenwinkel
- Beveiligingsmaterialenwinkel
- Bouwmachine verkoper
- Huishoudapparatuur winkel
- Lampenwinkel
Geschreven door het bedrijf
Note: Most of our verified reviews are collected on Reviews.io, where we currently hold an average rating of 4.9★ from over 19,000 verified customers. We’re proud to serve customers across the UK, Ireland, and worldwide — offering quality products, competitive prices, and dependable delivery. What began as a simple idea — to make professional-grade products accessible to everyone — has become a business built on trust, value, and service.
Contactgegevens
14 Blackstick Road, Killyhevlin Industrial Estate, Enniskillen, Co.Fermanagh, BT74 4EB, Enniskillen, Verenigd Koninkrijk
- 028 66 335045
- customerservice@electricalworld.com
- electricalworld.com
3,4
Gemiddeld
2K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great priced goods and great selection…
Great priced goods and great selection was notified when delivery was and goods arrived on time, all round a great company and will definitely use in the future and recommended to family and friends.
5 mei 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Louise
Thank you for taking the time to leave us this fantastic 5 star review. Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed our great selection and pricing, and that your goods arrived on time. Your recommendation to family and friends means a lot to us. We look forward to serving you again in the future!
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
DIY tools, happy with product and service
I ordered a gardening DIY tool from Electric world on a Tuesday and received it on the Friday. Product works as described and I was happy with communication on shipping / tracking. No issue ordering from them again.
2 mei 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Ciaran
Thank you for taking the time to leave us this amazing 5 star review. We're so glad to hear that your experience with Electrical World has been a positive one. Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Excellent service
Excellent service. 3rd time of ordering from the company and very quick delivery. Never had any issues
8 mei 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Deb
Thank you for taking the time to leave us this fantastic 5 star review, We loved hearing "Excellent service. 3rd time of ordering from the company and very quick delivery. Never had any issues" We really do appreciate your loyalty and support
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Do not use this company.
Do not use this company.
I made an order on the 20th April 2025 (Order Number- 468097), at the time no comment on website about delayed delivery. I have been in consistently e mailing , phoning the company on 02866335045, who had failed to provide let alone a delivery date or a courtesy response. I will now asked for a refund... now wait and see if that happens. Extremely disappointed.
8 mei 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Mohammed
Thank you for taking the time to leave us this review. We are extremely sorry that you have had an issue with your order, we can see that our customer service team have reached out to you with a resolution
Take care and have a lovely day
Hannah
Excellent Customer Service
I had a small issue with a product I'd purchased, turned out the issue was entirely my fault but the lengths that customer service went to (over a bank holiday weekend) to resolve it were above and beyond what I would have expected.
6 mei 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Tony
Thank you for taking the time to leave us this glowing 5 star review. We truly appreciate your recognition of our service. It’s our priority to ensure a great experience for every customer, and your feedback motivates us to keep delivering the best. If we can be of any assistance in the future please do not hesitate to let us know
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Quick easy website great prices and…
Quick easy website great prices and fast delivery will be back again soon
26 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Siobhan
Thank you for taking the time to leave us this wonderful 5 star review. We are delighted to hear "Quick easy website great prices and fast delivery will be back again soon"Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Do not use this company
Do not use this company. Placed an order and paid for express shipping a week ago. No sign of the order been dispatched yet even though the website shows the product in stock and says order today for dispatch tomorrow. No option on live chat to speak to anyone about this and the phone number I called is not picked up just an automated message. Contacted the email address provided to be told it will be dispatched but no response back to my reply. Want my money back but I know it will be a battle when I can't speak to anyone.
24 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Sharon
Thank you for taking the time to leave your review.
I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly.
Regards,
Hannah
Do not use this company.
Do not use this company.
I made an order over a month ago, at the time no comment on website about delayed delivery. I have been in consistent contact with the company, who had failed to provide a delivery date. I have now asked for a refund... now wait and see if that happens. Extremely disappointed.
29 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Sam
Thank you for taking the time to leave an anonymous review.
I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly.
Kind regards
Hannah
Do not use this company
Do not use this company, I ordered a fire in February along with a fixing kit (frame) the frame arrived within 2 weeks and the fire was supposed to follow 2 weeks later. The money was taken out of my account instantly but after a very long wait and very poor communication from the company all through March and the beginning of April, sending reply’s to my messages (no phone number) with an automated message, I requested a refund, as the fire “hadn’t cleared customs” they charged me £20 to have the frame collected and then a further £26 for not having the frame in the same box it arrived in, please note the frame cost £49. I have never experienced such poor customer service from a company and to be charged for their incompetence is ridiculous. Never again!!!!
29 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Jeanette
Thank you for taking the time to leave us this 1 star review. We are extremely sorry that you have had a poor experience. When the order was placed for the fire there was an estimated dispatch time of 30 days, we are extremely sorry we were unable to meet this. With regard to the refund for the fixing kit, we did advise you of the collection cost and this was returned missing parts and not in its original box meaning that this is not eligible for resale
If there is anything else we can help with please do not hesitate to get in touch
Kind regards
Hannah
Satisfied customer
I received my order only a few days after placing it. Since it was being shipped from the UK to the US, I was impressed with the speed of the delivery. I was pleased with the Bauer battery operated manicure/pedicure set. Since I am old enough to have trouble clipping my toenails, the electric grinder is helpful. (I may be a senior, but I still like self care items to help me look good.) I would have preferred to order locally, but I wanted this specific item, and you were the only company I could find that still carried it. However, the low price of the product made up for the high shipping cost. Although I am not in the market for your other products, I would still recommend your company to those who might be. I am satisfied with your service.
23 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello
Thank you very much for taking the time to leave us this fabulous 5 star review. We are delighted that were able to find what you needed with ourselves and that you are happy with your purchase. We really appreciate your recommendation
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
No hassle and arrived on time
No hassle and arrived on time. Will use again.
11 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello
Thank you for taking the time to leave this amazing 5 star review
Thank you for your amazing 5-star review! We're so glad to hear that your experience with Electrical World has been a positive one. Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Hanging basket Liner
I have used Doff Wool & Moss Hanging Basket Liner for many years. Supplied at a good price and delivered very quickly
7 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello LesBib
Thank you for taking the time to leave us this wonderful review. We are delighted to hear I have used Doff Wool & Moss Hanging Basket Liner for many years. Supplied at a good price and delivered very quickly.
Thank you for your support and thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Antwoord van Electrical World
Hello Woody
Thank you for your fantastic 5-star review! We’re delighted to hear that you experienced swift delivery and ease of ordering. Our team works hard to ensure a smooth shopping experience, and it’s wonderful to know we met your expectations. We look forward to serving you again soon!
Thank you for your support and thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Garden tools
Purchased the same product, a Wolf Garten Trowel, many years ago and although a bit battered is still perfectly ok.This is the best and strongest I have ever purchased.Just found this website and wanted to treat myself to another.
All of the other makes purchased over the years, of which there have been several, have been so weak they have either broke, bent badly or rusted out after a short space of time hence I would now only highly recommend this particular manufacture.
14 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Douglas
Thank you for your amazing 5-star review! We're so glad to hear that your experience with Electrical World has been a positive one. Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely weekend
Hannah
Great shopping experience
Easily found the item I was looking for. Easy to order and pay and very prompt delivery
9 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello William.
Thank you so much for the outstanding 5-star review! We're thrilled to know that you have had a great experience. Our team works hard to ensure a smooth shopping experience, and it’s wonderful to know we met your expectations.
Thank you for your kind words and thank you for choosing Electrical World
Take care and have a lovely weekend
Hannah
Good company
Good company. Reliable. Goods arrived on time. They keep the customer informed.
11 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Ray
Thank you for your fantastic 5-star review! We are delighted to hear Good company. Reliable. Goods arrived on time. They keep the customer informed. We truly appreciate your recognition of our service. It’s our priority to ensure a great experience for every customer, and your feedback motivates us to keep delivering the best. We look forward to serving you again!
Thank you for your support and thank you for choosing us
Take care and have a lovely weekend
Hannah
Rapid delivery
Rapid delivery, well packaged, highly recommended.
2 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Richard
Thank you so much for the outstanding 5-star review! We're thrilled to hear Rapid delivery, well packaged, highly recommended. It’s our priority to ensure a great experience for every customer. Your kind words inspire us to continue delivering top-notch support. We can't wait to welcome you back in the future!
Thank you for choosing Electrical World and thank you for your recomendation
Take care and have a lovely weekend
Hannah
Easy to order
Easy to order, very competitively priced and excellent after sales. Only let down by Post Office delivery which was 48hr tracked. Parcel spent 24 hrs sat in Birmingham PO. Should have arrived on Friday, finally, delivered on Saturday. Have not marked them down for delivery, Post Office error after all.
9 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Heather
Thank you for taking the time to leave us this amazing 5 star review. We are very sorry to hear that your parcel arrived later than expect and we appreciate your patience with this. Your support means so much to us. Your satisfaction is what we strive for, and we're here to help anytime you need.
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Tracked delivery
Tracked delivery. Very good communication throughout the order.
10 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Aisling
Thank you for taking the time to leave us this fantastic 5 star review. We are delighted to hear Tracked delivery. Very good communication throughout the order. Our team works hard to ensure a smooth shopping experience, and it’s wonderful to know we met your expectations.
Thank you for choosing Electrical World
Take care and have a lovely day
Hannah
Excellent price and speedy delivery
16 april 2025
Review zonder uitnodiging
Antwoord van Electrical World
Hello Rachel
Thank you very much for taking the time to leave us this amazing 5 star review. We're so glad to hear that your experience with Electrical World has been a positive one. Your satisfaction is what we strive for, and we're here to help anytime you need. Looking forward to serving you again soon!
Thank you for choosing Electrical World
Take care and have a lovely weekend
Hannah
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