Electronic Express - Oak Ridge Reviews 22

They helped a lot and was careful and polite

Excellent, reputable company . Consistently satisfy in terms of both price and service. Excellent selection, knowledgeable staff

Was a great experience, the store was on par!!! Will definitely be back!

The particular TV that I bought was about $300 cheaper than their main competitor. The staff there was friendly and informative and highly recommend looking at their website or going to their store before you purchase a new TV or any other kind of appliance I bet they will beat the price of any competitor

This place is ridiculous. I ordered a Traeger Flatrock grill from them. Got it for $760 before taxes. All good. Next day I get a message saying they canceled it due to my credit card declining the charge. It's a $25k credit card with no balance. And I've used it to spend over 2k with your business before. After an hour and talking to 6 people I get told "your card will not longer work at Electronic Express as it's been blacklisted" After 1 attempt? TF? So I try a new card and guess what...same thing. Both AMEX and Capitol One cards are now deemed as "unsafe" by their merchant. Their customer service department as a business is awful. It's like they're trained to be pissy and hate their jobs. Oh and except buying online there is no way to get the original $760 purchase price. I was told by Mr. Sassy Tude at the Oak Ridge store that it was "not possible for him to give the online price". Went to Home Depot. Used the same card. They price matched. Still have never heard back from the fraud department who i was told to call. Left a voicemail and it's been 5 days with no response. Your customer service and online need work. I wont be shopping at Electronic Express again.

Super easy purchase. Staff we talked to on the phone was helpful, online purchasing and scheduling system was easy. Highly recommend buying from them but if you're going to do a delivery, expect to wait all day. They gave us a 3 hour delivery window and showed up an hour after that window closed.

Easy order, easy delivery with good delivery update communication.

Very helpful

Delivery was accomplished as scheduled. The gentlemen who installed the dryer were highly proficient, professional, and courteous. The transaction was a positive experience.

Tom Ciaccia

The staff was helpful. When I called the store before I went to it, I was actually able to speak to an employee!!

Prices were good. Customer Service was great! Delivery service was awesome!

Bought a tv from them.It came well packaged,was shipped very fast and they kept you up to date on the shipping.Great prices also.I will buy from them again.

Excellent quality name brand items, and very quick delivery. Excellent customer service.

ordered dehumidifier , arrived quickly but did not function properly . Spoke with associate at Oak Ridge location , he had me another one in a couple of days. The return/replacement was quick and easy (in and out in less than ten minutes . New unit works excellent .

The manager and assistant were very helpful in helping me find the size of refrigerator we needed. They made me feel welcome and knew the product immediately when I mentioned the size we needed.

In the immediate future we will be needing four more of the same size and layer on another four. We will definitely return.

Bought a refrigerator. Great service

Order was shipped within hours of placing it and even arrived a day earlier than expected.

I bought a dishwasher the experience was easy. The process was simple from picking it out, ordering, and delivery.

Communication was key. Deliver.on time.