Electronic Express - Website Reviews 201

TrustScore 4 uit 5

4,0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A great price on the TV I purchased with excellent communication from the company and fast shipping and a perfect product upon arrival so I am very pleased with my experience! Purchase with confidence... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronicawinkel
  2. Huishoudapparatuur winkel
  3. Computers en accessoires winkel
  4. Computerwinkel
  5. Televisiewinkel
  6. Winkel voor wasmachines en wasdrogers

Over Electronic Express - Website

Geschreven door het bedrijf

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contactgegevens

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, Verenigde Staten

  • 1-888-257-7500

4,0

Goed

TrustScore 4 uit 5

201 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Great communication all the way to…

Great communication all the way to installation. Installation was outstanding. Took their time and did it right! Very impressed.

27 augustus 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback.

Beoordeeld met 5 van de 5 sterren

Great pricing

Great pricing, fast shipping and great customer service

10 september 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback.

Beoordeeld met 1 van de 5 sterren

RECEIVED OPEN AND MISSING ITEMS.

Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated gellets all MISSING. First and Last time purchasing from Electronic Express, Very disappointing. Returned and waiting on refund.

10 september 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback. We have thousands of Gel Blasters and we're disappointed that our shipping team chose unsealed boxed.

Beoordeeld met 5 van de 5 sterren

Great online service.

Great service no problem there great to work with . Have bought several things with them great prices and great deliver time.

7 september 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback. We look forward to fulfilling your next order.

Beoordeeld met 5 van de 5 sterren

Online order

Ordering was easy the item was available and was received in three days time.

24 augustus 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback. We look forward to fulfilling your next order!

Beoordeeld met 1 van de 5 sterren

Awful customer service with condescending staff

Unfortunately, my LG OLED TV was delivered cracked, which I only discovered after paying out-of-pocket for installation. While a refund was eventually offered, the customer service experience was among the worst I’ve ever encountered.

All I wanted was to simply re-order the same TV at the same price, but instead I was essentially told “too bad.” I was invited to make this call to after being told on email "we truly do want to help". When I asked to speak with a manager, I was informed they were on lunch, and the associate I spoke to in the meantime was condescending, dismissive, and unprofessional. Rather than helping resolve the issue, they lectured me that TVs “break in transit all the time.”

That may be true, but from a customer’s perspective: I waited weeks for delivery, paid for installation, and then was told I had to wait 96 hours for a courier call, ship the broken unit back, and only then receive a refund—leaving me thousands of dollars out of pocket in the meantime.

After this experience, I would never attempt to give this company my business again. I’ll be re-ordering elsewhere—even if it means paying more—because at least I’ll be treated with respect.

28 augustus 2025
Review zonder uitnodiging
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Antwoord van Electronic Express - Website

We are very sorry for the frustration and inconvenience you experienced with your LG OLED TV delivery. We understand how disappointing it must have been to receive a damaged product, wait for a courier, and navigate the refund process while out-of-pocket. Your experience with our customer service does not reflect the standard we strive to provide.

Please know that your feedback is being forwarded to management for review so we can address these concerns and improve our processes. We truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Easy experience

Had the product I needed, was quick to get it to me, packaged well too!

5 augustus 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback!

Beoordeeld met 5 van de 5 sterren

Top notch experience

Top notch experience. Best deals I could find. Fast shipping. Totally satisfied

5 januari 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback!

Beoordeeld met 1 van de 5 sterren

Sent an item that was canceled

Sent an item that was canceled

18 augustus 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback. We will discuss this issue with our courier since we asked them to return the item us upon your cancellation.

Beoordeeld met 5 van de 5 sterren

Electronic Express

Electronic Express has really good prices, especially when sales are on, thr associates are always helpful, the delivery is always great. I just wish they offered or sold through Miltary.com.

29 juli 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback! Your suggestion has been forwarded.

Beoordeeld met 5 van de 5 sterren

Have already recommended EE to friends…

Have already recommended EE to friends and family! Gave me a delivery date and 3 hour window and delivered at exactly that date and time! I’ve had horrible delivery experiences with Lowe’s! Reasonably pricing and friendly customer service.

10 augustus 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback! We are happy to hear that your purchase experience was several step above past experiences with our competition!

Beoordeeld met 5 van de 5 sterren

Great buying experience

The delivery guys were extremely helpful and professional. The website was easy to use during my buying experience.

8 augustus 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback on our delivery crew's performance! We are happy that our website made it easy to order the products your received.

Beoordeeld met 1 van de 5 sterren
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Antwoord van Electronic Express - Website

Thank you for the feedback. As you may know, this unit was on back order, and we were informed that we cannot get any more as it has been discontinued by the manufacturer. Your refund was issued immediately.

We hope you will accept our sincere apologies for this inconvenience.

Beoordeeld met 5 van de 5 sterren

They got my order out same day as…

They got my order out same day as promised and the online sales manager seemed to know exactly how many laptops they had in stock so I could order.

6 augustus 2025
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Antwoord van Electronic Express - Website

Thank you for the feedback on the performance of our online sales team!

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