ElekDirect Reviews 363

Very good service the guys who delivered were really friendly, they were running a bit late but kept me informed and put the freezer where I wanted and took my old one away
Excellent service thanks

Fantastic service ! Quick delivery . Product perfect very happy thanks guys

The service I recieved was excellent. The delivery was on time and the delivery men were friendly and very helpful. I would highly recommend.

Ordered freezer, which was much cheaper than anywhere else. All imperfections where shown clearly on photos, but to be honest when it was delivered it looked in perfect condition. Could of had it delivered within 48 hours, but chose to wait an extra day. The only thing was I was told they'd contact the day before with a 4 hour timeslot, which they didn't, so was up early just in case. Still no times lot, went online and managed to track order myself. (That's why I've only given 4 stars) The delivery blokes were wonderful and helped my husband unbox item so it could be checked before they left. Very polite and friendly. Great product, great delivery guys.

Great deal, clear photos of minor defects, great to be able to choose delivery day, delivery guys were great and probably broke a world record for getting a fridge up a flight of stairs!

Lots of choice on their website and the photos clearly show if any imperfections on the appliances, I bought a candy washing machine which didnt have any scratches or dents on, they have great customer service and the tracking system they use is very handy as you can see when they are near by and how many drops are before your slot.
I will recommend to anyone who needs a new appliance at a cheaper price, they give you the option or removing your old appliance and if you require plumbing it in which I think is handy if you can't do this your self. Took the stress out of replacing an appliance this close to christmas 🎄

Thanks again!

Good quality item received very good value good service from start to finish

I recently bought a fridge freezer from ElekDirect. They were super efficient and communicative throughout. When I reported an issue they were super quick to resolve it and were very open, honest and transparent. Would certainly buy from here again.

Great value for money, and indeed a terrific saving. Goods are exactly as advertised, and working perfectly. Easy payment and process and delivered on time as agreed. Can absolutely recomend using this site.

Very good service from start to finish

I was very impressed with the product and the drying, used straight away. The delivery drivers were very helpful and took away packaging as they saw as I was on my own and had hurt my wrist. Very good customer service. Rang me twice to inform delivery times.

Very good product I bought and iron
And great value for money .
Good as new
This is my second time buying from them as I first purchased a fridge and a washer dryer that I’m still enjoying

Product came within a few days, drivers great and its exactly what it says on the tin. Lads on the phone were a great help

Had a cooker delivered but a button was missing. Customer service was quick to reply and sorted problem. Delivery was easy to book and arrived on time. Delivered into kitchen not front step as some Delivery guys do. Very happy and would use again.

Can't fault anything.
Purchased a washing machine, amazing value on slightly damaged machine.
Damage is hardly visible and machine works perfectly.
Very pleased overall with everything.
Product,service and delivery all good 👍

Absolutely brilliant, was waiting for black Friday sales so googling GoPro creator edition each day to see if sales has started, up popped elekdirect for the full sealed GoPro creator edition (retails over £500) for £299, I can't see them being lower than that anywhere on black Friday so snapped it up, only thing was the outer packaging had been damaged but the products where perfect, really happy!

I have bought a few things from them and have always been very happy, with the goods and the staff, the staff are excellent many thanks.

Service was absolutely gold standard from the start. Website was extremely clear and easy to use. Product was as described. And arrived in a very reasonable time scale. Courier was really friendly and helpful and brought the fridge in the house for us.

Very helpful customer service, fast delivery, good price! Thank You!