ELEXtensions.com Reviews 527

Had an issue recently that was 100% our fault. The support team was kind, prompt and incredibly helpful. We've had some issue with the plugin over the years, and the team is always there, quickly, to resolve the issue.

Exellent, fast, efficient support, with custom solutions, also for complex problems, according with all the Elex team.
Bronia and Akash are two exellent technicians, with a lot of commitment in what they do.
Of course will use their products in the future.

Always a prompt and considered response for the support team.
They always ensure that their products run smoothly and any issues quicky resolved.
5 Star.

Thank you for fixing the issue for me. Hope this is the last time. Cheers

We are still in the process of setting up our plugin but I wanted to write a quick review about the excellent support service we are getting. Each of my questions, no matter how basic or complex, is answered quickly, in full detail and giving us a full working solution. If this is indicative of the support we can expect from ELEXtensions then I'll be very happy.

I was very happy with how quickly he was able to answer my questions and I love the screen share so that he could walk me through step by step. I didn't reach out to them for an issue on their end, it was confusion on my end. They got me taken care of very quickly.

Dixit was very helpful and got the job done promptly

Excellent response time from support, then when needing to jump on a call, got one straight away. Honestly, so impressed with the service. Great work Elextensions and Dixit

The functionality of the product is amazing and the customer support is the best I've ever experienced from a plugin developer. I have no hesitations recomending it to others and I feel comfortable moving forward that if I need further assistance that I can easily access the support for fast, professional & friendly assistance.

I was given excellent support from a tech named Dixit today. Complicated problem that he was able to navigate and resolve in short order. Highly recommend this tech and the plugin he was supporting.

Address validation plugin.
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Greg Anderson

We've been using the Australia post address validation plugin for a few months now. Great plugin and so useful for a small business. Had a few issues with shipping rates, but after speaking with Dixit and the team, they were able to rectify the issue. I always feel supported when speaking with Dixit and he always finds a way to solve the issue.
I highly recommend the plug in.

Thanks Dixit !

Maria
Lunarlabra.

Great Team work ..helped me solving the issue

Wow, are you kidding me! That is probably the best support I have ever had!

We've been using ELEX's WooCommerce Address Validation & Address Autocomplete Plugin for over a year - it's been a great experience. I recently had to contact support, and the response time was excellent. Highly recommended!

I was unable to create bulk variations for my products. After a few email exchanges where they were reactive, the support offered me a video meeting, where I was able to share my screen and show my problem. After a few minutes of research, the support solved my problem, thank you very much Bronia! :)

Great customer service! See you soon,

Great plugins. Excellent support . Couldn't be happier!

Super! Almost all the time I talked with Akash. At the end, Bronia joined in. Support responded to mail in chat speed! The problem was not simple, but it was quickly diagnosed, and to solve this problem, the development team created a separate version of the plugin!. And most importantly, now everything works!

As a digital marketing agency, we have worked with numerous WooCommerce plugins and shipping solutions over the years…so we can confidently say that the ELEX WooCommerce Australia Post Shipping plugin is one of the best carrier integration plugins we have used.

Firstly, the plugin’s functionality is unparalleled. It has been exceptionally well architectured; integrates seamlessly between Aus Post/eParcel and WooCommerce; and provides accurate and up-to-date live shipping rates; labelling; parcel packaging; tracking; and more from Australia Post [Premium Version]. This in turn allows our clients to provide their customers with a reliable and efficient automated shipping solution within their ecommerce stores.

The plugin is also easy to use, with an intuitive interface that even the least tech-savvy website owners can navigate.

However, what truly sets ELEX apart from other plugin developers is the after-sales service provided by Dixit and ELEX’s team of developers. We have been using their numerous shipping plugins for several years now, and they are ALWAYS quick to respond to any queries or concerns we may have. They go above and beyond to ensure that any issues are resolved as quickly as possible.

Furthermore, we have been impressed with the developers’ willingness to accommodate a number of customizations when needed. They are always happy to work with us to ensure that the plugin meets our clients’ specific needs, which we find is a level of service that is rare in today’s digital landscape.

Overall, we cannot recommend the ELEX WooCommerce Australia Post Shipping plugin highly enough. The plugin’s functionality is outstanding, and the after-sales service provided by the developers is exceptional. If you are looking for a reliable and efficient shipping solution in Australia for your WooCommerce store, look no further than this plugin. EWD Agency, Australia.