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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Elklook has very durable and stylish glasses. Elklook even have the very sort after magnetic glasses at a very good price. The associate was very helpful in answering my questions and making me fee... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered glasses and had a few issues, but their customer service was amazing and went above and beyond to fix the issues. My prescription is very strong and I am always worried about ordering glasse... Toon meer

Beoordeeld met 5 van de 5 sterren

I absolutely love my glasses from Elklook. I ordered the set as well as a couple of other toppers. I enjoying changing my look with each outfit and using my glasses as a part of my fashion. I get comp... Toon meer

Beoordeeld met 1 van de 5 sterren

Glasses frames were mailed in a flimsy box that fell apart during shipping; received and EMPTY box (no glasses frames contained therein) and box was stamped by USPS as damaged. Emailed this company (i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar
  2. Zonnebrillenwinkel

Geschreven door het bedrijf

Discover premium prescription eyeglasses designed to elevate your style and clarity—all at an accessible price. Our innovative AR Try-On System allows you to preview frames in real time, ensuring the perfect fit before you buy. Crafted with eco-conscious materials (think plant-based acetate and recycled metal), every pair reflects our commitment to sustainability without compromising on durability.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

137 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

At first I wasn't happy with my…

At first I wasn't happy with my glasses. Took a little bit to get a hold of them. But then when I finally with contacted by Zoe, she searched and searched for me a pair of glasses to replace the ones that I had purchased and made me so happy. I almost was going to give this a bad review. But now I can't give anything but a good review. Thank you so much for helping me. Can't wait to get my new glasses and hope that I love them. I'm sure I will.

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely love my glasses from…

I absolutely love my glasses from Elklook. I ordered the set as well as a couple of other toppers. I enjoying changing my look with each outfit and using my glasses as a part of my fashion. I get compliments on them all the time!

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered glasses and had a few issues

I ordered glasses and had a few issues, but their customer service was amazing and went above and beyond to fix the issues. My prescription is very strong and I am always worried about ordering glasses online. My glasses were perfect and I will order again. I highly recommend Elklook.

6 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent product and service

I bought the magnetic eyeglasses with colored toppers, all my friends love them.
I happened to accidentally break the main eyeglasses and wrote them for a replacement of the frame. I got a response the same day and before the night was over I ordered the replacement... Saved me from buying new glasses. if 10 stars was available they would have it.
Thanks Elklook!!!

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I assure you won't regret the experience! Make it happen today!✨️

WOW, THANK YOU SO MUCH, ELKLOOK! 🤩✨
I am absolutely BEYOND thrilled with my new versatile magnetic clip-on glasses! The color toppers are seriously stunning and so much fun to swap out! 🌈🙌
I can finally say a permanent GOODBYE to the hassle of switching between different pairs of glasses—it’s a total game-changer! 🎉 This was my first time buying from you, and let me tell you, it definitely won’t be my last!
The fit is absolutely beautiful, they feel incredibly light, and the prescription is spot-on perfect! 🎯 I also have to give a huge shoutout to the customer service team—they were so incredibly prompt and helpful in guiding me through all my questions!
Thank you, thank you, THANK YOU! ⭐⭐⭐⭐⭐

9 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time buying prescription eye…

First time buying prescription eye glasses and was a little hesitant on ordering. I’m very impressed with my Eye glasses! They fit t very well. Very light. Customer service was very prompt in answering any questions. Thank you!

28 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really great value for money

The glasses are amazing and they got here in a timely fashion considering how far they had to travel. They fit beautifully and the prescription is accurate

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I found out that this company is a great place to get eye glasses

I wrote a bad review on this company but I regret it; I didn't check my email for several days because I was out of town so, I didn't realize that they tried to contact me to give me information about the eye glasses that I ordered so, I gave them a bad review; the customer service representative called me and informed me of when I would be getting my eye glasses and asked me if I needed anything else so, I apologized to the customer service rep. because I made the mistake of not checking my email. My glasses were in the mail the next day. Great job!

22 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you ELKLOOK !

So far, ELKLOOK is the best company to shop with for eyewear. Their diverse selection opens your eyes to endless interchangeable styles, color variations, and detailed design options to customize your lenses. The ability to choose blue light blocking, anti-glare, and photochromic features at such an affordable price is something I have yet to find anywhere else in the world of stylish eyewear. Even further, customer service is 10/10. Timely responses and urgency to fulfill customer experiences. My glasses are perfect for my day to day functions, always being complimented, and so comfortable that I can keep them on for long periods of time and forget that I’m wearing them.

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience with Elklook…

I had a great experience with Elklook Eyewear! The website is easy to navigate, and they offer a wide variety of stylish and affordable frames. My order arrived faster than expected, and the quality exceeded my expectations for the price. The glasses look amazing and feel comfortable to wear all day.

Customer service was also very responsive and helpful when I had a question about my order. Overall, I’m really impressed and would definitely recommend Elklook to anyone looking for trendy eyewear without breaking the bank. I’ll definitely be ordering again!

15 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely loved my glasses

I absolutely loved my glasses! They turned out exactly as I imagined—I had them made with my prescription, and they are PERFECT. I’ll be wearing them all the time. I thought they would take longer, but the delivery time was exactly as estimated... I am so happy! Thank you, ELKLOOK.

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely love my new glasses

I absolutely love my new glasses. I purchased the Elisha with toppers and I could not be happier. Customer service is quick to respond and answer any questions quickly along the way. Buy your glasses now !!

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Style, Function, & Fun

There was an issue with shipping. They heard me, found my order, and got it to me ASAP. Then, they told me they would not be using g that carrier to ship my new order, to insure I will not be left wondering where my order is, again.
I ordered an additional magnetic prescription set because my first set is FIRE!! Seriously, I'm in love! I cannot wait until this new set arrives!
TRY ELKLOOK!! Get a magnetic set. You won't be disappointed.

13 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

RIDICULOUS!!!!!!!!

Now
My order is coming to NY

BUt the latest shipping info
has it coming to Pennsylvania

THEN .......wait for it !!!!!!!

Sent to Texas !!!!!!!!!!

You cant make this up
its a comedy

11 maart 2026
Review zonder uitnodiging
Logo ELKLOOK EYEWEAR

Antwoord van ELKLOOK EYEWEAR

Dear Customer,

This is ELKLOOK Customer service. We are willing to help you solve the problems.

So sorry for the inconvenience, would you mind sending us your order number? We would like to check the shipping information for your order now.

And we will use the experience to check the arriving time for your order.

If the package met some problems, we will be responsible for it.

Here is our contact method below:

Service@elklook.com
Tel/WhatsApp: +1 (513) 472-1641

Please feel free to contact us if you need help anytime.

Beoordeeld met 2 van de 5 sterren

Incorrect prescription

LOVE my frames, however…. It took two months to receive them and I cannot see out of them. They are prescription with progressive bifocals and I am going to have to take my frames to my eye doctor to put new lenses.

15 januari 2026
Review zonder uitnodiging
Logo ELKLOOK EYEWEAR

Antwoord van ELKLOOK EYEWEAR

Dear Customer,

This is ELKLOOK Customer service. We are willing to help you solve the problems.

So sorry for the inconvenience, would you mind sending us your order number? If the prescription type is not proper, we can remark the eyeglasses for you, here is our contact method:

Service@elklook.com
Tel/WhatsApp: +1 (513) 472-1641

Please feel free to contact us if you need help anytime.

Beoordeeld met 1 van de 5 sterren

This has been a real joy…not.

This has been a nightmare. I ordered glasses a month ago and still haven’t received them. I even paid for the insurance that covers you in cases like this and they have only offered a “10% refund.” My glasses are supposedly somewhere in NJ. The insurance clearly states that it will refund even due to late delivery. When I ordered my glasses it said two weeks, not one month. Tariffs or not, customer service isn’t great.

9 februari 2026
Review zonder uitnodiging
Logo ELKLOOK EYEWEAR

Antwoord van ELKLOOK EYEWEAR

Dear Customer,

This is ELKLOOK Customer service. We are willing to help you solve the problems.

We are very sorry for the unpleasant shopping experience.

We are happy to help you resolve this issue.

Please provide your order number or email address, we will arrange our superiors to contact you and solve the problems for you.

We can immediately check your package status and request further compensation. Here is our contact information.

Service@elklook.com

Tel/WhatsApp: +1 (513) 472-1641

Please feel free to contact us if you need help anytime.

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