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El Monte RV - San Francisco Reviews 

108
•
TrustScore 4.5 uit 5

4,3

6301 Scarlett Ct, 94568 Dublin, CA, US

•

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Beoordeeld met 4 van de 5 sterren

Great RV, modern and pretty clean on pick up. Our tour op booked top package with everything included and all the additional insurances which gave us piece of mind. Kitchen kit was use... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Es war unsere erste Reise mit einem RV. Bei der Übergabe wurde uns alles ausführlich erklärt, alle Fragen wurden beantwortet. Während der Reise kontaktierten wir zweimal den Kundendienst. Wir haben... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Unsere Batterie im livingroom waren beide von Beginn an defekt und mussten repariert werden wodurch wir viel Zeit verloren haben Der Rauchmelder ging öfter ohne grund los Nach einem Regenschauer wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wir haben einen rundherum wunderschönen Urlaub mit einem tollen Wohnmobil verbracht. Die Organisation und Abwicklung mit El Monte hat einwandfrei funktioniert und wir fühlten uns in sehr guten Händen.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Camperverhuurbedrijf

Geschreven door het bedrijf

El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.

Making every mile memorable.

Geschreven door het bedrijf

Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
Road-Ready Fleet
Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
From Coast-to-Coast
With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.

Contactgegevens

We provide unforgettable journeys.

We work as a team to provide special offers to encourage memories.

4,3

Uitstekend

TrustScore 4.5 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(108)

737 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience

Picking up the motorhome was easy.
Milan really did a great job explaining everything about the motorhome. He was really helpful and super nice.

21 februari 2026
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Thank you so much for your positive review! We will share your comments with Milan and the team and let them know to keep up the amazing work. Next time you want to travel by RV we hope that you consider renting from us!

Beoordeeld met 5 van de 5 sterren

Clean, Easy & Great Customer Service

Extremely easy rental process, RV was very clean and in good shape, and customer service for a first time renter was great. Pick up and drop off were super easy and efficient. Would definitely recommend and use again.

1 mei 2025
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Thank you so much for the amazing 5‑star review! We’re really happy to hear you had such a great experience. Our team puts a lot of care into making every trip special, and it means a lot to know that came through. With so many RV rental choices out there, we truly appreciate you choosing us. We’d love to welcome you back for another adventure!

Beoordeeld met 5 van de 5 sterren

Very very good

Very very good

23 februari 2026
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Thank you for your comments! We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!

Beoordeeld met 5 van de 5 sterren

I love it!

I love it!! Very Good

23 februari 2026
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Sehr zu empfehlen

Sehr zu empfehlen! Vor allem Milan ist ein super Mitarbeiter der uns alles super verständlich erklärt hat und wir konnten so oft nachfragen wie wir wollten :)
Der Van war bei super vorbereitet und wir haben uns gut aufgehoben gefühlt! ☺️

21 februari 2026
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Wow, vielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass Sie eine wunderbare Erfahrung gemacht haben. Wir geben unser Bestes, um all unseren Kunden ein außergewöhnliches Erlebnis zu bieten, und unser Team freut sich über Ihr Feedback. Wir wissen, dass es bei Wohnmobilvermietungen viele Möglichkeiten gibt und sind sehr froh, dass Sie sich für uns entschieden haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen und danken Ihnen nochmals für die 5-Sterne-Bewertung!

Beoordeeld met 5 van de 5 sterren

amazing

amazing! excellent service from Amy and Milan. RV is lovely and comfy. highly recommend.

21 februari 2026
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

We're happy to hear that you had such a wonderful experience! We appreciate your kind words and are so glad you enjoyed your RV.

Beoordeeld met 5 van de 5 sterren

The best RV rental I have ever…

The best RV rental I have ever experienced. Polite stuff. Very helpful.

30 augustus 2025
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our guests, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!

Beoordeeld met 3 van de 5 sterren

RV was nice - Customer Service was horrible

The RV was really nice. It wasn't the highest of quality, but it was new and clean, easy to drive and operate. It met our needs. We would probably rent a little larger one next time, but that was on us not the company.
The check in process was terrible, if I am being honest. We had an appointment to pick up and waited over two hours to even be taken over for paperwork. We drove almost three hours to pick it up, and the whole process took well over three hours with the wait and check in - so 6+ hours total plus the 3 hour drive home.... a whole day just for pick up. I tried to talk to a few employees and they just skirted around us. I believe our RV was not the one they gave us and they had to scramble to find one.... At check in, we had preregistered everything and I was told it wasn't correct and we had to completely redo everything, including charging our card nearly $5,000 that they said they would reimburse. That took a week..... I felt like they were pretty unprofessional at the front desk and when asked about a discount that I had previously entered, they said that was for preregistering..... which we had already done. ..... it was a little shady.
The gentleman and lady that helped us with going over the RV before we left were great.

13 juli 2025
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Thank you for your feedback. We’re glad the RV met your needs, and we appreciate your kind words about the team. We’re sorry for the delays and confusion during pickup, and we’ll be using your comments to help improve the process.

Beoordeeld met 5 van de 5 sterren
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!

Beoordeeld met 5 van de 5 sterren

Traveling by RV was great

Traveling by RV was great. Whole family enjoyed it. Comfort, leisure, felt like a home on wheels. Can't wait for next family road trip

12 februari 2026
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

We’re so glad to hear your family enjoyed the RV trip. It’s great to know the RV felt comfortable and gave you that home on wheels experience. Thank you for sharing your feedback. We really appreciate it!

Beoordeeld met 4 van de 5 sterren

Everyone was nice and helpful with…

Everyone was nice and helpful with getting us going.
I wish there was a way to complete the registration and payment process in advance and then have the option to actually pick up the rig at whatever time works best for the trip.

17 juni 2025
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

We’re really glad to hear our team was helpful. Thank you as well for the suggestion about offering advance registration and payment options — feedback like this truly helps us improve. We’re exploring ways to make that process easier, and we appreciate you taking the time to share your thoughts!

Beoordeeld met 5 van de 5 sterren

We had an amazing experience!

We had an amazing experience with El Monte, from booking thru to drop off. We will be using El Monte for our next trip! Thank you to everyone at El Monte Dublin, San Francisco!

10 februari 2026
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Great customer service…

I stopped in to look at two different RV sizes. Milan was so helpful in answering my questions and helping by showing both types I really appreciated it.

2 februari 2026
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

We're happy to hear that our team was helpful and provided you with the information you needed! We appreciate you taking the time to share your positive experience.

Beoordeeld met 5 van de 5 sterren

The best place to rent your Motorhome

Thank you so much for everything.
I rent a motorhome for 3 weeks and the manager and the staff were very welcoming, freindly and helpfull.
The motorhome was perfect and i recommand this place to rent it for your next trip.
Thank you for everything , it was the best holiday of my life
Franck and the twin's family

14 januari 2026
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

We're happy to hear that our team made your motorhome rental experience so positive. It's wonderful that the motorhome was perfect for your needs, and we appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

My family had a great time.

My family had a great experience with the room in the RV.

14 januari 2026
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

We're happy to hear that your family had a great experience with the RV. Thank you for your positive feedback!

Beoordeeld met 4 van de 5 sterren

The RV was very clean and a newer model…

The RV was very clean and a newer model vs other rentals I've used before

13 januari 2026
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Dear Issac,
Thank you so much for taking the time to leave us a positive rating. It’s much appreciated!

Beoordeeld met 5 van de 5 sterren

Great RV Rentals

This is the 4th time we rented an RV from El Monte RV and have been very satisfied and delighted with their Vehicles as much as their service.
Each one of their RV's were really good, spacious, in great condition , came with a fully stocked kitchen appliances & cutlery ( which saved us the hassle of packing kitchen wares with us). We rented a size 30 RV this time and it was in a very good condition , very spacious and with good amount of moving space ( even without the slide out expanded). There was a good amount of cabinets, drawers, storage space. The RV also came with a big TV ( which we used as a smart TV using our own HDMI cables and connections), spacious refrigerator, freezer, gas with burners and a microwave.
While giving us a demo of the RV, Mr Milan Gandhi was very helpful, went through each and every feature of the RV at length & very meticulously and also made sure to promptly resolve some minor functionality in the RV that was noticeable to us.
Great Service and Customer interaction by Mr Milan Gandhi !
Overall, it has been a great and satisfying experience everytime we rented an RV from the business and will come back to them again !!

22 november 2025
Review zonder uitnodiging
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

Thank you for choosing El Monte RV for the 4th time! We're thrilled you continue to be satisfied with our vehicles and service. We're glad the RV met your expectations with its spacious design, storage, and amenities. Thank you for the kind words about Mr. Milan Gandhi's thorough demo and excellent customer service. We appreciate your loyalty and look forward to your next adventure with us!

Beoordeeld met 1 van de 5 sterren

Terrible communication

Terrible communication. No reply to emails or calling back after multiple missed calls because we had issues with the RV. We had gas leakage, mirrors that could not be adjusted, and dead batteries almost every day even after hook up it charging them all day by driving. Never again.

3 januari 2026
Logo El Monte RV - San Francisco

Antwoord van El Monte RV - San Francisco

We’re sorry to hear you had trouble reaching us . We understand how important it is to have prompt support, especially when you're traveling, and we take communication very seriously.

Our customer service team meets weekly as a team to review feedback and to ensure we provide the best possible support. We deeply appreciate you taking time out of your travels to try to contact us and would love to hear more about your experience so we can address any issues and improve our service.

Please reach out to us directly at guest.services.usa@thlonline.com so we can resolve your concerns.

Thank you for your patience and feedback.
El Monte RV Rentals

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