Elogic Commerce Reviews 26

As the person responsible for the commercial performance of our e-commerce business in Lower Saxony, Germany, I typically view substantial technology investments in a very pragmatic way. The question that really matters, and is one that’s easy to understand, is whether this can help our business grow or can it only make things look good? We own an online store selling household cleaning and maintenance products and are positioned as a brand alternative to HG in the European market. Gradually, our old platform was slowing us down. We had unstable page speeds, chaotic SEO, and even basic marketing changes that were frequently performed by developers. Then we got engaged with Elogic to rebuild the store on Shopify Plus. Their team was very pragmatic about carrying out the business plan for that. Instead of simply bringing back its old store, they redid the technical architecture, changed how we do SEO, and streamlined things to help ensure marketing can grow much faster and without the need for constant professional development. Within about three months of launch, we observed clear improvements:
1. Page speed: 4.6 seconds to 1.2 seconds.
2. Organic search visibility: +40% to +78%.
3. Indexed pages: 3,800 pages to 6,500 pages.
4. Product sitemap coverage: 35% of catalog to 100% of the catalog indexed.
5. LLM product discoverability (GPT, Gemini, Grok, OpenAI tools): low visibility to products consistently appearing in AI search responses.

All of these changes dramatically improved our store from a search performance perspective and the ease of customers discovering our products. And most important, not being a bottleneck in the process. Marketing moves faster, the website runs better, and now we have a setup that can actually accommodate future growth. But working with Elogic was less like a typical development project and more like working with a partner who knows what it’s like to have a modern e-commerce business model.

We engaged Elogic Commerce on behalf of one of our global retail clients to build a proper Shopify Plus B2B2C storefront — serving both end consumers and B2B reseller accounts in the same experience — with real-time inventory, pricing, and order data flowing directly from SAP S/4HANA. No batch sync, no “we’ll reconcile it later” workarounds.

What we didn’t expect (in a good way) was the strategic groundwork before a single line of code. They ran a structured discovery phase using a Value Proposition Canvas and end-to-end Customer Journey Mapping, explicitly separating the B2C consumer path from the B2B reseller experience. That surfaced friction points and requirements that weren’t in the original brief and directly influenced the architecture and UX decisions. It’s the difference between a team that builds what you specify and one that helps you specify the right thing.

On engineering: the team’s Shopify Plus expertise showed in how they handled the hard parts — customer-specific pricing, catalog segmentation by buyer type, API versioning considerations, and keeping the integration clean and maintainable while still supporting real-time ERP data. Post-launch, we hit Core Web Vitals “Good” thresholds, with LCP under 2.5s even with live S/4HANA calls, and conversion moved into the ~3–4% range.

Design wasn’t an afterthought either. They used the CJM outputs to create a visual experience that supported different buyer intents (B2C discovery vs B2B efficiency) without the storefront feeling split or compromised — and the brand came through.

For agencies like ours supporting global clients, the development partner reflects on us. Elogic communicated proactively, flagged risks early, and stayed accountable past go-live. Shopify Plus depth + strategic discovery + design quality is a rare combo — we’d bring them back.

One thing to plan for: their discovery process is substantive and requires real stakeholder availability; it pays off, but you need to staff it properly.

Exceptional project management and communication via Slack.
Additionally, their swift work and cost-effective pricing set them apart.

In summary, Elogic's outstanding work makes them an excellent choice for ecommerce developmen

Reached out to the company seeking consulting services with the goal of rejuvenating our business and connecting with Generation Z.

After a month of in-depth consultations, it became apparent that our needs extended beyond the establishment of an online store. Elogic helded of crafting a brand concept that would encapsulate the essence of our business, effectively convey our core values, and captivate our intended audience. Within a mere six weeks, Team Elogic collaborated closely with the co-founders to develop a brand mission, value proposition, and sales guide, serving as the foundation for the project's prerequisites

I had a fantastic experience working with Elogic on migrating our online store from OpenCart to Adobe Commerce. They not only met all deadlines but also maintained clear and effective communication throughout the project. Additionally, Elogic seamlessly integrated solutions that greatly enhanced our marketing efforts. Highly recommend their services!

A terrible thing happened today.

Elogic Commerce a web design/dev company based out of Ukraine with its the founding team and PM OY just folded and abandoned our extremely critical project, right after getting paid the balance, by unethical representation and after weeks of us trying to reason, ask them to solve escalations and try to figure repeated miscommunication & misunderstanding about our project.

While the project started with great impression, they were hungry to grab the offer, however 4 weeks into it we realized it was extremely difficult to work with their team. The PM would make constant negative remarks on feedback they get for mistakes or oversights we notice, for example it took us 3 hours to explain and show how a sentence casing text of 20 words should be presented, but any feedback we give, they would resist, make under belt comments or give irrational and defensive responses without acknowledging or attempting to understand such feedback. When we tried to get the Project Lead OK address the escalations, she would ignore our requests and send us back to PM. We noticed the PM VM was a junior agent and not experienced enough to handle the requirements of this project, and would lack many standard work expectations like proof read what you saying, QC the pages, or understand our comms and explain logic, most times we were stuck dealing with this PM and it appeared their work model was just to set a PM and let him deal no matter what the issue be, without giving an ear to client complaints or expectations. We would have to constantly explain same topics, hear to their condescending remarks and try to find a way to streamline. My own attempts to speak to I & O were in vain. O missed a very important call and went on maternity leave a week after, and dropped the whole project to the capable shoulders of Vova. After facing more hiccups, new challenges and more misunderstanding (for example, the scope for the ecommerce website includes the basic pages like My account/SignIn/Order History, but the very experienced agency Elogic would claim My Account/Order History is not a page in their project and they only factored in Sign In/Register, after repeated efforts to reason this with them, we were subject to find a designer to do this ourselves). For a week we made attempts to have a discussion with IG, he declined to get on a call after 4 times making attempts, he felt he was more important than to spend any time with the CEO of the company that engaged they for a $10k project. On messages his communication style would appear like a person whining and complaining, and in spite of repeated attempts to understand what he is proposing, he would show he is worse than the rest of his team by sending messages that attack your character, culture and work ethics.

On Friday after we made the payment towards invoice, we realized they sneakily stopped the project and this morning they indicated their intention to abandon the project and removed our access from Slack and Figma where we had all comms saved between our teams back and forth.

Not only was this unethical, unprofessional and extremely agonizing as our deadlines to go live with site, our business will suffer great harm and reputation will get severely damaged, we would ABSOLUTELY Not recommend hiring this agency, or working with these founders. Even though I have worked with Ukrainian teams for over 6 years, as a company and founders we raised $35k for the refugee support and assistance right after war started, we were very invested in this team and their success, but the way they handled the whole escalations, dropped responsibilities, shadily collected money and then abandon project, is a slap in face of all such people, agencies and organizations in the world that have gone and put their time, energy and $$ to support Ukrainians and then having to see this day, when they show to be unethical, unprofessional and absolutely not worth their word or value. This is a terrible experience for us for many reasons than just above and I hope that you who are reading will do all your due diligence, dot your i's and cross your t's and prepare a water tight contract while having clear timeline and expectations and MAKE PAYMENT ONLY AFTER THEY HAVE DELIVERED YOUR WORK.