emax-systems.co.uk Reviews 

Crompton Mouldings used the EMAX ERP system to manage a wide range of our manufacturing and business processes.

The MRP functionality was particularly strong and provided a reliable way to manage production planning, materials, stock requirements and manufacturing operations. The system handled the complexities of our manufacturing environment well and gave us good visibility across production.

We also found the Shop Floor Data Collection system to be highly effective. It allowed production activity to be recorded directly from the shop floor, helping us monitor progress, capture accurate manufacturing data and improve visibility of live workloads.

Overall, EMAX is a capable ERP system for manufacturing businesses, with particularly strong MRP and shop floor functionality. It served Crompton Mouldings well and provided a solid platform for managing our production processes.

We have been using Emax for over 3 years and are extremely pleased with the outcome, service is 100%, nothing is too much trouble with support and any issues we have had have been dealt with in a professional manner, quickly and easily.

The system works brilliantly for our Production Team giving them information required for keeping track on jobs and operations flowing through the workshop.

We would highly recommend this software.

We have been using Emax for a year and a half now and have been incredibly pleased with the service and product provided.

Their support are always available and willing to help if there are any issues and development have been fantastic working with us to ensure the product suits our business and the way we work. I have never had an ERP software that can be so adaptable and any extra features I've needed, development have been there to help me design, test and implement.

We find the system works perfectly as we require day to day and the Emax team are always open to new features and developing different areas of the software to suit the company.

I have been incredibly pleased and impressed with the product and the services they provide in support and development.

Would highly recommend this software.

Shocking ERP.

Created random stock transactions which fundamentally meant this stock control system didn’t do its basic function.

Support would log on to ‘fix it’ but suspect they just amended the rogue transactions in the background to show what you wanted to see as when you then got into the finance module it would never add up correctly!

Before we canned the project after 18 months of promise after promise to deliver a working system, we started testing with very basic data and quickly it became an inward joke in our business that if you had 100 pencils worth £100 and sold 20 E Max would say you had 72 left and a stock value of £15,000.

Great if you like inaccurate data. Bad if you actually want a snapshot of your business performance.

Thankfully our 25 year old system ran in tandem so we simply reverted at the time and are now working with a much better and more professional outfit.

Also if thinking of using (their rates are very reasonable) check their annual accounts, you can see the business is heading one way so think about that in the long term

Summary: We are yet another customer that couldn't get the system to work after plowing in over £100k and probably the same value in internal resource. The system is in no way ready as a full ERP/MRP, do not be fooled by the sales patter or the demos as once you get live data into the system it is horrendous, slow, not customisable. I disagree with the other 1 star review - their support is shocking, they are only concerned about the next piece of income, surely this business will fail and then you will be left with an unsupported ERP - we had high hopes - we have been left with a truly dreadful experience.

Positive: Absolutely dreadful experience with EMAX, there seriously are no pros at all, they even did the training remotely after promising us onsite training which we paid for.

Negative: So much of the system did not work, none of the modules worked correctly, API was promised and not delivered. The financial module was a joke, never added up and loved inventing rogue data. The support was shocking, it took months to resolve some minor problems, by which time we had a load more problems. Worst experience we have ever had as a business. Nearly broke us!