Had a boiler ignition fault. Craig from Embassy came within a couple of days. Showed me exactly what he was doing and found the fault. Had to come back a couple of days later to fit a new igniter, but... Toon meer
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Craig came recommended. I wasn’t disappointed. He did a full service and found things that clearly had been missed by my existing annual contract. I will be transferring for all my heating and plumbin... Toon meer
Craig was very personable and communicative, he talked me through what he was doing and why throughout each step of the service. It was also great to hear how his company look after and service their... Toon meer
Thoroughly professional and friendly service. He checked I was happy with his Covid-19 measures before he came in (gloves, mask etc.) which I was. He put in the correct brackets and missing screws whi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Delivering tailored facilities management and support service solutions within the local gas, electrical and central heating industry.
Contactgegevens
Unit 2, Lindford Business Park, GU35 0FE, Lindford, Verenigd Koninkrijk
- 01420 558993
- helpdesk@embassygas.com
- embassygas.com
4,9
Uitstekend
201 reviews
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Our engineer Craig was great
Our engineer Craig was great, very friendly and thorough. The only criticism was that the phone line you give went to answer phone. If it isn't manned at 0830hrs don't give it out.
25 oktober 2020
Antwoord van Embassy Gas
Thank you for your feedback Tim - we are sorry to see that you were disappointed not to have been able to talk to a member of our helpdesk when you called at 8:30am, we have temporarily reduced the number of call handlers in our Office due to COVID-19, hence why we provided our Engineer’s direct mobile number when we initially contacted you on 14/10/20 11:45am.
Excellent service provided
Excellent service provided, from initial contact to completion of the boiler service.
Very professional.
24 oktober 2020
Had a boiler replaced recently using…
Had a boiler replaced recently using Embassy Gas. Craig was great and explained everything so thoroughly. Work was done on time and no mess left when finished. Thoroughly recommend as a company.
22 oktober 2020
Thoroughly professional and friendly…
Thoroughly professional and friendly service. He checked I was happy with his Covid-19 measures before he came in (gloves, mask etc.) which I was. He put in the correct brackets and missing screws which my previous British Gas contractors had missed. He also lubricated the fan which is now quieter than when I moved here thirteen years ago! He clearly new his job. Very impressed.
15 oktober 2020
Service excellence
Updated eta regularly. Fully considered the current circumstance and cleaned work areas afterwards. Carried out the service professionally and went through findings and emailed report . Would not hesitate in recommending Craig.
14 oktober 2020
Boiler Service
Excellent communication.
Arrived during time slot .
Very knowledgable and professional.
Would definitely recommend.
9 oktober 2020
Engineer was very cooperative about…
Engineer was very cooperative about fixing the time of the service (he came to us first) and he was efficient in carrying out the work
8 oktober 2020
Excellent service
Excellent service, engineer arrived bang on time, Was extremely polite, carried out the work efficiently & quickly whilst carefully observing the social distancing rules owing to COVID
7 oktober 2020
Review zonder uitnodiging
Excellent service
Craig serviced our boiler. Had a text advising he would arrive in 15 minutes, and he did,
He was extremely efficient, friendly and professional. Excellent service.
4 oktober 2020
Review zonder uitnodiging
Excellent
Excellent, prompt and friendly service! We have used Craig for many different types of plumbing and have always found the work he has done to be of very good quality.
2 oktober 2020
Review zonder uitnodiging
All very good
All very good, very prompt arrival and advance messages to advise ETA. very efficient, thanks
1 oktober 2020
Review zonder uitnodiging
Craig was really helpful
Craig was really helpful - good advice on getting the secondary hot water pump working again. Boiler service completed efficiently.
29 september 2020
Review zonder uitnodiging
Excellent service
The engineer was punctual, polite, friendly and efficient.
24 september 2020
Review zonder uitnodiging
Very good service from start to finish
20 september 2020
Review zonder uitnodiging
Professional
Nice guy, curtious and professional.
Asked if I would like the engineer to wear a mask in the house, everything explained and boiler serviced quickly and efficiently.
19 september 2020
Review zonder uitnodiging
Arrived on time
Arrived on time, carried out the boiler check efficiently and left everything clean and tidy.
19 september 2020
Review zonder uitnodiging
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