Responsive and helpful support
Dennis was prompt in his response and was very helpful and understanding of my request. The customer service was exceptional and I was grateful for his assistance.
17 september 2026
Review zonder uitnodiging
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Bedrijfsgegevens
Geschreven door het bedrijf
Guilt-free daily planner. iOS, Android and Web.
Contactgegevens
71-75 Shelton Street, WC2H 9JQ, London, Verenigd Koninkrijk
- support@emeryplanner.com
- emeryplanner.com
4,5
Uitstekend
15 reviews
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Customer Service is Excellent
The product was not a fit to me, but customer service was excellent to deal with.
15 september 2026
Review zonder uitnodiging
Immediate response to an issue
Immediate response to an issue. Thanks Dennis
10 september 2026
Review zonder uitnodiging
I'd like the interface ..
I'd like the interface ... but a have the same on other apps that I use.
Join all my calendars is very good .. but I'm trying Memorae.ai and I think that it's helping more with the follow-up and interactions with AI.
8 september 2026
Review zonder uitnodiging
They were very quick at responding and…
They were very quick at responding and dealing with my request.
7 september 2026
Review zonder uitnodiging
Very responsive customer service
I was unable to use the app due to permissions from my organization and was bummed. They were very responsive and helped me cancel the subscription. I hope to be able to use this in the future.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Emery
Thank you for taking the time to leave a review. I'm glad we could help, even if it was with a goodbye for now. Whenever the timing is right on your side, we'll be happy to see you back.
Dennis, founder of Emery
Super fast response and refund!
Downloaded app, after an hour or so I realized that it was not for me. Shot support an email asking for a refund, and it was done 5 minutes later. Can’t ask for more honest and quick response than that!
17 augustus 2026
Review zonder uitnodiging
Antwoord van Emery
Thank you! The right fit matters more to us than a sale. If things ever change, the door's open.
Dennis, founder of Emery.
Excellent support!
When I reached out to support to ask specific questions about functionality, the team was incredibly responsive and walked me through how to set it up for my preferred workflows. Top notch!
28 juli 2026
Review zonder uitnodiging
Antwoord van Emery
Thank you! I'm glad we could help.
Dennis, founder of Emery
There’s something truly exceptional…
There’s something truly exceptional about a company that’s willing to stand behind their product. Even when it’s not the right fit. Emery is a great tool. I just couldn’t break out of my need to sync with other tools. Simplicity and focus are Emery’s best use.
Either way, the customer service was kind, quick and exactly what customer service should be. Thank you for doing it right.
20 juli 2026
Review zonder uitnodiging
Antwoord van Emery
Thank you for this one. Leaving a review this generous for a tool that didn't end up fitting your workflow says as much about you as it does about us. Simplicity and focus is the bet we made, and it won't suit every setup. That's okay. If yours ever gets simpler, you know where we are.
Den, founder of Emery
Easy, simple to do app with two ways gcal sync
Easy to use app, has a lifetime plan, smooth web experience with iOS and Android app available for download. Awesome thing is : it does two ways sync with gcal. Syncs flawlessly. Simple offering that will fit 80% of the market needs but apparently I need something else that can accommodate more complex needs. Overall great experience and Den did read my mail and replied immediately.
9 juli 2026
Review zonder uitnodiging
Antwoord van Emery
Thank you for taking the time to write this. The two-way Google Calendar sync took real work to get right, so hearing it runs flawlessly made my day.
You read us correctly: Emery is deliberately simple. We'd rather nail the daily plan than stretch into complex territory and do both halfway. If your needs ever swing back to a clean page every morning, the door's open.
And yes, I read every mail. Glad I could help.
Den, founder of Emery
Amazing product that really simplifies…
Amazing product that really simplifies your Task List and the task of managing it. Phenomenal customer support received within minutes of emailing.
7 juli 2026
Review zonder uitnodiging
Antwoord van Emery
Thanks for the kind words. Glad Emery's keeping the day simple. That's the whole point.
Cheers,
Den, Co-founder of Emery
Antwoord van Emery
Thanks for taking the time to leave this.
Cheers,
Den, Co-founder of Emery
Excellent Customer Support
Excellent customer support. I requested a refund after their software was found not to work for my workflow. Not their problem, but it only took on simple email to ask for the refund and it was given the next day.
If I ever want to come back and try their product again, I certainly will since this is a company I can trust.
5 juli 2026
Review zonder uitnodiging
Antwoord van Emery
Thanks for this. A refund shouldn't take more than one email, so I'm glad it didn't. Emery isn't the right fit for every workflow, and that's fine. The door's open if you ever want another look.
Cheers,
Den, Co-founder of Emery
Great non-pushing task management
Great solution for non-pushing task management and a great customer service.
30 juni 2026
Review zonder uitnodiging
Antwoord van Emery
Thanks for this. "Non-pushing" might be the best two-word description of what we're going for. Emery should be there when you need it and quiet when you don't. Glad support matched that.
Cheers,
Den, Co-founder of Emery
The Customer support was excellent
The Customer support was excellent, more than heplful.
28 maart 2026
Review zonder uitnodiging
Antwoord van Emery
Glad to hear it. Support is just us answering emails ourselves, so it means a lot that it came through as more than helpful. Thanks for leaving this.
Cheers,
Den, Co-founder of Emery
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