Emma J Shipley Reviews 

102
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I just love shopping at Emma J Shipley. I especially love the Bosque Dreams collection and own many many items in that collection. Emma is such an incredible designer- and the designs she hand draws... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Final room in house finished. Used ES paper everywhere - happy with the quality and effects. Last room we used the Lemur wallpaper and whilst it looks fabulous we were astonished at the waste! It was... Toon meer

Beoordeeld met 5 van de 5 sterren

Emma J Shipley... What a sight of intoxication and fantasy in design. Truly, truly gorgeous. Got my Mummykins a silk scarf from the online shop via Instagram and it came in excellent discreet extern... Toon meer

Beoordeeld met 5 van de 5 sterren

If you have never placed an order with Emma J Shipley, check out the on line shop. Many items are on sale, but you won’t be thinking about saving money as much as you’ll be contemplating putting toge... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel
  2. ook in
  3. Winkel in modeaccessoires

Geschreven door het bedrijf

Homeware and accessories for nature lovers, dreamers and maximalists Emma J Shipley’s mission is to share the magic of nature and spark the imagination. The homeware brand is known for fantastical prints based on founder Emma’s hand-drawn illustrations. Inspiration comes from the unique beauty of the natural world, exploring myths, legends and surreal fantasy. Creations include home furnishings, accessories and lifestyle items (such as scarves, phone cases and notebooks), all adorned with Emma’s colourful and intricately-drawn artworks. Everything is made ethically, in premium materials, while always considering and minimising the impact on the environment. Sustainability is a key part of the brand, so pieces are meant to be treasured for years to come. Best-selling styles include the Lost World bedding, Zambezi luxury velvet cushion and Lynx wallpaper. The brand launched at London Fashion Week in 2012, after Emma graduated from the Royal College of Art. She won multiple awards for her drawing and designs on graduation, and has since won business recognition in the UK and internationally, including the WGSN Global Fashion Award for Emerging Brand. Fashion boutique Browns launched her graduate collection of printed scarves; today, the homeware and lifestyle collections are stocked in some of the best department stores around the world, including Harrods and Liberty in London, with the full range available on emmajshipley.com. The company has always been committed to protecting the environment, and, in particular, endangered species. “We have given back to nature with a number of charities over the years, and in 2020 we launched an ongoing partnership with World Land Trust,” says Emma. “As part of their Plant a Tree programme, WLT are planting native trees to save, protect and restore critically threatened habitat for wildlife. We have currently donated over 3,000 trees, funded by purchases on emmajshipley.com, and we will continue to support endangered wildlife in the future.” The last few years have seen the product range grow, and in spring 2022 the first Fine China Dining collection was launched. It comprises plates, bowls and mugs, all crafted expertly in Stoke-on-Trent in fine bone china, that are adorned with four of the bestselling hand-drawn designs: Lynx, Zambezi, Kruger and Rousseau. The series has been designed to be as practical as it is magical, with all pieces being dishwasher and microwave safe. “It’s been so exciting to work on a completely new category and material for me, especially collaborating with such talented makers here in the UK,” says Emma. “It wasn’t easy translating my detailed designs, which required 12 layers of screen-printed colour; however it was worth all the hard work and I’m delighted with the outcome.” The product range will continue to grow this year, with more pieces to add to the table, new cushions and prints, plus some special collections to celebrate a decade of the brand. These are original designs, to spark the imagination, and be treasured for years to come.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

102 reviews

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4,3

Alle reviews

(102)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Pink Cheetah Silk Cushion

Pink Cheetah Silk Cushion
This gorgeous item of luxury was my 42nd bday gift to myself & let me tell you! Every single day I am so happy I made the splurge. It is larger, silkier, more artistic, more decadent, & more feathers than I even imagined from studying over Emma's collection for like a month before I made the decision. Do yourself a favor & INDULGE in a luxury silk cushion from Emma's collection, if you are considering it... I made it the centerpiece of my room & it makes me soooo happy. Thank you Emma J Shipley for your beautiful, imaginative art. Although my style is low-key I plan to live with my imagination for life, & this reminds me to do just that.

26 juli 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Hello Clare,

Thank you for taking the time to leave such a lovely review. We hope you keep enjoying your Pink Cheetah Silk Cushion and look forward to you shopping with us again.

Kind regards,
The EJS Team.

Beoordeeld met 5 van de 5 sterren

Artistry,quality, and originality-that’s EJS!

If you have never placed an order with Emma J Shipley, check out the on line shop. Many items are on sale, but you won’t be thinking about saving money as much as you’ll be contemplating putting together a collection of her finery. The quality and artistry of her products will surely please. I’ve placed several orders and been amazed at the consistency of the quality and originality. Everything elicits a the comment, WOW!

12 juli 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Hello Sarah,

Thank you so much for your kind works, we really appreciate your comments and are pleased to hear you love EJS treasures.

Kind regards,
The EJS Team.

Beoordeeld met 5 van de 5 sterren

The wallpaper is amazing

The wallpaper is amazing - so different and stylish than anything else on the market

11 juli 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Dear Mrs Adey,

Thank you for taking the time to write a review. We're glad you love our wallpaper designs collection.

Kind regards,
The EJS Team.

Beoordeeld met 5 van de 5 sterren

Forever a lifetime heirloom!

Probably the best online customer service I have ever had and I’ve purchased a lot online! Shipping/tracking was spot on!! And coming from London to US was incredibly fast! But the best part was the amazing, gorgeous Kruger Velvet pillow I received! GORGEOUS! Packaged so beautifully! The gift bag itself is worth framing!! Emma is so gifted, her work is magnificent! Thank you!!!

4 juli 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Hello Jill,

Thank you for taking the time to leave such a lovely review. We are pleased to hear that you're happy with both your treasures and the service you've received from us, we really pride ourselves on our customer service. Hope you will enjoy your Kruger Velvet Pillow for years to come.

Best wishes,
Magdalena.

Beoordeeld met 5 van de 5 sterren

Ordered friday received saturday

Ordered friday received saturday. Well wrapped. EJS fairies helpful. Would buy from Emma Shipley again, got two more candles or two more diffusers left to buy sometime. This brand has beautiful designs and is worth every penny. :)

27 juni 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Thank you Stephanie I'm so pleased to hear that! I hope you enjoy your treasures. Emma

Beoordeeld met 5 van de 5 sterren

A Shining Example

Everything about this company, from product to packaging to communication, just screams high quality. I would Shipley-ise absolutely everything in my life if I could. Outstanding service every time I order. Thank you so much.

25 mei 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Thank you so much for your review and I'm so pleased you're happy with our service and products :-) Emma

Beoordeeld met 4 van de 5 sterren

Love the cushions !

Love, love , the cushions we bought and have had many compliments but the problem we have is that the white feathers are appearing everywhere!
Why is this , they are used with respect , many thanks hoping for a reply.

27 april 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Dear Sheila,

Thank you for taking the time to leave a review. We really appreciate it.

Our Customer Service Team will be happy to help you with your query. You can contact us at info@emmajshipley.com and we will look into this matter further for you.

Best Wishes,

The EJS Team

Beoordeeld met 5 van de 5 sterren

Stylish and elegant!

I came across Emma J Shipley on a social media ad, and after completely falling in love with her designs, I ordered a cushion for my guest bedroom. It arrived insanely fast via DHL to my home here in Philadelphia, and it's absolutely stunning. The quality of the workmanship and fabric is excellent, and I especially love that it came with an insert. I'll definitely be buying from Emma again, and I only wish she shipped her furniture to the US!

16 maart 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Thanks so much for your lovely review, I'm so pleased you've had a great experience, enjoy your cushion! :-) Emma

Beoordeeld met 3 van de 5 sterren

I ordered an iPhone case

I ordered an iPhone case. I thought it would fit my iPhone 11 but it doesn’t and they don’t do one to fit this size phone which is disappointing. Returns are at my cost and refund apparently takes a while. It’s a shame as the designs are fabulous and I was looking forward to great feedback from my friends and customers.

22 februari 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

“Dear Sarah,

Thank you for taking the time to write a review. We really appreciate it.

We are sorry to hear that our new Snow Leopard iPhone case does not fit your iPhone 11.

We have taken the decision to launch this new phone case only for iPhone 12 and iPhone 13 models. We will share your feedback with our Design Team.

In regards to the return, as stated on our Returns Policy, customers are responsible for paying the cost of their return. We have attached the below link to our Returns Policy for your reference.

https://emmajshipley.com/pages/deliveries-returns#returns-exchanges

As soon as we receive any returns, we aim to process them within 3 working days. We do state that the funds can take up to 10 working days to show in your account depending on your bank provider.

We wanted to thank you for bringing your concern to our attention.

In the meantime, if there is anything else we can help you with, please do not hesitate to contact us again.

Best Wishes,

The EJS Team”

Beoordeeld met 5 van de 5 sterren

Great Company

I purchased a jigsaw puzzle as a gift for a friend. She was absolutely thrilled with the beautiful good quality item. Fast and efficient delivery was also a fantastic bonus. Great company and beautiful designs. I would definitely purchase again.

21 februari 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Thank you for taking the time to write a review.

We are really happy to hear that your friend loved her Jigsaw Puzzle.

We hope to see you shopping again with us in the near future :)

Best Wishes,

The EJS Team

Beoordeeld met 5 van de 5 sterren

The products are beautiful

The products are beautiful, they’re so well made and beautifully designed and they’re going to look gorgeous in my home! They also came so quickly and in the most amazing packaging, can’t wait to purchase my next item 🤩

18 januari 2022
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Thanks so much for your review. Emma

Beoordeeld met 5 van de 5 sterren

Great Customer Service to resolve a…

Great Customer Service to resolve a small quality issue that ES had already spotted and warned me about. Such things happen but when you have such effective customer service that ES provides, it makes your believe that there is good in the world.

13 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful Lynx paper

Bought the Lynx walpaper and the velvet cushions. Im so in love with the print and tje quality. I Will be back to order more when i do other rooms. 😊

23 juli 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Really disappointed with the coasters

Really disappointed with the coasters. They look beautiful but are a complete pain in the a**e when you but an ice cold drink on them, they stick to the bottom of the glass!! I'm going to have to get rid of them! waste of money as i'd been looking for the coasters to go with our decor for so long and didnt want to waste any money during our re-decoration.

17 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy customer

I've made two orders from Emma Shipley and both times the items that I received were high quality, beautiful and completely unique. The attention to detail in the artwork is amazing! I see something different almost every time I look at my tray and placemats.
Shipping was quicker than expected and I found the website easy to use. I will definitely order again!

2 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful tableware

Beautiful tableware. Arrived quickly and packaged lovely. High quality and gorgeous, unique designs. I will be saving up for more!

3 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing quality and poor response about complaint

Very disappointing quality. I bought one double Jungle Palms duvet cover and two matching Jungle Palms Standard Pillowcases in November 2020 as a 'house treat' Christmas present. They arrived beautifully packaged but the cotton seemed surprisingly thin. And then the first time I washed them last week, the 'bright white' turned pale blue and the finish on the cotton has gone slightly furry, like polycotton. For a duvet set costing over £160, I was astonished. I've emailed the company and shockingly, they suggested I washed it in a fabric brightener!! it's an extraordinarily unprofessional response.
I have asked for a refund three times and an address to return the items.
I've never had to return a duvet cover for such a reason ever. I usually buy from Designers Guild which is of very high quality.
Such a shame because I absolutely love the Emma Shipley design.

21 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful designs and great service

I have ordered twice from this website. All Emma's designs are amazing, and so beautiful. I had a small issue with the first order which was resolved swiftly and easily, hence I ordered again and will do moving forward. Great service!

17 november 2020
Review zonder uitnodiging
Logo Emma J Shipley

Antwoord van Emma J Shipley

Thank you so much for your review Hannah! I’m really pleased to hear we resolved the issue swiftly and were able to give good service. I hope you enjoy your EJS treasures :-) Emma

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