I purchased the tricycle for my kids and I. Later less than 6months after, I sent this email to the company. I was just in an accident with the Bull Trike with my children on the back.... Toon meer
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Lees wat reviewers zeggen
Assembly was accomplished reviewing the YouTube assembly guidance, replaying sections over & over because it often went fast through what was actually a series of steps. Mounting the tail light was le... Toon meer
Our satisfaction with our TWO EMOJO BIKES goes way beyond a solid “10”. We could not be happier. My husband rides the big Panther and me a 20” CrossTown. We Love ‘Em! Making our experience even better... Toon meer
Worst customer service ever. Company screws you if anything is wrong on their end. Does not honor their satisfaction 30 day return, 1 year warranty, or their veterans discount. Ended up not refunding... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Founded in 2012 in southern California. EMOJO electric bikes has quickly earned a solid reputation for attractive, fun to ride and affordable ebikes. With reliable quality and an ever-growing line up of accessories, EMOJO wants to put a smile on your f...
Contactgegevens
Barranca Parkway 15375, 92618, Irvine, Verenigde Staten
- emojobike.com
Heeft nog niet op negatieve reviews gereageerd
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Very mixed feelings
The first thing which I ordered did not have the necessary bolt. They said that it would be sent but it never was. The second thing which I ordered online was out of stock and took more than a month to get. Their order system should be connected to inventory to alert buyers of backordered items before the order. The third item arrived in a timely manner. So 1 out of 3 orders went smoothly. Additionally, their responsiveness to emails has not been very good. Some of my emails took multiple resends to get a response.
The site is easy to use
The site is easy to use; I found what I was looking for quickly and check-out was quick and efficient.
I was told to purchase a charger that…
I was told to purchase a charger that does not work with my Panther Pro bike. I have emailed about returning the charger and haven’t heard back
The bike is good quality for the price
The bike is good quality for the price. It is not as stable as I expected. It was missing some bolts to hold the brake calipers on and pedals were missing. Contacted Emojo but they were no help. Unable to get someone by phone or email for support.
Haven't received my battery yet
Haven't received my battery yet. Problems with correct shipping address. Expect it to arrive soon. Will let you know.
Super bike
Super bike! No complaints about it! A great company to deal, friendly, and personable staff! I’d highly recommend them.
I have Not received my bike yet
I have Not received my bike yet. But I appreciate the communication process, knowing my bike is on the bike is on the way I still have not received my bike or any information for two days!!
I love my bikes and I love my phone…
I love my bikes and I love my phone holders! Great service. Thank you very much.
a very well-designed battery
i was very impressed to see how the battery blends into the bike frame.The performance of the battery is more than i expected I am very pleased with it.
Our satisfaction with our TWO EMOJO…
Our satisfaction with our TWO EMOJO BIKES goes way beyond a solid “10”. We could not be happier. My husband rides the big Panther and me a 20” CrossTown. We Love ‘Em! Making our experience even better was buying them from Frank at RAD STOP RIDE SHOP in Bullhead City, Arizona.
For parts that they sell they have no…
For parts that they sell they have no instructions or torque specs for and they also forgot to send hardware for a purchased part
Fast shipping
Fast shipping. Ordered battery to have when needed. Haven't taken it out of box or charged yet
Great communications and fast shipping!
Excellent service and quick delivery
Excellent service and quick delivery. Customer service responded to my inquiry quickly and facilitated the order well.
Thank you for the easy exchange…
Thank you for the easy exchange experience, I’m happy with the product as well.
Missing screws and instructions
The ordering process was quick and easy. The box was shipped quickly and well packaged. Only gave 3 stars because there were no installation instructions and there were two screws missing.
I was told the order shipped a week…
I was told the order shipped a week ago, and would be arriving on Friday, Dec. 4. As of today, Wednesday Dec. 9, Fed Ex hasn't even picked up the package for shipment. I am NOT happy.
not professional at all to honestly say…
not professional at all to honestly say !
Sabrina was great, but the tech didn't do a nice job !
Any bike shop would have done a clean bike & well adjusted
something you will have to fix
1- rear derailleur was unable to shift on the easy gear, skipping & skipping
2- the 2 wheel was covered with red grease
spent over an hour to clean that grease & adjust the derailleur
After over 4 months of waiting my bike…
After over 4 months of waiting my bike arrived to the wrong address.
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