Empower Servers Reviews 513

I’m extremely disappointed with this service. My server is not working, and the so-called 24/7 support has been very unhelpful. Every time I send a message, it takes around four hours to get a reply.
When I provide error codes, it seems like they don’t understand the issue. The only solution they repeatedly try is restarting the server, which obviously does not fix anything. This has been a complete waste of time. DO NOT BUY

I had contacted customer service when my subscription automatically renewed for 6 months. While initially refusing to refund, they later agreed to based on my quick contact after the charge.
The server itself had generally been of good quality, and I am only closing the account because I am moving to locally hosting.

I've had some issues with making a server and an account. thankfully the support team here is very active and tells me what to do step by step. They find the issue within seconds. I am super thankful for this efficient service mainly because I am sick and tired of these "AI costumer service" chatbots. Thanks!

Sono un loro cliente da 6 mesi (ad ora che scrivo la recensione), mi sono trovato immediatamente bene con Empower Servers, lo Staff è super preparato e gentilissimo, il loro servizio permette a me e alla mia compagna di rilassarci con il nostro videogioco preferito ad un prezzo super!

This hosting is really good, fast service, great servers and they dont lag. Cheap plans and everything. Empower servers administration respond fast and they give really good help.

At the beginning there was an issue with payment where it took the money and didn't update the invoice and requested payment again however I opened a dispute and i quickly received a response from mark, he said that it was an issue on their side with my payment, full refund and a free server was given. Mark was a great help thank you. I would recommend this service. Cheap servers and excellent staff. would recommend 100%.

The server didn't work at first and took approximately six hours with support to fix the issue. When it finally did work there was a lot of lag and times when the server was not working and I had to restart it to get it to work. I did not have the base server option either. I chose the mid one for more memory. It claimed to support up to 16 players but with only two both players lost server connectivity when playing on separate internet connections (indicating it was likely a server issue, not internet connection) and had issues with lag especially when players were not in the same location. The base option would likely be unplayable entirely for more than one player which defeats the purpose of a server.
Then just recently the game updated and the server quit working entirely again. There is no information available unless you have a Minecraft server so your only choice is to contact support. Tried contacting support and got no response on the chat until an hour later that is supposed to be "24/7 support". Also for some reason, the support person got sent an email from months ago when I initially had issues, confusing the support person into thinking I was having that same issue, further wasting both our time. Three hours later the issue was still not resolved and since this was the second time this happened I decided to just cancel rather than spend any more time.
The control center also isn't very user friendly and there are a lot of things you have to contact support for which other server host companies allow you to do on your own.
I wish I cancelled right away and just went with another company rather than wasting my time and money.

I have been using them for a little while now and they are very helpful with anything you need and they prices are the most resonable ive seen out of anyone. you guys wont regret using them

I currently own a server located in the Asia Region and everything has been a smooth ride so far. it is the cheapest and easiest to config with support on standby with the quickest response I have ever get on a hosting plat form. Highly recommend.

I must say I am pleased with Empower Servers ability to handle negative customer feedback and make necessary changes to ensure their customers are taken care of. Thank you Mark for turning an initially negative experience into an extremely positive one.

These guys & gals have run my MC server for the past few months, prob coming close to a year, and it's been smooth sailing, with any problems there right there in the chat to help within a few minutes of me asking for support. can't fault them at all.
The UI for their server settings is nice and easy to navigate, and is simple to use and update anything that needs to be.

servers run great, and staff were really helpful with my problems

definitely would recommend

Excellent support, excellent service my go to when hosting gaming servers.

I had an issue with the server I paid for and asked for a refund. I however had a friend who managed to fix the issue so I asked the team to cancel the cancellation of the server, which I was told was done.

The server was cancelled the following month.

A few days before the server was cancelled, I put in money into my account to have the next month paid for beforehand so I wouldn't have to worry about it. After a solid week of trying to get the server reinstated the way it was before it was cancelled, I decided to pull the plug.

I asked for a refund of the money sitting in my account. Its just sitting there, unused. Douglas advised me that they won't refund it. Despite it just sitting there.

Its not a server refund. Its an account refund.

This is by far the best server experience I have ever had! Not only do they have the best pricing from any platform I have ever used but the staff are very friendly/Helpful. They answer any question I have at any time of the day. They offer free server storage upgrades which I have never heard of before! Usually that's a paid service. I would give 10 stars if I could. 10/10 would recommend for anyone looking to host a server whether it be just among friends or a whole community.

Very cool..

Empower Servers made setting up my game server incredibly easy and fast! The performance is smooth, the control panel is user-friendly, and their support team responds quickly and professionally. I’ve had zero downtime and love the customization options. Definitely recommend for anyone serious about gaming with friends or hosting a community!

They made my first time buying a server so easy and the prices are great.

it's cool, plays the funny minecraft well.