Emsleys Solicitors Reviews 185

Easy to deal with and informed of the progress throughout.

Great service, highly professional with prompt communication- thank you.

Despite no win no fee case which was not looking like difficult with all information they got on gold plate they was not able to complete and close with settlement agreement, more then year we have to chase them complain otherwise nothing was moving forward, not actually accts in your favour lack of care which was visible by multiple deadlines failure, no respond or lack of understanding simple tasks by their secretary, complaints handling the way they never replay to the question telling you they did respond it's like you ask for apple and they give you pineapple and act like oh dear what you want ?
When you ask them what they did to progres claim they send you chronological order of actions not documents to prove they did something.
General 1.5 year waisted and for no win no fee case when they refused to act on behalf when we asked for documents to prove where we are they say they not able to act on behalf due to we not give them directions ?! They never listen they do whatever they want and not let you know, now for no win no fee case which they breaches from their side was multiple times ending up agreement as they realised they will not be able to take the money without question. Claim was worth EL low value and without win no fee is charged they play this I assume with more customers but most will not say it loud. We got billed for nothing as ended up with no papiework no settlement and no win no fee when they cancelled agreement issued bill to us for total of 8915 which is more then 25% they could charge us if they win but they are play safe they think as they cancell agreement due to they believe our fault.
So remember do not ask them about anything as on the end doesn't matter what they will send you bill despite lack of professional practice, missing deadline, zero direction and zero professional practice advise, unable to value claim then they will tell you low value when they ask defendants for 10k more.
Don't comply with ICo request for personal data, respond to complaint not relevant general time wasters playing on time and lack of your as customer law knowledge.
Worse ever experienced.

Excellent communicate with customers lovely staff! Definitely consider this firm I’d willingly use them again. Thank you to all of you

Mr Armstrong is very professional and so approachable. Very efficient and friendly. Will highly recommend

Best company ever I love it

Easy to deal with, good communications, efficient service

Professional throughout the whole experience of selling my property , couldn’t fault Adam and his team at all.

Working with Emsleys Solicitors on the sale of my property was very easy - their communication was great and reactions to any queries that would delay things was spot on! Huge thanks to Sharon Slinn & Adam Dawson for all your help.

Amazingly responsive team of solicitors.Customer service is person centred and super informative.

Great service from start to finish would definitely use them again and recommend then to other people to use .

Brilliant, Adam was fantastic! Didn’t have to chase just got on with the job and a quick turn around on our Sale. thank you.

We needed documents notorised. The staff were helpful, professional and welcoming when we went to the office.
Would definitely recommend Emsleys.

Amazing customer service, no question was too big or small for them. They were very efficient in dealing with our house sale and purchase and made the daunting experience of filling in the paperwork effortless. We were in our new house within 3 months I would 100% recommend Emsleys and would definitely use them again.

We found Emsleys to be professional, easy to deal with and very quick at communicating which is what you need when buying a house!

Great service, efficient and kept us updated regularly. Very happy with results.

Mr.Will is really amazing person and easy approachable. I want to get to POA document legalisation for the property which I am buying in India.He politely explained my question very clearly.He did the job on time. Happy to work with the amazing team. Also they are doing the job on reasonable price and fees.

Will made us feel at ease and made things happen. He answered our queries clearly. Our requirements were dealt with efficiently, smoothly and without delay.
Much appreciated. Thanks.

Excellent service and Kathryn was a super attentive solicitor to help us with our first home, keeping us updated and guiding us through the whole process

Everything run smoothly, communication was good, staff were always pleasant and helpful whenever i contacted them.
I would definitely use Emsleys Solicitors again and recommend them to others.