EMS Trade Ltd Reviews 105

From the first meeting, with Colin Worral who explained how we would benefit from having the solar panels upgraded. And to have the installation of Batteries to take up excess energy. The EMS team have been First Class, and I would highly recommend them for a quick an efficient service

Natalie did a Health and Safety check of our Solar System She was polite and personable and explained in detail why improvements were necessary but did not try to sell the improvements she recommended. Our system is as originally installed and is working well, just not up to date.

Yeah Nat’s sales pitch is spot on. Left no stone unturned. Great service !!

Jayden came to see me regarding our system and was more then a great help.Would recommend to use for anyone..

Natalie was fantastic from start to finish. She took the time to understand my needs and explained everything clearly without pushing any particular package. Her advice helped me feel confident in choosing the best option for my home. Highly recommend EMS – great service, and Natalie was brilliant throughout.

Jayden has been a great help and an amazing asset to your company. Spent time talking us through everything and allowed us to make an informed decision.

Jayden was very helpful and I did not feel pressured by him what so ever like other salesmen I've dealt with in the past. Great overall service.

Jayden was outstanding. He explained everything thoroughly and clearly, which helped us feel confident and well-informed in choosing the option that was best for us.

Mo came round and found the problem with my hot water system. Told me which service to go ahead with , explained everything smoothly. Hot water system has been fixed and really happy now.

Love the work provided by Mo, very professional and explained everything so I can understand.

I had a great experience with the solar panel team, especially Mo, my surveyor. He was professional, knowledgeable, and took the time to clearly explain everything without any pressure. Communication was prompt, and all my questions were answered thoroughly. The whole process felt smooth and well-managed. I’d highly recommend their service.

Can't fault EMS at all if I'm honest, my mothers house needed a new boiler system and EMS gave us the best price, Jayden was the gentleman that dealt with this for us and he is a credit to your company, very well mannered and honest. Will definitely use this company again.

Jayden came out to talk me and my wife through an issue we were experiencing with an old system we had in our home. He seemed very genuine and we felt relaxed with the whole process, we are over the moon with how smoothly everything went. Would definitely recommend to friends and family.

I had been considering installing a solar system at home but didn’t really understand the benefits or potential drawbacks. I came across EMS Trade after seeing their excellent reviews, and I’m so glad I did.

Mo visited us and explained everything step by step, which I really appreciated as I’m not very confident with the technical side of things. He also identified a few issues we hadn’t been aware of and was able to resolve them, showing us that we could actually save even more than expected — which I was very happy about.

His customer service was exceptional. He was polite, patient, and took the time to explain everything clearly, even when I had questions or hesitations. I would highly recommend them — and if possible, ask to speak with Mo!

Mo came round and inspected our solar panels, advised us on the battery storage system which we didn't know about. Thanks for the advise.

I recently had a new hot water system and boiler installed by EMS advised by Mo and I couldn't be happier with the service. From the initial consultation to the final installation, Mo was professional, knowledgeable, and incredibly helpful.

We had a very friendly gentleman named Jayden come to visit us to talk about solar panels, he explained everything in detail and made us feel relaxed in our decision. He is a credit to your company. Thank you

Great experience, great customer service. Was not pushy via the phone call or with the face to face appointment I had with Jayden.

Met a young man by the name of jayden and he was very helpful and understanding. Ems have always been a great service over the years.