Enhance.MD Reviews 151

Overall very happy.
I have been on it for 1 year and have lost a total of 30 lbs.
I am trying to lose 10 more. I am with and staying with Enhance.MD due to being able to speak to a human being and getting great service. I have seen lots of online offers and deals but you can never speak to a human nor get a straight answer on true costs. I went to an in person provider and paid double or triple. I have referred several folks to them and all of us have lost weight. It is a great solution and I have never gotten sick or had any issues. I am on Tirzepetide Compound.

Top notch Providers and support staff! I have had a wonderful experience with this GLP1 provider. I really appreciate being able to talk to my NP whenever needed and that I have the same customer service representative assigned to me for all my questions. I would absolutely recommend Enhance MD.

I have been on Trizepatide through enhanced med! After my visit with the doctor on line she continued my medicine dosage that I was on through a different provider. It was so expensive through my other provider however, Enhansed Med stays the same price, which is amazing instead of other companies getting you on the medicine and then when you need to go up in the dose. It becomes astronomically expensive. So if you want to be healthy and lose I would definitely try calling Enhansed Med. They are very nice and stay the same price. That’s what it’s about at the end of the day how much it costs.

Echoing all of the positive reviews here and very surprised by the negative reviews. I've been an active member since May 2024 (10 months) and have had great success using semaglutide! I've never had any customer service, shipping, or product issues and always receive quick replies to questions via email. I really appreciate the service they provide, especially the included lab work and nutritionist on staff.

I started with Enhance.md several months ago. First I have also experienced getting less medication in the vial and not have enough to last the entire month. I would say some people did not know how to measure in the syringe but that’s not me as I am a RN and it’s my job to know how to dose medication based on the concentration. And that leads me to my next concern. The concentration’s. The first couple of months were fine but since they changed pharmacies I have had no weight loss, no symptoms or sighs that I even took this medication. I started wonder a couple months ago and now this last shipment I am absolutely sure it is nothing but sterile water. I have found a lab that will test it and am sending off the medication for testing. I will be canceling my medication today.

Not sure what others mean by shortage of medication, or sub standard medication. I am a RN and did my research and this company was the only one that I found that required blood work before prescribing the medication and also requires more blood work 6 months later in order to continue prescribing the medication. Also did I mention that they send the script in and pay for the lab work. I have been pleased with all my conversations with both providers and customer support. And believe me I asked the providers I talked to many questions and received all professional answers. I am wondering if those terrible reviews were from a competitor of theirs. Again everything has been delivered on time in proper packaging with cold packs and any requested changes in your order have been taken care of promptly and easily.I have been using this company for months again with no issues.

Horrible experience. I switched to this company after doing well with a competitor. I switched from the other company due to poor customer service after a shipment was delivered 3 days late and hot but that’s a different company and just given for context because I was 4 months into my weight loss and was on track with my goal before switching.

I have received 3 shipments so far with one being a replacement. The first and third shipments were short shipped so there was not enough medication for 4 doses. The replacement shipment for my first short shipped took weeks not days. Also the efficacy of meds is terrible. Starving after 1 day of taking the meds (this never happened before) and have not lost 1lb since switching to them. I have seen many complaints about this exact same issue in recent months so buyer beware. It seems to be tied to the pharmacy they switched to but I can’t say for sure.
Also I met with one nurse twice who was unfriendly which isn’t a crime however she said to reach out via email if I had questions which I did and she just didn’t reply so I did switch nurses. You will get a run around, be asked to send proof (which I did both times) and get lots of excuses so I will probably just do a charge back on my card which I don’t want to do but for two shipments to be short shipped is crazy!
This does seem to be a trend for them in recent months as well as the contamination issue which they did not notify people about.
There are too many other companies to choose from so choose wisely! As you can see from the reply below, no accountability or acknowledgment of this happening twice, lots of excuses and meaningless words to fill space. This is how they treat clients on a regular basis and they also ignore many others who have had the same complaints.

Customer Service Reps are great and resourceful, my complaint is with the providers. I made it very clear since the beginning of my weight loss journey that I fully intend to stick with the lowest dosage possible, yet, every time I need to meet with a provider I'm questioned why? It's frustrating having to explain it every time, I wish there were notes available to them for them to review prior to meeting with the patient. At this point, I've seen a different person every time, it's very inconvenient. Lastly, most providers don't have a friendly demeanor. It's very uncomfortable dealing with someone who talks to you like they don't really want to talk to you. I don't think efficiency and friendliness are too much to ask for. As someone who works in the sales, I truly understand the meaning of building rapport with individuals and often times, you're sold by the person selling and not always the company. In this case, I'm sold my company but not the providers offering the service which has me contemplating switching to another company despite any potential cost increase because I'd much rather work with someone who makes me feel like they actually care.

Having a problem with needles and medication received, never any resolve after I was asked to send pictures, just a continuos email loop, and now having problems with the billing on the lab work slip of yours, and again waiting over 15 minutes and no resolve, never anyone abvailable to answer or resolve just blah blah blah

Tirzepatude arrived 3 days after consult with Nurse Practioner. I will inject first dose later today. I will have a nurse (friend) do this, and after, I will do it myself. Looking forward to results! More later.

Went through hoops and was denied the medication when I’m currently already on it. After filling out their forms online I was told I was eligible and needed to schedule bloodwork. So I paid $150 out of pocket for bloodwork, wasted a Sunday afternoon on a video visit with a provider, and was denied anyway. Why make me go through all of this when you have my information? Just ridiculous. Felt really scammy.

I really do not do many reviews, based on my experience with a prior company I was hesitant to try the product again. After thorough research I contacted Enhance.MD I spoke with a representative by the name of Maree. I begin to share the horrible experience I had with the other company; Mareme listens with a tentative ear she took the initiative to explain the process the details of what I would experience and the necessary steps that I would take. I had multiple questions; she did not leave the phone call until she ensured that I was at a comfort level in moving forward. I had some many questions, whenever I reached out via phone call or email within minutes, I had a response if Mareme was not available, I received a return call from her team member Janne who was equally accommodating.
What I love about this company they are firsthand from beginning to end, no matter how small or silly I though the question was there was always a tentative ear and a live person not a voicemail. I had the opportunity by chance to speak with the owner and OMG his personality was impeccable; he was very humble and caring. I did not know that he was the owner, I called and by chance he was the one who answered the phone, I had a quick question he assisted with the answer, with me not knowing that he took the call even though he was in the middle of something else. I was in awe when I received a call back from him to ensure that he answered my question, we chatted as if we were friends, he had me at a comfort level, that right there showed me that this is the type of company that I would love doing business with. Enhance.MD is ZBEST!!!

LF

I did the up front work before Christmas had my doctor visit and was told I'd receive my medication in 5 days. Still have nothing. I also did research before selecting this company. I can see those must have been paid reviewers. Unfortunately I'm giving them one more day then I'll just go to weight watchers. They offer the same thing now and I bet they will get the meds to me.
Uploading questions on the portal apparently is useless also this is the only place I see they actually respond to people. That isn't customer support that's "pya" service.
If by some chance they do respond I'll come back and update but i wouldn't hold my breath.
Disappointed i really needed to start this year differently and I thought i was....

First few shipments were on time. Each month it seems the orders take longer. This last shipment was paid for 8 days ago and I still don't have a shipping info. I've emailed them twice and nothing gets resolved. It's very frustrating since they have already received payment. I will give them another month and then I will switch companies.

At first, billing and shipping of the product were within a couple of days. Now after about 6 months of using their product, they can't ship for 10-15 days after they billed me.

**Update**
I had my virtual appointment, and the medication was ordered (the appropriate Tirzepatide). Now, I just wait. There is about a two-week waiting period until I receive it. I'll update one last time in a couple of months (with five stars) once I verify the $370 is all-inclusive and that they don't have hidden charges over time. But so far looks like a great company.
-BUT- Still no response to the message I sent in the web dashboard... Perhaps emailing them is the way to go.

**Original Review**

I read the Forbes.com article and noticed that it said this company is straightforward with its pricing. That encouraged me as every one of the similar companies is shrouded in mystery for pricing, or will sell you on Semaglutide when you want Tirzepatide.

Initial impressions are good. Coming out of pocket $370 is a lot to determine if a company is trustworthy. Nevertheless, the labs were ordered the same day and I was able to schedule them for the next day (today) with no issues. My labs went terrific and Quest (the lab company they use) was excellent. There is one concern. As mentioned, I paid for Tirzepatide, but the lab had orders for Semaglutide screening. The price I paid was much higher for Tirzepatide. However, it could be a standard test for both... So I contacted Enhance.MD through the website and have been waiting all day for a response, nothing yet.
With all the misinformation and bait and switching going on among weight loss .coms, between Semaglutide and Tirzepatide, I'm hopeful that EnhanceMD was the right choice.
I'll update this once I find out about the labs and if I receive Tirzepatide. or if they try to push me to Semaglutide (less effective cheaper GLP-1). However, I would have appreciated faster communication as a new customer who put a lot of trust in their company. Seems like trust should be rewarded with openness and quick responses, especially for new folks.

I also just started and told vial is contaminated. No new vial sent, no refund. I already took a dose before notified. I had issues a few days later that had symptoms like kidney stones (never had before but partner has had them many times so I'm familiar with the symptoms). First month down the drain in costs. Oh and seemed to wear off in 2 days, hunger and cravings came right back. Cold pack was barely cold, this won't work in the future out here in the West. I received no shipping notice. Was lucky I heard someone on my porch or package would have set out all night and would be useless even if not contaminated.

My regular internist put me on Ozempic. I lost 10 pounds the first month and had very little side effects. I recently turned 65 and went on Medicare. When I went to renew my second round of Ozempic I was informed that Medicare does not cover weight loss medications. My cost would have been $1,800 a month to continue the Ozempic. I started to do my research and went with a company that had good ratings. I started taking the semiglutide and when I was ready for my second round I was told that my medication was out of stock for at least 3 weeks so that was the end of that. Again I did my research and came across EnhanceMD.
So far I have had a positive result. What impressed me was that they had me go to Quest Labs to get tested. It was a pretty thorough work up. I have an appointment with the health care worker on Monday. So far the process has been quick, professional and easy. I will add to my review once I begin the medication. So far I have been pleased

Things were going fairly well until the semaglutide arrived on Wednesday 12/18. I took my first dose that day. On Friday, 12/20, I received an email stating that the vial they sent me was contaminated. It is 10 days later, 12/28, and they still cannot tell me what kind of contaminations I injected into my body! Several phone calls were made to Enhance along with several emails. I keep getting told that they are waiting for answers from their pharmacy. They keep telling me if I experience side effects to seek immediate medical attention. What kind of side effects? My doctor is still waiting to hear in what way was the semaglutide contaminated. I was also told they are recalling the vial they sent me and will have replacement to me by 12/28...today. I was told this at least 4 times in emails and on the phone. It is 12/28. I have not received a replacement. They haven't even shipped the replacement! I thought I had done a good job researching for the right company to get my semaglutide from and instead I'm having the most horrible first experience with semaglutide and Ehance MD.

initially it took a while to get my first vial. Things were ok till my 3 month check in. I did the virtual appointment with the nurse who said she will approve the continuance of my weight loss medication. Well now my dashboard shows no medication and no orders. Guess I will just spend my money elsewhere