I take great joy in the lost art of writing letters and had run out of stationery. I was looking for the same brand of paper and found it at Envelopes.com. I grabbed some nice envelopes while I was at... Toon meer
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I find navigating the setup of the envelopes with return address and logo to be quite cumbersome. I am not experienced with graphic design. Also, the printing and shipping process seems to take alo... Toon meer
Bedrijf heeft geantwoord
Our office loves the 10 x 13 Gray Kraft Booklet Envelopes they are perfect. It makes it really easy to fit our clients tax returns and client docs into. It took our office a long time to find an env... Toon meer
Bedrijf heeft geantwoord
Mostly great experience but I'd asked the question about ordering the Black envelopes and got no answer... I'm still trying to order 8503-B but for the past month in trying, I continue to get an err... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Digitale afdrukservice
- Vervoer- en verpakkingsbenodigdheden winkel
- Prints en uithangbordenwinkel
- Copyshop
Geschreven door het bedrijf
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Contactgegevens
New Horizons Boulevard 5300, 11701, Amityville, Verenigde Staten
- review@jamplus.com
- envelopes.com
4,3
Uitstekend
183 reviews
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Fountain Pen to Paper...
I take great joy in the lost art of writing letters and had run out of stationery. I was looking for the same brand of paper and found it at Envelopes.com. I grabbed some nice envelopes while I was at it! The selection was great, as well as the prices. Ordering was easy and my order arrived in a reasonable time.
26 april 2026
Antwoord van Envelopes.com
Thank you for taking the time to leave us a review!
We're thrilled to hear that our quality and prices keep you coming back. Providing great products at a value our customers can appreciate is something we work hard to achieve, so it's wonderful to know we've earned your continued trust.
We truly appreciate your loyalty and support and look forward to serving you again in the future.
Warm regards,
Elizabeth, Customer Support Manager
set up and shipping
I find navigating the setup of the envelopes with return address and logo to be quite cumbersome. I am not experienced with graphic design. Also, the printing and shipping process seems to take alot longer than I expect. I know it takes a few days to get printed, but it seems to take a few weeks to get the orders to me. Your prices are reasonalble.
14 mei 2026
Antwoord van Envelopes.com
Thank you for your feedback. We appreciate you taking the time to let us know about your experience.
We truly appreciate your support and are glad you found our pricing reasonable. If you would like to send us more information and give us the opportunity to make your experience a 5 star one, please send any additional details to review@jamplus.com.
Warm regards,
Elizabeth, Customer Support Manager
Envelopes.com is our go-to
Envelopes.com is our go-to for envelopes. Theyre part of our brand.
30 april 2026
Antwoord van Envelopes.com
Hello Niki!
Thank you for your continued trust in us! We’re honored to be your go-to for envelopes and even more excited to be a part of your brand. We truly appreciate your support and look forward to continuing to serve you.
Elizabeth
Customer Support Manager
Antwoord van Envelopes.com
Hello Heidi!
Thank you so much for taking the time to leave a review! We’re so happy to hear you enjoyed the wide selection, fast shipping, and high-quality paper. We truly appreciate your support and look forward to working with you again!
Elizabeth
Customer Support Manager
Mostly great experience but I'd asked…
Mostly great experience but I'd asked the question about ordering the Black envelopes and got no answer...
I'm still trying to order 8503-B but for the past month in trying, I continue to get an error message, but it doesn't say they are "out of stock"
Please help!
1 mei 2026
Antwoord van Envelopes.com
Hi JD,
Thank you for taking the time to leave a review and for bringing this to our attention. We truly appreciate it.
I’m sorry for the frustration you’ve experienced while trying to order the Black Envelopes (item 8503-B). At the moment, this item is temporarily out of stock, which is why you are seeing an error message on our site.
The good news is that this item is currently in production and is expected to be available again in about 4 weeks. We would be happy to notify you as soon as it is back in stock if you would like.
We have also sent you a separate email that you can respond to directly if you have any additional questions or would like updates regarding availability. Please feel free to send any additional information to review@jamplus.com as well.
We truly appreciate your patience and your feedback. It helps us improve our customer experience. If we can assist further, or once the item becomes available, we would love the opportunity to turn your experience into a 5-star one.
Please feel free to reach out anytime. We are here to help.
Elizabeth
Customer Support Manager
Turnaround time and delivery were…
Turnaround time and delivery were great. We're a little concerned about quality of the midseam on the back of the 9x12 envelope. Flap seal is fine.
1 mei 2026
Antwoord van Envelopes.com
Hello Thomas!
Thank you for taking the time to leave a review! We’re happy to hear that the turnaround time and delivery met your expectations.
We also appreciate you bringing the concern regarding the mid-seam on the back of the 9x12 envelopes to our attention. We understand how important quality is, and we would like the opportunity to look into this further for you. You may send any additional information to review@jamplus.com.
Thank you again for your feedback and support. We truly appreciate it and hope to provide you with a 5-star experience!
Elizabeth
Customer Support Manager
I am a cardmaker and buy envelopes…
I am a cardmaker and buy envelopes regularly. Envelopes.com in my go-to source. Their large inventory allows me to match my envelopes to the colors of my cards. I mostly make A2-sized cards, and when I'm sending out 100+ handmade Christmas cards, I like the peel-and-seal option on the envelopes.
13 april 2026
Antwoord van Envelopes.com
Hello Carole!
Thank you so much for your thoughtful review! We love hearing from fellow cardmakers, and it’s great to know that our envelope selection helps bring your creations to life. Matching colors and having the right size, especially for A2 cards, can make all the difference, and we’re glad our inventory supports your creativity.
Wishing you continued inspiration and success with your cardmaking! ✉️
Elizabeth, Customer Support Manager
Hassle free ordering , support & quality
Easy flow, Ordering is easy. No issues with shipping.
28 april 2026
Antwoord van Envelopes.com
Hello Anushka!
Thank you so much for taking the time to leave us a review! We truly appreciate your kind feedback and are so glad to hear you had a hassle-free experience with ordering, support, and quality. It is wonderful to know the process was easy and that shipping went smoothly. Thank you again for your support and for choosing us!
Elizabeth, Customer Support Manager
Classic and durable
Finding a classic and durable foldover card is more difficult than one would think, especially when ordering cards and envelopes to match. After many unsuccessful trial and error attempts, I happened upon this company and took my chances. The quality of the A6 Premium Cougar is exceptional. The texture of the cards allows consistent results whether I’m gluing, distress inking, stamping, or simply desiring crisp pen strokes…often all at once! The variety of back flap choices on the matching envelopes elevates the presentation. Additionally, all my orders have come in a timely fashion and well-packaged to avoid damage. Truly impressed. Well done!
23 april 2026
Review zonder uitnodiging
Antwoord van Envelopes.com
Hello Darlene!
Thank you so much for sharing your experience and for your thoughtful review! We are honored you chose us after your search, and it is wonderful to hear the A6 Premium Cougar cards and matching envelopes have exceeded your expectations. Your kind words about the quality, selection, and presentation truly mean a lot to us. We sincerely appreciate your support and are grateful to have earned your trust.
Elizabeth, Customer Support Manager
The Best Envelopes Ever!
Our office loves the 10 x 13 Gray Kraft Booklet Envelopes they are perfect. It makes it really easy to fit our clients tax returns and client docs into. It took our office a long time to find an envelope that we all like and works well for all sizes of returns. The side opening flap is the best part it is a lot easier to put documents into rather than a top opening. With a top opening we were always struggling and fighting with it to get what we needed into the envelope.
23 april 2026
Antwoord van Envelopes.com
Hello Aaliyah!
Thank you for taking the time to leave such a wonderful review! We are thrilled to hear these envelopes have been such a great fit for your office and have made your process easier. We truly appreciate your kind words and your support.
Elizabeth, Customer Support Manager
Poor quality surprise
This is the first time I've been disappointed with the product I received. There ink smudges on each envelope and part of the envelope closure lines are in the print job.
I will be exploring a refund or credit as I can't use these.
14 april 2026
Antwoord van Envelopes.com
Hello Danielle!
Thank you so much for bringing this to our attention. We truly appreciate you taking the time to reach out to us.
We are very sorry to hear about the quality issues with your envelopes, as this is not the level of quality we aim to provide. Please know that your replacement order is already in production, and I will personally be overseeing the process to ensure your order receives an extra quality check and ships out as soon as possible.
We genuinely value your business and the opportunity to make this right. If you have any additional questions or concerns, please feel free to reach out to us at review@jamplus.com.
We’re always happy to help!
Thank you,
Elizabeth, Customer Support Manager
Great Experience
Great experience. Ordering was simple and the price for the unique envelopes we use is significantly cheaper than everyone else. Everything arrived on time and well packaged. Will definitely use them again.
4 maart 2026
Review zonder uitnodiging
Antwoord van Envelopes.com
Thank you for taking the time to share your experience!
We’re so glad to hear that ordering was simple, pricing met your expectations, and everything arrived on time and well packaged. It means a lot to us that you plan to use us again.
We truly appreciate your support and look forward to working with you again in the future!
Thank you,
Elizabeth, Customer Support Manager
Quick and Easy
The service was quick and effortless and the quality is top notch.
12 februari 2026
Review zonder uitnodiging
Antwoord van Envelopes.com
Thank you for taking the time to leave such a kind review!
We’re thrilled to hear that you found the process quick and effortless, and that you’re happy with the quality. That’s exactly the experience we strive to provide.
Thank you again for your support,
Elizabeth, Customer Support Manager
I always have a great experience with…
I always have a great experience with customer service and the quality I receive from Envelopes.com. I find it easy to place orders and always get updates so I can follow up and track my orders. I will always recommend Envelopes.com.
2 april 2026
Review zonder uitnodiging
Antwoord van Envelopes.com
Hello!
Thank you so much for taking the time to leave a review. We truly appreciate your continued support!
We’re thrilled to hear that you consistently have a great experience with our customer service and product quality. It’s wonderful to know that ordering is easy and that our updates help you stay informed every step of the way.
Your recommendation means a great deal to us, and we look forward to continuing to serve you!
Warm regards,
Elizabeth, Customer Support Manager
It seems like an easy product to source.
It seems like an easy product to source. It wasn't. But, I found it, and the price was great, service was prompt, and the follow-up has been good. I found a good and reliable company and I received a good product in a very timely fashion. That is truly a good find these days. I would recommend this company.
1 januari 2026
Review zonder uitnodiging
Antwoord van Envelopes.com
Hello Douglas!
Thank you so much for taking the time to leave a review. We truly appreciate it!
We’re glad you were able to find exactly what you needed and that your experience with our pricing, service, and follow-up met your expectations. It means a lot to us to be considered a reliable resource!
We truly appreciate your recommendation and look forward to continuing to serve you in the future!
Warm regards,
Elizabeth, Customer Support Manager
Clear A-8 envelopes
You have a large selection of envelopes that I need as well as some obscure types. This makes it easier knowing i have someone that I can depend on for these items. Thanks you!
16 april 2026
Antwoord van Envelopes.com
Hello Mark!
Thank you so much for your kind words!
We’re glad to hear that our wide selection, including those harder-to-find options, has been helpful for your needs. It means a lot to know you can rely on us. We truly appreciate your support.
We look forward to continuing to serve you!
Warm regards,
Elizabeth, Customer Support Manager
Rebecca provided exceptional customer…
Rebecca provided exceptional customer service every step of the way. I initially had trouble placing my order and uploading graphics, but she walked me through the quote process so I could move forward. When the product I needed was sold out, she quickly helped me find alternative options that worked just as well.
I then ran into issues with the website, and Rebecca once again stepped in to ensure my order was properly set up and ready for processing. Later, when I realized the 2-day shipping might not arrive in time, I reached out via chat—and Rebecca was there again. She upgraded my shipping and handled everything seamlessly using my card on file.
The process had its challenges, but Rebecca made it smooth and manageable by resolving every issue quickly and professionally.
This is my first order, and while I haven’t received the product yet, the level of customer service alone gives me full confidence that this won’t be my last.
15 april 2026
Review zonder uitnodiging
Antwoord van Envelopes.com
Thank you so much for taking the time to share your experience!
We’re thrilled to hear that Rebecca was able to support you every step of the way and provide the level of service we strive for. From assisting with the quoting process to finding alternative options, resolving website issues, and ensuring your order was completed and expedited, it’s wonderful to know she made the process smooth and manageable for you.
We truly appreciate your patience throughout the process and your confidence in us. Your feedback means a lot, especially as a first-time customer, and we’re so glad Rebecca was able to make such a positive impact.
If you need anything further or have any questions once your order arrives, please don’t hesitate to reach out.
Thank you again for your kind words—we look forward to supporting you again in the future!
Best regards,
Elizabeth, Customer Support Manager
Sufferable service
After 5 years of suffering through Envelopes.com's poor customer service, incorrect availability, delayed (or cancelled) shipping, faulty products, I will never use them again. Steer clear of them and their parent company and sister companies. Especially if your order is time sensitive. (time sensitive meaning, "I need these blank envelopes next week").
14 april 2026
Review zonder uitnodiging
Antwoord van Envelopes.com
Hello Joe,
We’re truly sorry to hear about your experience, and we sincerely appreciate you taking the time to share your feedback.
I especially want to apologize for the issues with your order, including the need to cancel due to stock availability. We understand how frustrating this must have been, particularly for a time-sensitive order, and this is not the experience we strive to provide.
Your feedback has been shared with our team so we can continue to improve. That said, I would truly value the opportunity to connect with you directly and see if there is anything we can do to help regain your trust.
Please feel free to send any additional information to review@jamplus.com
so we can look into this further and work toward a resolution.
Thank you again for your honest feedback. It helps us continue to improve and better serve our customers.
Best regards,
Elizabeth, Customer Support Manager
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