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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

This app is FULL OF PEDOS. No exaggeration. There are tons of fake accounts, people literally stealing photos from real girls and selling content like it’s theirs. Identity theft is everywher... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It has been 4 months since I started using this site. I can def say that is a great platform for making friends, finding people w interests like you and also really helpful for people who cannot do tr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This app is honestly terrible. The lack of security is insane. Literally anyone can take photos from another person online, create an account, pretend to be them, and start selling conten... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was in a really tough position, going through the steps of getting an un banned from a false accusation and the support staff (specifically Stella and Sally) were able to help me throughout the proc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats
  2. Kansspelaanbieder

Geschreven door het bedrijf

E-Pal is a platform that provides affordable lifestyle services. You can game, chat and order lifestyle services from more than 100,000 ePals on our platform.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

177 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

the e-pal support and service is very…

the e-pal support and service is very inconsistent but the people make the site a lot better !

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for being our user and taking the time to write a review.
Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design.
Please contact our 24/7 customer service team on how we may assist you to resolve the issue you have experienced.
Sorry for any inconvenience caused and thank you for giving us the opportunity to rectify the matter.

Beoordeeld met 4 van de 5 sterren

An okay way to earn cash and support gamers

This is a legitimate site to build connections and game with other people. I receive orders while active however if you are not available all day everyday they lower your visability score which is not ideal.
I also got perverts asking for disgusting things daily and when you report them you need proof later. The issue with this is they block you and delete the comments.
Its great if you can tolerate the grossness and have a lot of spare time.
Payouts are legitimate.

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for being our user and taking the time to write a review. We are terribly sorry for your experience, we are always trying our best to addressed any user concerns.
Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design.
Please contact our 24/7 customer service team on how we may assist you to resolve the issue you have experienced.
Sorry for any inconvenience caused and thank you for giving us the opportunity to rectify the matter.

Beoordeeld met 5 van de 5 sterren

Love it

Learned about epal a year ago, thought it was a scam, turned out it wasn't and I am still here. They have to work on a lot of stuff, but they are doing great for now. You can say all you want, but epal is really solid place.

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for being our longtime user and taking the time to write a review. We're so happy to hear that you like our platform. We appreciate your feedback and all responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

Beoordeeld met 5 van de 5 sterren

epal is cool

tbh epal changed my life, such cool people, of course earning money is cool, but the people i met are the coolest thing ever hehe

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for your kind words and being our user. We're so happy to hear that our platform helps. We appreciate your feedback, and we will continue improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

Beoordeeld met 5 van de 5 sterren

I am one of the top epallers

I am one of the top epallers, e pal made me have new friends form other side of the world, helpmed me financially a lot. I appriciate E-pal A lot,
If you know how to market yourself, e pal is the right option for you :)

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for being our longtime user and taking the time to write a review. We're so happy to hear that our platform helps. We appreciate your feedback, and we will continue improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

Beoordeeld met 5 van de 5 sterren

Nice site much fun and never had any…

Nice site much fun and never had any complains.
Support did answer every time fast in around 12-24h

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for being our user and taking the time to write a review. We're so happy to hear that you like our platform. We appreciate your feedback and we will continue to improve the quality of our service and product design.Thank you again for being our user, and we hope you continues to enjoy our services.

Beoordeeld met 5 van de 5 sterren

Try epal!

epal is one of, if the not the best site for finding teammates. its welcoming, loving, and overall and very wonderful community. i recommend epal to everyone!

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for being our user and taking the time to write a review. We're so happy to hear that you like our platform. We appreciate your feedback and we will continue to improve the quality of our service and product design.Thank you again for being our user, and we hope you continues to enjoy our services.

Beoordeeld met 5 van de 5 sterren

yes good app

yes good app, good page, good community

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for being our user and taking the time to write a review. We're so happy to hear that you like our platform. We appreciate your feedback and we will continue to improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

Beoordeeld met 1 van de 5 sterren

Biased Site

Signed up 22th August, few days later I applied to become an E-pal; I am still awaiting a review to be approved, it has been weeks. Although I see new people, but there seems to be a biased with males too.

I do not recommend this site.

Edit 1: Bot response from epal.gg lol

Edit 2: I will return in a month and I will update if I have been accepted or denied in regards to the review.

Edit 3: Asked for helped and support staff do not know anything.

Deleted my profile, site is useless.

6 september 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Sorry for the long wait. Our review normally takes 24-72 hours, but due to our huge explosion in popularity, we are getting 10 times of the application than we expected. Our review team is working 24/7 around the clock to solve this issue. Thank you for being patient with us!

Beoordeeld met 1 van de 5 sterren

Inflated and Toxicity

I don’t know where to start... I’ve been on this site for over 2 years and I’ve spent over a couple grand. It’s useful to a degree for a LFG but interesting and active people are dime a dozen. The Staff on this website never acknowledges the want and needs from the community and it’s a detrimental effect can be seen in a lowering visit base and users. The community is plagued with toxicity and E-girls trying to one up each other. The presence of Faking numbers and reviews is astonishing at its finest. For instant some of the most ordered User review are fake if you go and inspect their history you can find 8000 orders done in 1 day which are faked. They say in Chinese culture to “Show Face” but it doesn't get rid of underlying problems such as Inflated Numbers and Toxic communities are and even Egotistical Staff... Charleton or rigged giveaways!! This is only a small list of problems

31 augustus 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for being our longtime user and taking the time to write a review. We are terribly sorry for your experience, we are always trying our best to address any user concerns.
Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design.
Please contact our 24/7 customer service team on how we may assist you to resolve the issue you have experienced.
Sorry for any inconvenience caused and thank you for giving us the opportunity to rectify the matter.

Beoordeeld met 5 van de 5 sterren

we needed +1 in league

we needed +1 in league, so we went on epal to find a girl to fill the group. as it turn out, the girl was a much better player than our own ADC and carried us so hard in three games straight. 10/10 would order again

30 augustus 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. We appreciate your feedback and all responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

Beoordeeld met 1 van de 5 sterren

Worst site - scam

Worst site! - beware! - scams!
You do not make friends in this site.
If you want to become an E-pal. It says two business days to review you, but it has taken a week or more for me to get reviewed.

Glad I am going to foget this site, because of all the other bad reviews that are recent, which have enlightened me how bad the site is.

29 augustus 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Sorry for the long wait. Our review normally takes 24-72 hours, but due to our huge explosion in popularity, we are getting 10 times of the application than we expected. Our review team is working 24/7 around the clock to solve this issue. Thank you for being patient with us!

Beoordeeld met 1 van de 5 sterren

Literally used by credit card scammers.

Literally used by credit card scammers.

Had my debit card fraudulently used here. Contacted their support team and they were less than helpful. I told them that I contacted my financial institution regarding the fraudulent charge (among several other merchants) and to see if they can help with refunding the fraudulent charge.

Their response? "If you believe your card has been fraudulently charged please contact your financial institution."

Honestly, I'd never heard about this site previously, and doing some searching I'm wondering if they are purposefully turning a blind eye to fraud on their platform and hoping that they can get away with it.

Rest assured I will pursue every legal avenue if needed to reverse the fraudulent charges.

edit: I see the response from epal.gg - first, thank you for the reply. But the customer service from this company was not helpful at all. I was only able to get refunded by my bank after going through them and my local police station.

29 augustus 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Hi we understand your concern. But we have a very professional risk management team that works closely with PayPal and banks to ensure all transactions are safe and secure. In the case of fraud, we will make sure the result is fair and square.

Beoordeeld met 1 van de 5 sterren

They now have you waiting WEEKS for your money

They now have you waiting WEEKS till you can withdraw, and you can't withdraw even after because it's "down for maintenance." There's no withdraw button on the app either. The sites littered with bots and pervs and it's difficult to navigate through settings.

23 augustus 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Sorry for the long wait, we were upgrading the withdraw system during that time, and it's upgraded, you can withdraw when you are available. Thank you for being patient with us!

Beoordeeld met 1 van de 5 sterren

rediculous service. avoid!

rediculous service. avoid them at all costs. you will get nothing similar to the vibe they've shown in the paid videos on YT.
Lots of epal "online" but they are not answering. It is a quest just to start a session. And when I gave up about them I asked for my buffs to be refunded and guess what? There are no buff (buff – their currency that you are buying for real money) refunds. + support answered me after the double push and 5 days of waiting. They screwed up on every single step of the flow.

ps
website and chats are laggy as well, but now I'm not surprised with it, after being their client

22 juni 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Dear User, We are very sorry to hear about your experience. In response to the matter of not getting immediate replies from ePals, we have added the average response time of every ePals in our previous updates. We are also continuing to expand our support team in order to provide better service to our users. Thank you very much for your comments, and we will continue to work on improvements.

Beoordeeld met 2 van de 5 sterren

Good idea bad execution

The website is an interesting concept and I have met a few cool people on it, but the majority of people I have met on the site have either asked me to do uncomfortable things or are toxic and if you do report them it is not taken seriously.

9 juni 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Dear Alittlemango Tv, thank you very much for your valuable comments, we are continuously expanding our support team in order to provide even better service to our customers. If you have any other suggestions, please feel free to let us know. We will do our best to improve!

Beoordeeld met 3 van de 5 sterren

Good but bad

Good place, trash because I cannot earn money (country not supported)

3 juni 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Dear User, Thank you for your comment. We are working on more localizations for more regions and languages, so please feel free to let us know if you have any suggestions!

Beoordeeld met 5 van de 5 sterren

Awesome place where I found great…

Awesome place where I found great people to play with and an awesome and welcoming community!

27 mei 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Dear User, we are very happy to see that you like our platform and services, it makes all our work worthwhile, and we will continue to do better!

Beoordeeld met 1 van de 5 sterren

Support allows fake reviews and scammers

Edit: I've read below that at least 3 people who put so much time and effort into orders were banned with no warning for misunderstandings, leading to them having no way to redeem the cash they have EARNED. This is disgusting, shame on you. The site is clearly run by a bunch of scammers, banning epals after they put in time and work and taking the money theyve earned for ambiguous reasons at best. I wish I had checked trustpilot before I referred my friend to this website, and I'm done giving any money to these scammers.

My friend is a seller and has constantly been done wrong in the week that she has been using their site. The first instant included a guy who asked two games of league of legends; an order she fulfilled. He then only paid for one game and blocked her.

The next time, a guy messaged asking to watch a movie with her and asked her to degrade him and insult him. She said she would not do this, and ensured he was okay with the pricing etc. He said yes, and she began the order. He stopped replying, and then continued to reply periodically saying 'i'm tired' and 'its too expensive'. She grew frustrated and asked why he would ask to commence the service, he replies that she is rude, and he leaves a 0.5* review calling her very rude.

She has completed over a dozen free orders, with only 7 dollars in paid orders (over maybe 2/3 orders) She has been scammed out of payment for one service (to which support told her to take payment BEFORE commencing a service - incidentally this has led to a lot more people disappearing when she asks them to pay first) and has had a review written about about a service she did not supply, as the client refused to watch a movie (the service) or pay for it immediately after she began the order. Again, support said they would not remove his false review unless he asked them to or refunded his (unpaid) order.

This site is a sham and they do absolutely nothing to support or protect the rights of sellers.

4 mei 2022
Review zonder uitnodiging
Logo epal.gg

Antwoord van epal.gg

Dear users, we are sorry to hear about all this. We have been working to protect the rights of everyone, both customers and ePals, and in the last few releases we have made some improvements and ways to deal with this situation. Thank you for your comments, they are our motivation to improve.

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