Breath of fresh air, great engineer, explained everything and fully serviced the Heat pump. Clean, tidy, thorough and very helpful.
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Lees wat reviewers zeggen
We're a year into our ASHP and solar/battery install from EPC now and everything is going perfectly. The system is great, service from the entire team has been brilliant - cant' recommend them highly... Toon meer
Bedrijf heeft geantwoord
EPC installed my Air source heat pump and solar panels and battery about 3 years ago. As expected, took a little while to get used to the system and to dial in the settings. But over this period, when... Toon meer
Bedrijf heeft geantwoord
It was good to see Mark again doing the annual service of my Heat Pump system. I have no relevant expertise in Heat Pump systems. But I trust that Mark did do an excellent job.
Bedrijfsgegevens
Geschreven door het bedrijf
Elevate to Eco-Smart Living Step into a greener lifestyle with our user-friendly, sustainable energy saving solutions – perfect for the modern, environmentally aware home. Switch to Solar Power Start generating clean, money-saving energy from your roof with solar panels (or even add a battery). We handle the technical stuff. Switch to Heat Pumps Reduce your carbon footprint from the comfort of your cosy home. Heat pumps are not the future, they are the now.
Contactgegevens
15-17 Russel Way, CM1 3AA, Chelmsford, Verenigd Koninkrijk
- 01245408792
- info@epc-improvements.co.uk
- epc-improvements.co.uk
4,8
Uitstekend
93 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Breath of fresh air
Breath of fresh air, great engineer, explained everything and fully serviced the Heat pump. Clean, tidy, thorough and very helpful.
6 juli 2026
They deal with issues promptly and…
They deal with issues promptly and efficiently and do a thorough job
19 juni 2026
Mark communicated well with us and is…
Mark communicated well with us and is clearly knowledgeable about Steibel ASHPs.
Hewas on time and did a thorough service.
16 juni 2026
Professional approach to business
Knowledgable, professional advice and great communication. Inspires confidence in the whole process. Highly recommended.
17 juni 2026
Mark did a brilliant job as usual
Mark did a brilliant job as usual. The amount of energy we're saving with the system brings us much joy!
17 juni 2026
The EPC Annual Service of my Heat Pump system
It was good to see Mark again doing the annual service of my Heat Pump system.
I have no relevant expertise in Heat Pump systems. But I trust that Mark did do an excellent job.
5 juni 2026
Excellent service
Very efficient and professional service. Mark was able to explain all the steps to me.
4 juni 2026
Once again excellent service from this…
Once again excellent service from this company, plus i am learning new things each time on how to improve the system and efficiency. Very happy so far.
22 mei 2026
As always done a fantastic job!
8 juni 2026
Usual great and friendly service
Usual great and friendly service. Helpful and practical information and advice. Mark has been looking after us for a few years now and I always feel like we are in good hands.
29 mei 2026
Mark - top guy
As always, Mark carried out a professional and thorough yearly service on our system. Thank you
29 mei 2026
Helpful and gave detailed information
14 mei 2026
Antwoord van EPC
Thank you for your 5-star review, Ahmet! We really appreciate your feedback. We're glad you found our team helpful and that the information provided was clear and detailed. Thanks again for choosing EPC — we’re always here if you need any further advice or support.
Good communication and flexibility…
Good communication and flexibility shown with installation having to work around renovations.
Just had an annual service and that went well. Engineer pointed out to me that there was no inhibitor in the heating system as I'd had some earlier radiator work, he rectified that, despite it probably not being part of the job.
20 mei 2026
Antwoord van EPC
Thank you for the fantastic review, James. We really appreciate you taking the time to share your experience.
We’re pleased to hear that the installation process worked smoothly around your renovations and that the communication and flexibility from the team met your expectations. It’s also great to know your annual service went well.
Our engineers always aim to go the extra mile where possible, so we’re glad the issue with the inhibitor was spotted and resolved for you. Thanks again for choosing EPC and for your continued trust in us.
EPC-Improvements
EPC. Has been extremely professional in the design and implementation of their design. We were impressed with the preinstallation information provided for our solar panels, batteries and Heatsource equipment. Clear information which was easy for the contractor to follow, which made installation and commissioning extremely easy and successful.
7 mei 2026
Antwoord van EPC
Thank you for your excellent review, Albert. We really appreciate your detailed feedback.
It’s great to hear that you found the whole process professional from start to finish, and that the pre-installation information provided for your solar panels, batteries, and heat source equipment was clear and helpful. We put a strong focus on planning and communication to ensure installations run as smoothly as possible, so it’s fantastic to know this made the installation and commissioning straightforward and successful for everyone involved.
Thank you again for choosing EPC-Improvements.
Great service from an experienced…
Great service from an experienced engineer. Gave some great tips on ope ration of system and use of the Neo App,
7 mei 2026
Antwoord van EPC
Thank you for your 5-star review, John. We’re really pleased to hear you received great service from our engineer.
Taking the time to explain how to get the best performance from the system and helping customers feel confident using the Neo App is an important part of the service we aim to provide. We’re glad you found the advice and tips useful.
Thanks again for choosing EPC and for taking the time to share your experience.
Very good service
14 mei 2026
Antwoord van EPC
Thank you for your 5-star review, Alper. We’re really pleased to hear you were happy with the service provided.
We appreciate your support and thank you for choosing EPC.
Antwoord van EPC
Thank you for your 5-star review, Sarah. We’re delighted to hear you found our engineer knowledgeable, consistent, and helpful throughout.
Providing reliable support and expert advice is something we take great pride in, so your feedback is really appreciated. Thank you again for choosing EPC.
Heat Pump Service
Extremely reliable and attentive company, arrived on time and very thorough.
13 mei 2026
Antwoord van EPC
Thank you for your 5-star review. We’re delighted to hear you were happy with the service provided during your heat pump service visit.
Reliability, punctuality, and thorough workmanship are all things we take great pride in, so it’s fantastic to receive your feedback. Thank you again for choosing EPC
Antwoord van EPC
Thank you for your 5-star review, Mark. We really appreciate your feedback.
We’re pleased to hear you found the team professional and knowledgeable throughout your experience with us. Providing expert advice and a high standard of service is always our priority.
Thank you again for choosing EPC.
Antwoord van EPC
Thank you for your review, David. We’re pleased to hear the team arrived on time and carried out the work cleanly and efficiently.
We appreciate you taking the time to share your feedback and thank you for choosing EPC.
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