Not only is this product excellent, so is the customer service. Victor was very kind and very thoughtful in his correspondence with me, when I was a little bit frustrated. That's the way customer serv... Toon meer
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Lees wat reviewers zeggen
Great customer service. My package got lost in transit, and Victor helped me by sending me my order again and it arrived promptly.
Item delivered was damaged. I sent an email to advise and within 48 hours I received a replacement. Very happy with the service. The product is of very high quality very pleased.
Love that they’re making really healthy foods an option for many no matter the locale. The first couple bottles seemed to have been damaged maybe in transit but Erbology responded fixed it right away... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Natuurvoedingswinkel
- Fitness- en voedingsservice
- Gourmet kruidenierswinkel
- Biologische drogisterij
- Biologische kruidenier
- Theewinkel
Geschreven door het bedrijf
Erbology creates functional foods that help you feel good. We scour the world to source powerful medicinal plant-based ingredients directly from organic farmers. No gimmicks, no nasties. Discover functional mushrooms grown in Europe by mycologists with over 20 years of R&D. Tested for polysaccharides, beta-glucans, and secondary metabolites, our mushrooms are among the best in the world. From Lion’s Mane to Cordyceps, the potency and purity of our mushrooms are backed by numbers. Crafted in small batches, our unique range of blends includes powders specially designed to support female and male wellbeing. Explore our range of Greens, Ayurvedic Herbs, and Amazonian Botanicals, including adaptogens such as ashwagandha, shatavari, and maca root. Our plant juices, ranging from our bestselling sea buckthorn and aloe vera to rare bergamot and aronia, are pure, undiluted, and unsweetened, while our cold-pressed oils are rich in healthy omegas and vitamins. Discover our bestselling Milk Thistle, Sea Buckthorn, and Jerusalem Artichoke Powder—free from any additives, just pure plant power. You’ll love our selection of Brews, including organic ceremonial matcha sourced directly from Japanese farmers and our creamy Italian Almond M*lk Powder. We’ve also created over 500 recipes and articles, covering vegan dishes and a holistic approach to wellbeing.
Contactgegevens
20-22 Wenlock Road , N1 7GU, London, Verenigd Koninkrijk
- erbology.co
4,5
Uitstekend
1K reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Quality Products and quick service and…
Quality Products and quick service and use this Company alot
26 januari 2026
Antwoord van Erbology
Thank you for your review, Andrew! We're glad to hear you’re happy with the products and service, and we appreciate your continued support. Team Erbology
Quality products & helpful Staff
26 januari 2026
Antwoord van Erbology
Thank you for your review, Carolyn! We're glad to hear you’re happy with the product quality and our team’s support. Team Erbology
Erbology has great quality products
Erbology has great quality products. I ordered a few different products and was happy with all. Their customer service is helpful and responsive.
22 januari 2026
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review! We're glad to hear you were happy with the products and found our customer service helpful. Team Erbology
Fabulous sea buckthorn
I needed some sea buckthorn for homemade face cream. I decided to try Erbology because it was organic, I could see where the product was sourced, and they could link studies on the benefits. I also purchased matcha powder- also very fine. The shipping was prompt and I was happy with the oil. I actually just ordered more oils and powders as gifts. I accidentally dropped the bottle and my dogs lapped up about half the bottle. It was a shame- until I noticed their coats became very soft! Now I know it's good for them, as well!
22 december 2025
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review, Chris! We're glad you were happy with the Sea Buckthorn Oil and Matcha. It’s great to hear you’ve ordered more as gifts, and your story about your dogs made us smile. We appreciate your support. Team Erbology
Effective Product & Outstanding Customer Service
Hi
I would like to praise both the effectiveness of the products I purchased and also my experience with customer service
I’ve been purchasing organic pumpkin seed oil and I have seen a discernible positive difference in my lab work an overall how I feel. I bought this product from other vendors and I have not seen the results that I’ve seen with using Erbology
Secondly, I had a problem with Shipping
I called the shipper. They were nice, however, they kept on passing the problem on through the system.
Therefore, I contacted Erbology, and someone named Victor immediately got back to me. He took care of it and within 48 hours, as I recall, there was a brand new bottle at my door later, I also had a question and I emailed Victor and again I got a response immediately and he fully addressed my concern.
I am very grateful for the quality product and the superb customer service
21 januari 2026
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review, Steve! We're glad to hear the Pumpkin Seed Oil has made a noticeable difference for you and that our customer service could resolve the shipping issue quickly. We appreciate your kind words and continued support. Team Erbology
Exceptional customers-service and high quality products
I had issues, in regards of additional custom dutie fee but contacted Erbology's customers-service, which solved the issue right away. I ordered the ceremonial Uji Matcha, which is of high quality.
6 januari 2026
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review, Eivind! We're glad the customs issue was resolved quickly and that you're enjoying the quality of the our Ceremonial Matcha. Team Erbology
Fabulous products and customer service
Fabulous products and customer service. Will be back for more x
6 januari 2026
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review, Sarah! We're glad you’re happy with the products and customer service, and we look forward to your next order. Team Erbology
Very happy with the quality
Very happy with the quality, and packaging. Also great customer service.
21 januari 2026
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review, Jeanette! We're pleased to hear you’re happy with the quality, packaging, and customer service. Team Erbology
Lovely Customer Service and Great…
Lovely Customer Service and Great Products!
8 januari 2026
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review! We're glad you enjoyed both the customer service and the products. Team Erbology
Good Products
Ho provato questi prodotti per la prima volta. I prodotit sono eccellenti e di ottima qualità e sono molto soddisfatto. C'è stato qualche problema con la spedizione dei prodotti ma il servizio clienti è stato celere a rispondere e a risolvere il problema.
Complimenti.
19 december 2025
Review zonder uitnodiging
Antwoord van Erbology
Grazie per la sua recensione, Stefano. Siamo felici che sia soddisfatto dei prodotti e del supporto ricevuto. Team Erbology
I am loving the organic wheatgrass…
I am loving the organic wheatgrass powder. I add a teaspoon to a glass of water with two teaspoons of fresh lime or lemon juice and it tastes very pleasant. Excellent service. Many thanks.
30 december 2025
Antwoord van Erbology
Thank you for your review, Marilys! We're glad to hear you’re enjoying the Organic Wheatgrass Powder and appreciate your kind words about our service. Team Erbology
Excellent product.
Excellent product.
Very helpful customer service.
Quick delivery.
Happy to recommend Erbology.
22 december 2025
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review, Christine! We're glad to hear you’re happy with the product, customer service, and delivery. We appreciate your recommendation.
Team Erbology
Very professional and responded quickly…
Very professional and responded quickly to shipment questions!
19 december 2025
Review zonder uitnodiging
Antwoord van Erbology
Thank you for your review, Lonnie! Team Erbology
Great product and healthy food…
Great product and healthy food packaging is always good and ergonomic.
7 november 2025
Antwoord van Erbology
Thank you for your review, John! We're glad you’re happy with the product quality and the packaging. Team Erbology
Prompt arrival of product
Prompt arrival of product. Digestion seems better when using product.
7 oktober 2025
Antwoord van Erbology
Thank you for your review! We're pleased to hear the product arrived promptly and has been supportive for digestion. Team Erbology
Antwoord van Erbology
Thank you for your review, Jayden! We appreciate your support. Team Erbology
Best Damask Rose Water!
The Best Damask Rose Water ever! I use it mixed with water / grapefruit / coconut / lychees.
Truly the Best for me!
Sara
1 december 2025
Antwoord van Erbology
Thank you for your review, Sara! We're glad you’re enjoying the Damask Rose Water. Team Erbology
Excellent quality products
2 december 2025
Antwoord van Erbology
Thank you for your review, Andi! We're glad you’re happy with the quality of our products. Team Erbology
I thought this would be powder but it…
I thought this would be powder but it quite coarse which is a negative for me
I do mix with yoghurt which isn’t to bad but doesn’t work in drinks for me
25 november 2025
Antwoord van Erbology
Thank you for your feedback, Sue. This product won’t naturally dissolve in drinks, as it’s a natural property of the seed. The active compounds are not water soluble, which is why the texture can feel coarse in liquids. Many customers find it works best mixed into yoghurt or taken neat with water. Team Erbology
I'm a repeat customer
I'm a repeat customer, very pleased with the products and service. Discounts might entice me to buy more!
10 november 2025
Antwoord van Erbology
Thank you for your review, Pip! We're glad you’re happy with the products and service, and we appreciate the feedback. Team Erbology
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