Erelise Reviews 

My experience is similar to the other review. The trainers were a bad fit and the sole was faulty. I went on holiday so did not sent my complaint for 3 weeks from the date received them. According to Erelise this was too late for a refund even though they were faulty (may other companies give you longer).
I was offered a replacement pair but I’m still waiting. It has been over 6 weeks since my first contact with Erelise .
I think that I should be entitled to a refund for this time delay.
I have since brought trainers so do not need a replacement pair.

I purchased shoes on line, Erelise seemed to be taking forever to deliver so I emailed them and cancelled the order. It arrived soon after this. On receipt of the shoes I found they did not fit and I enquired about returning them.
During this period I was diagnosed with Breast Cancer which shattered my life. I did not respond to their email within the period they allowed (3 days) and now they are refusing to refund my money.
They obviously did not read my email when I explained the situation to them, I have found them to be without empathy or ethics. Currently my life revolves around chemo and blood tests.
I received the most recent response from Richard Bennett Erelise Logistics Department.