Communication was excellent and customer service was brilliant. I had reason to have a telephone conversation because I was buying on line and they cared that I was getting the right size garment. Th... Toon meer
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The service and assistance was top level. Lucy is not a pushy salesperson - will make recommendations which I have found to be "Spot On" all the while listening to what you would like to try on. I va... Toon meer
Very happy with my Loobies Story Gigi Snood - Bone. Beautiful soft neutral colour that'll go with anything. I did have to ring and check on the order as I didn't receive any shipping or tracking inf... Toon meer
Bedrijf heeft geantwoord
Ordered online and parcel delivered promptly. Excellent and easy communication with Lucy. Love the Aston Studio Lucinda dress -excited to wear to my daughters wedding. Thanks Team 🥰
Bedrijfsgegevens
Geschreven door het bedrijf
Lucy Lucas owner of Escape brings a fresh twist on classic apparel to women of Wanaka and around the world. The company that started 2003 outfits a new generation of women in clothes that walk the line between easy and refined. We are passionate about all our brands we stock and will give you the best possible, genuine, friendly service and style advice. Escape will create experiences that transform you and make your life better, we are 100% committed to making your look and feel the best you can possibly be for whatever the occasion. We source from all over the world the best brands to add to your wardrobe including Loobies Story, Paige, J Brand, Camilla, Equipment, Diesel, Jets, Seafolly, Trelise Cooper, Cooper, Coop,
Contactgegevens
68 Ardmore Street, 9305, Wanaka, Nieuw-Zeeland
- 03-443 8019
- info@escapeclothing.co.nz
- escapeclothing.co.nz
4,9
Uitstekend
92 reviews
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Antwoord van escapeclothing.co.nz
Thank you so much!
quick friendly service
quick friendly service. couldn't believe how fast my parcel arrived. love my coat thanks
28 juli 2022
Antwoord van escapeclothing.co.nz
We are so pleased you love your coat. Thank you for the review! Lucy
Incredible service.Thank you for your…
Incredible service.Thank you for your patience whilst I made up my mind re size
27 juli 2022
Antwoord van escapeclothing.co.nz
That is what we are here for, thank you for the lovely review Anne!
Thank you so much for amazing customer…
Thank you so much for amazing customer service. I really appreciated how quickly my coat was sent and the thoughtful hand written note. Will definitely recommend you to others.
22 juli 2022
Antwoord van escapeclothing.co.nz
That is great to hear, thank you for such a fabulous review! Lucy
Loobies Story Snood .....
Very happy with my Loobies Story Gigi Snood - Bone. Beautiful soft neutral colour that'll go with anything.
I did have to ring and check on the order as I didn't receive any shipping or tracking information but my parcel turned up and all was well. Thank-you.
18 juli 2022
Antwoord van escapeclothing.co.nz
Thanks Dianne, we are so pleased you love your snood. We are so very sorry you did not receive a tracking number. Lucy
Good customer service
Thank you Lucy for chasing up my parcel and providing the tracking number. Very prompt customer service for advising delivery time
26 juni 2022
Antwoord van escapeclothing.co.nz
Thank you for taking the time to give us a nice review!
Antwoord van escapeclothing.co.nz
Thanks Bronwyn!
A few issues with the website
A few issues with the website, but called the store and Lucy was fabulous and super helpful
19 juni 2022
Antwoord van escapeclothing.co.nz
Thanks Michelle! Lucy
Antwoord van escapeclothing.co.nz
I am so pleased you love your bag. Thank you for the great review.
Antwoord van escapeclothing.co.nz
Thanks Tracey, we are so happy you love your new piece!
Easy and fast! Great selection other stores don’t srock
Every order arrived with courier the next day. Great fast service. Very happy, thanks :)
22 mei 2022
Antwoord van escapeclothing.co.nz
Thank you so much for your fabulous review!
Superb
Escape Clothing was extremely helpful and considerate in helping me with my purchase. With their help I made a great decision in buying the top I bought. I highly recommend shopping at this lovely shop.
29 april 2022
Antwoord van escapeclothing.co.nz
Thank you so very much Linda for your lovely review. We really appreciate it!
Antwoord van escapeclothing.co.nz
Thank you Sharon, we work hard at curating the store, we were so pleased you loved your piece. Lucy
Very happy with your service and my…
Very happy with your service and my jacket.
Thank you.
20 april 2022
Antwoord van escapeclothing.co.nz
Thank you Gaile for your review, we work hard at providing a great experience for you so it is nice to hear it is working!
Ive only bought on line from Escape but…
Ive only bought on line from Escape but have never been disappointed. Great communication, timely delivery and a lovely personal note with every purchase. Thanks Escape Team.
14 april 2022
Antwoord van escapeclothing.co.nz
Wow thank you so very much for your lovely review. We loved helping you!
Amazing customer service and quick…
Amazing customer service and quick response to any queries as well as very efficient at organising an exchange. Will gladly buy from Escape again as I am a very happy customer.
17 maart 2022
Antwoord van escapeclothing.co.nz
Thank you for your fabulous review Trudy. We are delighted that you had a great experience with us, we will look forward to helping you again in the future. Lucy and the Escape team.
Service at its finest!
I ordered two pairs of Jetts swimwear online and they phoned to ask if I was aware that that brands sizing is on the smaller size and if I’d like them to throw in a few more pairs for me to try on!
Service at its finest! Thank you ladies 💃
14 maart 2022
Antwoord van escapeclothing.co.nz
Thank you Heidi, you were a delight to help. We were so pleased you found what you wanted from our selection. Lucy
Antwoord van escapeclothing.co.nz
Oh thank you so very much Kerryn Stokes! Very kind review.
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