My experience wasn’t great. Received perching still on time. Assembled it to finf one leg would not adjust as it was jammed solid . Spoke to young man who asked for photos. Sent immediately, only to r... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I needed a relatively simple ' trolley' to carry items around my flat. The basket and tray are excellent for this. The added bonus of good brakes gives me added security as I learn to walk again aft... Toon meer
Bedrijf heeft geantwoord
the web site was easy to use found what i reqired fast, the ordering was also easy with nice secure site, I recieved my parcel 2 days later by a very helpful and polite driver he helped get it into t... Toon meer
Bedrijf heeft geantwoord
Great communication right from ordering through to the delivery. Kept up to date all along the way. Packaging was excellent as well. If I needed further equipment I would deffinately consider using t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiliteitsmiddelen leverancier
- Assistieve hulpmiddelen leverancier
- Ziekenhuisbenodigdheden
- Fysiotherapiebenodigdheden leverancier
- Rolstoelenwinkel
Geschreven door het bedrijf
Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.
Contactgegevens
Essential Aids (essentialaids.com) Limited, Unit 2 Bruntcliffe Trading Estate, Howden Way, LS27 0TF, Leeds, Verenigd Koninkrijk
- 01273 719 889
- customerservice@essentialaids.com
- essentialaids.com
4,8
Uitstekend
6K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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They sell cheap rubbish at top prices
Just recieved a raised toilet seat.. what a load of rubbish whoever designed it must be from another planet it's terrible cost 30 pound wish I would never had bought it my old one is better in every way properly shaped it's made by a firm called Ashby it's just flat cannot be it photos did not show that complete rubbish thought it would be ok buying from sensual aids what a laugh never again waisted money ordered another 19 pound better cheaper essential aids give me a break just had a proper look and it's different to what I ordered I ordered one with a front grips this has none so this company that gets top reviews are proper robbers 🙏
24 maart 2026
Review zonder uitnodiging
Antwoord van Essential Aids
Please accept our apologies. The Ashby raised toilet seats are renowned for their quality so we'll need to look into this in depth.
We'll contact you directly.
Antwoord van Essential Aids
Hi Devane - many thanks for your feedback.
Antwoord van Essential Aids
That's nice to read, Martin - thanks for taking the time to review us, it's appreciated!
Placed the order on 17th March 2026.
Placed the order on 17th March 2026.
The order has not arrived.
The order is not tracked.
constently ringing 01273 719 889 no anser just leave your name and number
The order has arrived.
They are looking into tracking.
Phones still busy
23 maart 2026
Review zonder uitnodiging
Antwoord van Essential Aids
Just looking at your order and it was placed 17 March and delivered by Parcelforce on the morning of the 19th, signed for in your name, with a photo.
Tracking emails go out with all our orders so we'll look into why you didn't receive yours - it was sent from our end.
We'll contact you directly with the details. I'm sorry you haven't been able to get through to customer services by phone - the lines were very busy on Monday.
Update: we understand the item has been found and the situation resolved.
Leg lifter and grabber for arthritic hands
Excellent products that I bought even better than I thought especially the leg lifter
17 maart 2026
Antwoord van Essential Aids
Hi Barbara - we're glad you're impressed! Thanks for leaving a review.
Great wheelchair table …
Bought a table that fastens to wheel chair with strong Velcro straps, its brilliant, had a little discount on it but would happily pay full price as it’s useful and quality not cheap plastic, great for taking my mum out to dinner or coffees as most places have small tables or tables that the wheelchair won’t go underneath👍
21 maart 2026
Antwoord van Essential Aids
That's great to hear, Alex. We're thrilled the table is working out well. Thanks for taking the trouble to leave a review.
Easy to order
Easy to order, delivery was on time. The ramp is brilliant it means my husband can ride his scooter out of the house with ease
17 maart 2026
Antwoord van Essential Aids
We're delighted the ramp fits the bill, Lynn. Please keep us in mind for the future. Thank you for your comments.
Antwoord van Essential Aids
That's good news - many thanks for your feedback!
Ease of ordering the wheelchair i…
Ease of ordering the wheelchair i wanted along with prompt and helpful delivery Also a great price for the product compared to other businesses i checked out. would definately use this company again.
21 maart 2026
Antwoord van Essential Aids
Thanks and that's nice to know, Mr Revell. We look forward to your next order!
Grab rail
First time I've ordered. It was dispatched quickly and arrived a couple of days later. Happy with the grab rail
21 maart 2026
Antwoord van Essential Aids
Thanks Dawn - if you need anything else, you know where we are!
Antwoord van Essential Aids
That's great, Mr Bristowe - many thanks for taking the time to review us!
I was a bit doubtful at first but I was…
I was a bit doubtful at first but I was very impressed with the quality of the Walker that I purchased at such a good price as well. I would highly recommend Essential Aids.
21 maart 2026
Antwoord van Essential Aids
We're delighted you feel able to recommend us, Mr Howlett, we appreciate it!
At last a toilet seat which stays in…
At last a toilet seat which stays in place and is comfortable.
21 maart 2026
Antwoord van Essential Aids
Thanks Julie and we hope to hear from you again.
Antwoord van Essential Aids
Thanks Marilyn! Our customer service team work hard so you're feedback is warmly received.
Website easy to use and very quick…
Website easy to use and very quick delivery of item
21 maart 2026
Antwoord van Essential Aids
Thanks Nick, we're delighted you're happy with everything!
delivery was as advised and earlier…
delivery was as advised and earlier which was great. item ordered was well made and sturdy.
21 maart 2026
Antwoord van Essential Aids
Thanks June, that's nice to read!
Highly recommended
My third time buying from Essential Aids, and as before, an all-round good company to deal with, selling quality mobility and independence aids for a fair price; with a clear, simple ordering process; helpful customer services; and swift, safe delivery of the order. Highly recommended.
21 maart 2026
Review zonder uitnodiging
Antwoord van Essential Aids
That's reassuring to hear and we're thrilled you're a satisfied repeat-customer! Please come again!
Antwoord van Essential Aids
We're pleased you like them, Joanne - thank you!
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