Co-op Estate Planning Reviews 6.324

TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We had been avoiding sorting out our wills and now wish we had done it sooner, Colin made the whole process much less daunting. He was very knowledgeable and explained things simply and clearly which... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gitesh helped us prepare our wills and we couldn't be happier with the service provided. They made the whole process simple, clear, and stress-free, taking the time to answer all our questions and exp... Toon meer

Beoordeeld met 5 van de 5 sterren

Prompt.efficient .friendly service.put ne at ease abd and kept explanation to a level that I understood. At end of session went over our discussions and clarified any changes or additions. I would def... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Anthony P was very helpful and knowledgeable. Although my assets are modest, he spent at least 90 minutes on the phone finding out my wishes and giving some useful information that I wasn’t aware of t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Erfrechtadvocaat

Informatie afkomstig van verschillende externe bronnen

Formerly called Collective Legal Solutions, we are part of the Co-op Group and provide legal, estate and later life planning services, with home visits available nationwide.

Co-op Estate Planning

Geschreven door het bedrijf

Championing a better way of doing business for you and your community
As part of the Co-op Group, the UK’s largest mutual business, we are owned by our millions of members. We believe in working in an ethical and responsible manner based on traditional Co-op values, placing openness, honesty and caring for others at the heart of everything we do.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Excellent service and value for money

This is the second time I have used the Co-op service to make a Will and including setting up a Trust and the process was excellent identifying any difficult issues and always identifying the best solution. The service really is very good value for money.

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking service from a household name

This service was referred to me via my Barclays account. The consultant sort to maximise the future value of my estate, despite comments I made regarding this aspect, and went to overstate the value in order to sell me additional products I do not need. verging on a scam, do not use.

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would definitely recommend

We were very impressed with Co-op Estate Planning. The whole process was much more straightforward than I thought it would be. Many thanks to Hab Rahman, who put us at ease straight away. He was thorough, efficient and very approachable. Thank you!

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor communication

Meeting held during which the advice was clear. Was asked to purchase product during meeting but not given any breakdown of cost. Felt a bit pressured. Decided to pay. After the meeting I did not receive anything from the Co-op. I expected, at least, a receipt of payment. I have tried to chase by email but these have been ignored. I am beginning to wonder if this is a legitimate operation.

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality service

Gitesh helped us prepare our wills and we couldn't be happier with the service provided. They made the whole process simple, clear, and stress-free, taking the time to answer all our questions and explain everything in a way we could easily understand. Gitesh was very professional, friendly, and genuinely caring throughout. Look forward to working with the team again.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Will writing service

I arranged a telephone review with Ian Skelly to plan for my Will. He was very informative and covered lots of points I had not considered in a professional manner. A good experience and I will definitely recommend Co-op to my family an friends. Thank you Ian

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Georgine Greenhalgh was super helpful

Georgine Greenhalgh was super helpful, really reasuring and talked us through the process of setting up our really clearly. We left the meeting with a wonderful feeling of relief that we are in safe hands and a good job done for the future if our families.

19 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Hannah,

Thank you for your kind feedback. We are so pleased to hear that Georgine provided such reassuring and clear guidance. We are glad you feel confident about your family's future and that we could provide a sense of relief. We will share your review with the team.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, knowledgeable and helped guide me through options. excellent and would thoroughly recommend

18 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Gary,

Thank you for your feedback. We are delighted to know our professionalism and guidance were helpful. We appreciate your recommendation!

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

WILL & LPA

Put very much at ease , very relaxed , on what was a serious matter.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Derek,

We are pleased you felt comfortable and relaxed during the process.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Prompt.efficient .friendly service.put…

Prompt.efficient .friendly service.put ne at ease abd and kept explanation to a level that I understood. At end of session went over our discussions and clarified any changes or additions. I would definitely recommend this face to face visit for anyone who wishes to make a will or LPA.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Susan,

Thank you for your comments; we truly appreciate your feedback. We are so pleased to hear that your experience was efficient and friendly, and that our explanations were clear. We are glad you found the face-to-face visit beneficial.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Amrita made everything very easy and…

Amrita made everything very easy and simple throughout
She is very knowledgeable and also super pleasant - would recommend her to anyone

18 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Jane,

Thank you for your comments; we truly appreciate your feedback. We are so pleased to learn that we were able to assist you and that you were satisfied with our service. We will pass on your kind feedback to Amrita and the team.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Stress free experience sorting our wills with Colin

We had been avoiding sorting out our wills and now wish we had done it sooner, Colin made the whole process much less daunting. He was very knowledgeable and explained things simply and clearly which we were both very grateful for. Also appreciated the ability to have a meeting outside of core working hours which suited our needs. Many thanks would recommend Colin to anyone in the same position as us.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Lauren,

We are so pleased to hear that we were able to make the process less daunting for you. We appreciate your kind words about the clear explanations and the flexibility of our meeting times. Thank you for recommending our service.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Will and Power of attorney explained and actioned very well.

My telephone meeting with your representative went very smoothly. All aspects of organizing my Will and my Power of Attorney were handled thoroughly and politely. I was guided through the minefield of options with thoroughness and at my own pace. Thank you.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Greg,

Thank you for your kind feedback. We are pleased to hear that your meeting went smoothly and that we could thoroughly guide you through your Will and Power of Attorney options at your pace.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Trust wills

Chloe was very patient and helpful when dealing with our wills.
I was very impressed with the service provided.

17 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Thank you for your feedback. We are so pleased to hear that we could assist you and that you were satisfied with the service provided by Chloe.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Great Service from Colin

Colin was very knowledgeable and put me at ease during our meeting. He dealt with my questions with such professionalism. Thank you

18 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Patricia,

Thank you for your comments. We are so pleased to hear Colin put you at ease and handled your questions professionally. We appreciate your feedback.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Professional & Responsive

Amrita Bhamra was extremely polite and went through all the information I required. I felt Amrita was both professional and gave me a sense of trustworthiness. She was also quick to respond with any questions I had after the initial consultation.

17 juni 2026
Review zonder uitnodiging
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Antwoord van Co-op Estate Planning

Dear Liz,

Thank you for your wonderful feedback. We are so pleased to hear that Amrita was professional and trustworthy, and responded quickly to your questions.

Kind regards,
Rachel (Customer Services)

Beoordeeld met 5 van de 5 sterren

Andrew Ford was exceptionally helpful…

Andrew Ford was exceptionally helpful throughout the entire process. He spent over two and a half hours on a call with us, patiently listening to and answering all of our questions.

18 juni 2026
Review zonder uitnodiging
Logo Co-op Estate Planning

Antwoord van Co-op Estate Planning

Dear GB,

Thank you for your comments; we truly value your feedback. We are so pleased to hear that Andrew was helpful and patiently addressed all your questions.

Kind regards,
Rachel (Customer Services)

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