eTransfers Reviews 

Great service. Round trip from Cancun to Tulum we got back and fourth very quick. Drivers were professional and very kind.

Great price, private transfer from Playa del Carmen to Cancun airport. Made initial reservation online in Mexico via email. Received prompt response confirmation with suggested time. Emailed back and asked to change pick up time. Never received communication back if new time was accepted. But showed up at new time. Only wish communication would have been a little clearer. But flexible and friendly.

Very clean and respectful. Very nice driver and top of the line transportation! Thank you!

Best transfer company I've used. Super professional, clean car, great price.

Muy amables, puntuales y se ponen en contacto contigo por WhatsApp. Las camionetas muy limpias, solo el último chófer que nos toco como que no estaba de humor, pero en general todo excelente.

I paid for private transportation. When I got to them, I was told I was 9th in line and the wait was 45 minutes. I got food. I came back and the travelers made their own line and I became 7th. I was behind people who were waiting for only an hour when I had to wait 2. After I waited for two hours and it never came...apparently they ran out of cars. Everyone was upset. There were two groups formed of the people waiting, one of men and one of women. After the staff spoke to the driver they told us all to pack in the car together. Some of the girls refused because of Covid and they were told it was on them. We all booked our own transport and ended up being put together in a van, I the only woman.

First, when you want to go out after having your suitcase, walk straight ignoring all those bandits who want to sell you shared time since you managed to get out of your first battle, the second is to find a representative of etransfers since you managed to find him BECAUSE HE IS NOT WITH YOU WAITING, waiting at least 15 minutes for the transportation which is not identified nor the driver either. Since you are on the way to your destination, pray to God to arrive safely, they drive 120 km. Luck!

Friendly and no surprises. Waiting when we arrived

Excelente todo el servicio

Had to a wait a little while at the airport.

Al llegar no había unidades, y tuvimos que esperar 30 minutos, el encargado dijo que era normal porque depende de la demanda. Entonces no veo ventaja en reservar y pagar por adelantado un viaje. Si no hubiera pagado con eTransfers tendría la opción de tomar un taxi de otra compañía, pero no existen reembolsos.

Bueno, bonito y barato!

I was More than Satisfied! Driver was waiting
For Both pick up and return to our resort.
Felt very safe for me and my family.
THANKS

Really good at a good price, when i landed in cancun i already had a text from them that they were waiting for me, on our way to the hotel the driver was telling stories about cancun like a mini tour 😅 A +++ will use this service again.

if you don't have enough units you shoul not provide the service with a reservation.. what is the objet of a reservatión if you can't provide the serivice at the right time ... i waited more tha 1.5 half hour and g¡have to ask for a reimbirsment

Had to wait 30 minutes for van and they loaded people ahead of us that arrived after we did.

This is my second review of our family trip to Cancun. The first was for the shuttle from our Cancun hotel (JW Marriott) to Playa Del Carmen. This review is for the second shuttle we booked from Playa Del Carmen to Cancun Intl Airport. Very happy with their service.

As always, easy to find, on time, courteous help as well as wonderful driver. Driver offered water or coke products, wore his mask and was great to chat with on the way.
If you are reading this, don’t hesitate to book with these guys. Perfect. (And affordable)
Makes me WANT to over tip, and I do!

Upon arrival they were delayed about 90 minutes. Pickup from the hotel to the airport was flawless. Good communication.