AVOID!
I would strongly advise to avoid this machine! You have to use their ink, which is fine, but inks take weeks to dispatch, despite their website claiming 1-3 days, and occasionally they just don't turn up at all! And when they do go missing in the post, instead of apologising and issuing a new one like a normal retailer would, they tell you to contact their insurer and go through a whole claims process where "the insurance company will review and process your claim according to the policy terms"! No thanks, this is their job!
It also takes over a day to get a reply every time you email them, so don't expect anything done in a hurry.
Ink cannot be purchased elsewhere, and the machine is useless without their ink, and useless once the ink goes past its expiry date.
It's clear EufyMake don't have the supply chain or customer service infrastructure to operate at the scale they're trying to.
If you buy this machine to use for a small business, expect to have it sat there unusable while you miss deadlines and spend your time arguing with EufyMake to get the ink that you've paid for. It's not worth losing clients over!
I was always told not to judge a company on their mistakes, rather how they deal with them, and EufyMake is currently doing everything to avoid responsibility.