Eurocell plc - Beckenham Reviews 25

Our sales chap Robin Iles was so lovely from beginning to end! Took time to take us through all the steps bit by bit, making it easy to understand and never made us feel like anything was trouble! Even when we text late asking Qs he responded and was clear and concise with what to expect and what would happen! Would recommend!

Very helpful people at the Beckenham branch.

Fantastic service from start to finish. Robin Iles has been very knowledgeable and helpful throughout the whole process. He has gone above and beyond throughout and I couldn't find fault with anything.
The installation team Ruben and Tommy were efficient and hardworking. I would certainly recommend!

Excellent products available as order and a very helpful staff member at the Beckenham store - thank you.

Website was easy to traverse, ordering was easy & items were delivered fairly promptly.

Alan is amazing! Highly recommend!!

Useful products at good prices. Good service. And, very local

great and fast

Easily the best service I’ve experienced at any Eurocell branch in London.
The team at Eurocell Beckingham go above and beyond—nothing is too much trouble. Whether it’s sorting out last-minute materials, offering advice, or just providing great customer service, these guys bend over backwards to help. Friendly, knowledgeable, and genuinely committed to making your life easier. Wouldn’t go anywhere else!

Absolutely excellent customer service . Swapped an item without fuss. Free delivery . Thankyou to Alan and the team .
Would 100% recommend.

I phoned to see if the product I wanted was in stock and was greeted by Alan who was very helpful, friendly and cheery. I visited your store later that day to purchase the item I enquired about. Both Alan and John from your sales team were very helpful and friendly, nothing was too much trouble and based on the service I received would definitely buy from Eurocell again

John at Eurocell is very knowledgeable, he knew exactly what I needed. Helped me out massively with the products required. I would definitely recommend fascia board, guttering, and any other plastics from Eurocell.

I think Eurocell is very good because .Friendly helpful and knowledgeable staff.Plus very reasonable prices for good quality products.

It was the first time using Eurocell and I personally found all the staff members very helpful and friendly as well as knowledgeable

One staff member Stephen was very helpful and professional and as well as being so helpful and kind
I wish all other companies could be as helpful as Eurocell staff

Waited over 5 weeks for fence panels to be delivered from the Beckenham branch. After 4 delivery date promises that were not honoured I cancelled my order. I have never experienced anything like it! I would have given them a zero star rating if that was an option.

Ordered online, went to store to collect as showed in stock & they could find the order & didn’t have the product in stock. Went to store on 2 further occasions after speaking to someone in store still not in stock although told the items were. Contacted customer services twice, second time was requesting a refund. Would have given zero stars if that had been an option. Very disappointed.

Ordered some materials almost 2 weeks ago and still waiting for the delivery.
Some of the customer services guys extremely rude and liars.

Fantastic service and very helpful