Eurocell plc - Gloucester Reviews 45

Very good service even though I made a mistake on the length of boards they refunded my money and sent correct size can’t fault that

I walked into the Gloucester branch and WOW — the refit looks absolutely stunning. The whole place feels fresh, modern, and really well thought out.

What makes it even better is the team. As always, you’re greeted with a smile, and nothing is ever too much trouble. They’re always willing to go that extra mile to help, which makes a real difference.

Excellent service as always, boys — keep it up!

Web site easy to use, good response time, delivery on time.

If Gloucester were my business, I’d be incredibly proud of the team. Paul, the branch manager, leads by example — his enthusiasm, product knowledge, and genuine commitment to customer service shine through in every interaction.

Nothing ever feels like too much trouble for Paul and his team. They’re always professional, helpful, and go the extra mile to make sure everything runs smoothly. It’s clear they take real pride in what they do, and that makes all the difference.

Eurocell Gloucester is a branch that sets the bar for how customer service in this industry should be. Friendly, reliable, and an absolute pleasure to deal with.

Great customer service at the Gloucester branch. Delivery next day and driver very helpful. Will certainly use again and would recommend to anyone planning a cladding project.

The collection ordering process was fine. Checked stock and processed swiftly. Only 4 stars because of the amount of paperwork generated! I had an email copy of my order plus 2 A4 paper copies on collection, and the branch had 3 paper copies!! Why so many in this day and age ???

No Hassle. Always great service and very efficient

Great company to work with. Top service from order to delivery.

Purchase went smoothly quick delivery good price

Really good experience great staff

Faultless... Received a courtesy phone call within 5 minutes of placing my web order and the items were delivered the following day.

Good work Gloucester branch

This depot always go above and beyond, Paul and his team are fantastic and have never let our company down.
We are always kept update and made aware of any changes to delivery dates etc

Very helpful and polite staff.

Matt from Gloucester branch deserves recognition for his outstanding service! Always helpful and polite and gets products delivered promptly when needed at short notice!

Good product well packed and delivered on time

Gloucester branches' customer service is always top notch. Paul, Matt and the team are always so helpful and accommodating. Our prices are very competitive and if we can't make it to Gloucester and the team are further afield - it is always handy to know they can pop in to whatever local branch they can and achieve the same prices. Very happy overall.

Ordering was easy and the goods were delivered early on the arranged day.

Called in for some advice, the staff where amazing, talked through everything with me, and did not pressure me to buy. I left them a quote, they said they would get back to me with in 24hrs, and they did.
A company that does what it says, and staff that go that extra mile
FIRST CLASS SERVICE HIGHLY RECOMMEND

Very helpful service and deliverd quickly

Awful company. Received a faulty batch of cladding and have now been chasing for a year and a half to reach a settlement. Will never use again. Really do not recommend