Rude! Cold calling trying yo sell me windows and when I mention i live in a new build they put the phone down. Dont know where youve got my number from but if I wanted new windows I would contact a co... Toon meer
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Have previously used Euroseal on our home to replace windows, doors, guttering & fascias. We also had French doors installed in dining room. Our bay window in the living room was leaking so Eurosea... Toon meer
Bedrijf heeft geantwoord
Service was great. Fitters arrived at time specified. Fitters removed old door and fitted new door skilfully. Tided up after themselves. Gave us clear demonstration on how door keys worked. Very... Toon meer
Five pane front bay/kitchen windows replaced, marvellous job. The fitters were great, worked throughout, polite and tidied up afterwards, very pleased with the results.
Bedrijfsgegevens
Geschreven door het bedrijf
Euroseal is a kind approaching and professional window company that supply's services such as, replacement windows, doors, fascia's, conservatory's and more. We provide affordable quotes to all customer requests and aim to improve and expand our company to achieve great customer satisfaction.
Contactgegevens
47-53 Trinity Street, ST1 5LQ, Stoke-on-Trent, Verenigd Koninkrijk
- 01782 211100
- info@eurosealwindows.co.uk
- eurosealwindows.co.uk
4,5
Uitstekend
3K reviews
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Great experience from start to finish
Great experience from start to finish. The man who came round initially to go through what I wanted was brilliant, did me a great price, I only had to wait a couple of weeks for installation, again the lads came out it was done really quick to a high standard and everything was cleaned up after. Would highly recommend
20 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hi there hayley, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
I would strongly advise anyone to avoid…
I would strongly advise anyone to avoid this company.
My 78-year-old mother, who lives alone, was approached at her doorstep by a Euroseal salesperson. During the visit they asked whether she had Power of Attorney, then used what I believe were high-pressure sales tactics to secure an agreement for work.
The job was to replace the plywood deck and install an EPDM rubber roof on a small shed roof of around 3m². She was initially quoted around £5,679 before the salesperson made a phone call to their "manager" and suddenly offered a "special deal" of £3,726, claiming it was only available if she agreed there and then. She was also asked to pay a deposit immediately. I wish there was an upload box to post their vague price and contract.
In my opinion, this is an excessive price for the work involved, and the pressure to make an immediate decision is particularly concerning when dealing with an elderly person living on their own.
The paperwork was then sent by email as a PDF, despite my mother having no idea how to open or read PDF documents. As a result, the family only became aware of what had happened after the cancellation period had passed.
The work was started but was not completed in a single visit ( 3 hours), and the installers had to return to finish it. Despite the job not yet being fully completed or checked to ensure we were satisfied with the standard of the work, they stood at my mother's door requesting payment of the remaining balance, leaving only £200 outstanding. We have concerns about the quality of the work and believe customers should have the opportunity to inspect a completed job before being placed under pressure to make full payment.
I believe companies have a responsibility to treat older and potentially vulnerable customers fairly, and this experience fell well short of that standard. I will be reporting my concerns to Trading Standards so they can consider whether further investigation is appropriate.
If you have elderly relatives, please check in with them regularly, especially if they receive unexpected callers at the door. In my view, vulnerable people are particularly at risk from this type of selling approach.
16 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Dear Lynne,
My apologies that you feel this way, for clarity please let me explain how we work as a company.
We will not attend any customer properties until we have discussed the appointment over the phone, during this call, we will ask the customer if they would still like us to attend, what time is convenient for them, and also explain what we will be doing whilst we're in attendance at there property.
During this phone call if the customer is of a elderly nature, or if they don't have a partner we will ask is there any friend or family they would like to be there with them whilst we visit. If at any point we feel that the customer could be vulnerable, we explain that we can not proceed any further until we speak to a member of there family, and all contact is cancelled until this happens. Asking your mother if there is a power of attorney shows you that we follow the guidelines with regard to any vulnerable person, we ask this not to be rude or nosy, our aim is to protect the customer first and the company second.
Once we have clarified this information and explained ourselves if the customer would still like us to attend we we will then visit and discuss what the customer needs and how we could possibly help. At no point do we pressure any customer, the pressure is on us, to make sure we offer the best service and price.
With regards to your mother's order, apart from our company brochures, all our contracts and surveys are now done electronically, we do this one to lower our costs and two to help the environment, our representatives go through each contract with the customer, before a copy is emailed to them, we do ask if they need any help opening any of the emails. We also leave a full colour brochure, with phone numbers to contact us whenever necessary.
Also please be aware its not just a piece of rubber we replace, we remove the old existing roof, replace all wooden beam, renew all OSB boards, fit a firestone rubber roof which is a market leader for rubber roofs and then we fit fascia soffit and gutter where needed to finish. We also give a full 10 year warranty on all parts and labour and 25 year warranty on the firestone rubber, as we have outlived our warranties twice, we are very confident in the warranties we give, and your mother can be very confident, that if anything goes wrong, we will still be in business to fix it.
And finally when the job was 99% complete we explained to your mother that we were unfortunately missing one piece of gutter to finish the job, and would she be happy to pay us some of the balance and the rest when we installed the missing gutter, (which was booked in when we realised the gutter was missing, and is for tomorrow, 22/07/26 will only take about 30 minutes to fit and is 3 business days after initial installation, if there would have a severe weather warning for rain, it would have been done sooner.)
If your mother would had wanted to pay the full amount when the gutter was installed then we would have taken the full balance then. Most companies work this way, There was no demand for payment. Your mother and our installers agreed on the figure paid, and was extremely happy with the work we had completed
At no point did your mother raise any issues with any part of this contract, there are freephone and office numbers on the brochures that are left with every customer. At any point she could have contacted us, and we would have cancelled the order immediately.
Our surveyor also visited seven days after the order date and at no point did your mother mention that she felt pressured or intimidated or even unhappy with the order placed, as anyone who seems unhappy with there contract, we will place that order on hold until we speak to them.
I hope this clears any questions or misgivings you have, if you do want to discuss anything else please contact me at
allenbrookes@eurosealwindows.co.uk
or 01782 211100
Kind regards
Allen Brookes
Fantastic fitting really fast and…
Fantastic fitting really fast and removed all rubbish it looks great. The fitters were friendly as well 👍
17 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Ryan, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
The fitters did a really good job…
The fitters did a really good job everything was finished off to a very good standard and they cleared up very well and the work area's were left very clean and tidy.
17 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hi there Paul, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
So pleased with my windows & doors
So pleased with my windows & doors, they look top notch, and fantastic quality, adding kerb appeal.
The fitter was lovely, and has done a fab job, thank you guys
13 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hi there Beverley, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
Professional, thorough, and customer-focused!
Had a large bay window fitted in roughly 1.5hrs and everything was as smooth as needed. Fitters arrived on schedule, had their own equipment to keep nearby furniture away from work debris, and left everything just as it was before the work. Plenty of contact was made before and after the job as well to make sure there was no trouble with the work.
Definitely worth the price and genuinely would recommend!
17 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Sandeep, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Arrived on time
Arrived on time. Both were lovely guys and worked very quick but efficient. Cannot fault them and definitely highly recommend. We will be returning customers when our next windows or doors need replacement!
17 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hi there Mrs Bestwick, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
New back door
The 2 lads were here ontime. They were quick and efficient when fitting my new back door. No mess was left. The instructions on how my new door works were clear and to the point. Overall a very positive experience. Would recommend Euroseal for any new doors and windows.
17 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Lorrein, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Windows
The lads who came to fit the windows were great they grafted and left my house really clean tidy. I've been impressed by euroseal throughout the whole process
14 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Peter, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Excellent
My overall experience with Euroseal was been brilliant, everyone I have dealt with has been friendly and honestly. The fitter Wayne completed the work to an exceptional standard and left the areas where he worked, clean and tidy.
I am so happy with the service provided, I have chosen to go ahead with having another window and door replaced.
15 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Julie, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Service quality staff all excellent
16 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Jean, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Great job
Great job, staff were very helpful, would recommend to others
14 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Mathew, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Antwoord van Euroseal Windows Ltd
Hello G Williams, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Second job by Euroseal 👍🏻👍🏻👍🏻
Second job by Euroseal...qucik, clean, great finish!
7 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Lee, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Positive experience
When 1st quoted all information was provided and mock ups gave us a great understanding of what we could choose to suit our house. Fitting was completed earlier in the day than previously advised but communication was given 24hrs in advance and worked out better in the long run. Fitters were polite, friendly and cleaned everything to a great standard. I would highly recommend
8 juli 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Becca, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Great service
Great service, fitters were very polite and professional!
9 juli 2026
Review zonder uitnodiging
From sales rep to fitters
From sales rep to fitters. The service was second to none . I'd highly recommend this company. Ty euroseal for a stressless job from start to finish.
7 juli 2026
Review zonder uitnodiging
Friendly Professional staff that…
Friendly Professional staff that arrived on time and got the job done quickly and efficiently. Could not ask for better service. They fitted fascias soffits and gutters and down pipes and removed all of the old fittings and swept the floors
6 juli 2026
Review zonder uitnodiging
Ero seal were friendly professional…
Ero seal were friendly professional team .they left no mess and took my old garage door And side door away.
Thankyou
6 juli 2026
Review zonder uitnodiging
We had new windows and an inside door they are excellent quality
The fitters were on time and were very friendly but professional as a woman on my own in the house l felt fine. They covered all areas affected and cleaned as they went along l would definately recommend this company to family and friends
29 juni 2026
Review zonder uitnodiging
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