Rude! Cold calling trying yo sell me windows and when I mention i live in a new build they put the phone down. Dont know where youve got my number from but if I wanted new windows I would contact a co... Toon meer
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Have previously used Euroseal on our home to replace windows, doors, guttering & fascias. We also had French doors installed in dining room. Our bay window in the living room was leaking so Eurosea... Toon meer
Bedrijf heeft geantwoord
Service was great. Fitters arrived at time specified. Fitters removed old door and fitted new door skilfully. Tided up after themselves. Gave us clear demonstration on how door keys worked. Very... Toon meer
Five pane front bay/kitchen windows replaced, marvellous job. The fitters were great, worked throughout, polite and tidied up afterwards, very pleased with the results.
Bedrijfsgegevens
Geschreven door het bedrijf
Euroseal is a kind approaching and professional window company that supply's services such as, replacement windows, doors, fascia's, conservatory's and more. We provide affordable quotes to all customer requests and aim to improve and expand our company to achieve great customer satisfaction.
Contactgegevens
47-53 Trinity Street, ST1 5LQ, Stoke-on-Trent, Verenigd Koninkrijk
- 01782 211100
- info@eurosealwindows.co.uk
- eurosealwindows.co.uk
4,5
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 64% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Great experience with this company
Great experience with this company. The guys they sent out to fit the windows were lovely and extremely helpful.
Highly recommend
4 juni 2026
Review zonder uitnodiging
Turned up as they said
Turned up as they said, door was fitted in only a short time and left clean and tidy
4 juni 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Sean, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Would definitely use this company again
Would definitely use this company again
2 juni 2026
Review zonder uitnodiging
The 2 gents worked all the time they…
The 2 gents worked all the time they were here and they cleaned up after themselves, no mess left only dust to clean up, very pleased with their work
3 juni 2026
Review zonder uitnodiging
Service was great quality spot on staff…
Service was great quality spot on staff great cound not find any faults made up with my new front door looks amazing👍
4 juni 2026
Review zonder uitnodiging
Great job
The guys were here bright and early. They got on with the job and finished quicker than I thought they would. They did a great job, I'm really pleased with the outcome. I would highly recommend them.
2 juni 2026
Review zonder uitnodiging
Quick job done.
The lads came within the time given, were efficient, worked as quiet as possible (except for the drilling) and completed the installation of my back door quickly. They swept up, and mopped when they had finished. Then I was shown how to use the keys (different from my usual ones) and was given 3 of them for my use.
Thank you.
4 juni 2026
Review zonder uitnodiging
Scheduling and communication issues
Salesman and fitters were all fine and didn't have any issues.
As are the windows themselves, no problems there.
Problem I had was with the scheduled installation date.
The original date as stated on the contract was scheduled for the 27/5. However no one turned up, and after calling Euroseal I discovered that it had actually been booked in for the day after, 28/5. I had no communication in regards to this mix up and had already taken time off work to be at home. So I had to quickly get the next day off at extremely short notice to be there when they arrived.
However, the next day after waiting around I received a call from the fitters saying they wouldn't be able to make it in time to fit the windows and would need to reschedule again for the following week. So once again I had to rearrange my own schedule at short notice so I could be at home, wasting two of my own personal days off.
This was first time using this company and it didn't leave a very good first impression.
27 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello, Thank you for taking the time to leave us a review, we appreciate your feedback and it is nice to hear that you are very pleased with your completed installation. We apologies with regard to the changes of installation times and dates, on occasion sometimes installations have to be moved and rearranged, apologies if this occurred during your job. We have ensured that the feedback you have provided has been noted so that we can use it to improve our service in the future.
Thanks again
Euroseal Windows
Work men were professional and tidy…
Work men were professional and tidy happy with the completed job
1 juni 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hi there, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this review it really means a lot to us.
Thank you once again
Euroseal windows
Good Quality Product and Installation
The quality and workmanship of their installations is exceptional and they leave things clean and tidy afterwards.
29 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hi there Andrew, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
Euroseal did a great job
Company keep us informed about date they were coming to do the work. The team who came out were brilliant very efficient and quick no mess left. The finished job was excellent. The team were very polite. We are very happy with the work done i would definitely recommend Euroseal. Good job 👏
29 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hi there James, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
Transparent review of the sales process and high-pressure tactics
I agreed to a quote after a door-to-door representative mentioned a scrappage scheme, a 12-month price guarantee, and ongoing work in the local area—though I personally haven't observed any recent window installations nearby.
An appointment was scheduled, and the representative arrived on Saturday afternoon as agreed. The process began with a 40-minute product demonstration before the measurements for our three windows and a door were taken.
When it came to the pricing structure, the experience became uncomfortable due to the sales tactics used:
The Pricing: A significant amount of time was spent calculating figures. We were quoted for a composite door rather than standard uPVC, with the representative stating there was only a £200 difference.
The Conditional Discount: The initial quote for the four items was £12,000. This was reduced to £9,000, but this lower price was strictly conditional on me signing a contract that same day. This completely contradicted the 12-month price validity mentioned at the door.
The Pressure Tactics: When I declined to sign immediately, the salesperson placed his manager on loudspeaker. I was told that if I didn't agree to the deal there and then, installation teams would be left without work.
I found this method of selling highly stressful and manipulative. A home improvement quote should rely on the quality of the product and fair pricing, not on putting customers on the spot or using guilt tactics to secure an immediate signature.
30 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Dear Lynn Kennedy,
I'm sorry you feel this way about your experience with Euroseal, please let me explain why we do offer the installation discount.
As a company yes we do offer a free 12 month quotation, and yes we do also offer better prices at certain times. For clarity the reason we offer these prices is normally when we have installation dates free, so at these times we will offer a good discount to fill the fitting dates, because if the fitters aren’t working we still pay them, as it would be Euroseal’s issue they have no work that day not there’s, now as you can imagine no company want’s to pay there teams for sitting at home and doing nothing, and that’s why we offer these discounts.
I am a little confused though as normally these discounts are only offered to our existing customers, as they have had work done by us before, and we like to show our appreciation, so please don't take offence but I'm not sure why it was actually mentioned.
Out of the 12 month quotes we do give, we do normally get around 70% of them returning to us within the 12 month period to get there work done. As they can appreciate that as a company we've been trading for 25 years have over 60,000 happy customers and offer a fantastic product with Insurance backed guarantees. So please consider us in the future for any work.
If you require any more help, please contact me at
allenbrookes@eurosealwindows.co.uk
Kind Regards
Allen Brookes
I've used this company a few times…
I've used this company a few times now,and can honestly say there work ethic is excellent,they are professional and come and do the job when they say they will,the quality of the window frames and glass are really good.
29 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Smooth process from beginning to end.
27 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hi there Emma, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
I would recommend EuroSeal windows Ltd …
I would recommend EuroSeal windows Ltd to anyone, they are professional without being pushy!
Their sales person Sarah was chatty friendly without overstepping her professional boundaries. Worked hard to do the best for my needs.
The door fitters were very efficient and no mess . My old door was used towards the price as it could be used for recycling.
Thankyou all so much and looking forward to having my new French doors fitted too.
Excellent quality!
27 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Sally, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
My experience with Euroseal
My experience with Euroseal
Was almost perfect a little hiccup at the beginning but everything improved going forward. So far I have a a new front door and have agreed to having my windows done next. All round the service was excellent.
13 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Louise, Thank you for your review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Gorgeous door.Fitted by 2 great…
Gorgeous door.Fitted by 2 great lads,who left it all nice and clean,and took all the rubbish with them. Would definitely recommend this firm.
19 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Janice, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Don’t be fooled by the back & forth phone conversations.
Do not trust them from sales to management they’re crooked, phone calls back & forth are bull convincing you they’re getting you the best deal! The buy now pay in a year isn’t worth anything as they be on to you demanding money as soon as there fitted. Keep away. Guys who did the work were good but told me they could’ve done the at two thirds the price!
8 oktober 2025
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Update,
As Mr Grundy, never responded to Trustpilots request for more information, to make sure this review is genuine, then we deem this a Fake review.
Dear Mr Grundy,
I can only assume this is a fake review and this is why,
Firstly I completely disagree with your statements in your review, we are proud to say we have been trading for nearly 25 years and only a select few windows companies have achieved this, how would we have achieved that if we were crooks, the buy now pay later is exactly what it says, you have up to 12 months after installation to pay the balance, the decision of when to pay is in your hands nobody else's. The finance company will never contact you asking for payment, we are approved by the FCA for using finance and there is no way categorically for them to ring you, the only time they would ring you if you had missed a payment, which on buy now pay later isn't due for 12 months after install, so your statement regarding us demanding money immediately is clearly a untruth, if you actually did have any work done by us, it states on every email how it works.
At no point would any of our installers say that they can do the work at a two thirds of the price, so what price did they give you I'd like to enquire, and why would they say this? as they know we fit a tried and tested product which is still installed and working in customers properties after 24 years.
And finally if I read your review correctly, you are saying all of the statements above and yet you used us to fit the windows, why would you use us to do your work if you thought we were crooks, it doesn't make sense.
Regards
Allen Brookes
The new black windows give the a new look.
I recently reviewed euroseal windows and gave them a 1 star not because of the overall job just couple of things that was unfinished and the hiring of scaffolding that was never used. But having spoken to Allen Brookes at the company he resolved those issues by reimbursing the cost scaffolding which I'm thankful for. As I said the overall job was great and the windows look amazing.
20 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Update 26/05/26
After speaking to Mr Burrell, we will be issuing a cheque for the cost of the scaffold, and apologies this hasn't been rectified earlier.
Kind regards
Allen Brookes
Dear Mr Burrell.
First let me apologise that you haven't received the service that we normally deliver, please email me your details and I can guarantee, that I will sort the issues out, and also arrange for the £700 rebate from your job.
Apologies
please email me at
allenbrookes@eurosealwindows.co.uk
Fascia and guttering
Very friendly and got the job done quickly. They were done by 3:30 in the afternoon!
19 mei 2026
Review zonder uitnodiging
Antwoord van Euroseal Windows Ltd
Hello Anna, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
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