Evo Cycles Reviews 1.334

Friendly and helpful bike techs, convenient opening hours.

These guys are just legends.
Helped me with a quick urgent repair.

Very quick sales transaction, automatic loading of order against my email address so that when & if I signed in (created account) I could view & track the orders. No unnecessary advertising emails in lieu of actual delivery of product. Also staff in local store up front about what stock they had, what was best to get on line. Happy. Came back for a second specialist product on a very good special (see what I did there?) just prior to Easter. Both times I ordered in evening, items delivered in morning after 1 working day.

Staff were wonderful helping me with a damaged front fork/suspension. They diagnosed and fixed it in super fast time knowing I wanted to have it sooner rather than later. Super friendly and the terrific mechanic kept the cost down for me also. Great shop to deal with, I'll be back :-)

Really easy to deal with - initially online then helpful not pushy once in the buying process.

I had a child rear seat installed a few years back and evo cycles helped me find the right one for my child which needed to hold approximately 30-35kg. It has been a fantastic seat and recently the boys removed it. Time for a new chapter. They have serviced and fixed my bike many times over the years and I have always found the service really good. Thank you to the team.

Bought on line unbeatable price. Fast delivery. Two thumps up for that!!!

Great service and only too happy to help and spend time on my questions. Very professional and our bikes are riding so much better. Well done team.

A very seamless transaction and speedy delivery of my bikes.

would give a zero star review been to a few diffrent evo shops and every one has resulted is a problem buying bikes or parts first full suspension mountain bike i got off them came with a loose shock bolt out of the shop later on they replaced the chain without asking when getting a service done then a took it out for a ride strait away and relized they bent the derailiar when changing the chain somehow and made me pay for a new one later on got a dj bike from them came with countless loose bolts and a loose chain and didn't want to take responsibility( grip slid off while riding for the first time) most recent experience was i got some pedals off them the bearings froze causing the pedal to fall apart still well within warranty took it to the evo i got them from and they said that they wont replace them at the time because of some scratches due to unclipping and said if i want them to be sent off to Shimano then i have to send a email with photos of receipt and broken pedal as they didn't want to take the time to check them even though i had recite on me so i had to take to a different bike shop and they called shimano and got the problem solved strait away

If there’s a zero star option I would take it immediately. Got my bike serviced for flat tyre and the guy at the counter who looked like the manger told my mum that the chain also needed replacing so we did. After getting the bike back the chain would fall off immediately after biking and I thought it was problems with the gears. After just 2 days the chain fell of and the hanger (holding the chain) broke. I went back and told the guy about the new chain but he dismissed it as faulty gears and the bike being “too old”. After getting the bike back I tested it and when I changed the gears the whole chain feel off again. A different service person watched what happened and told the manager that it was their fault for replacing the chain and that if they replaced the chain they should have replaced the whole thing. The manger immediately was in a bad mood and even after me explaining what had happened he was still skeptic on like me scamming him. Paid over $300 for repairing and got garbage from it. HORRIBLE CUSTOMER SERVICE, it was like taking to a brick wall.

Really fast turnaround and great communication.

Easy to order and collect and the price was excellent too

I bought an E voucher as a gift and compliments on a great website that’s easy to negotiate!!

Excellent service at hamilton rototuna store.great staff.

Excellent communication, prices and delivery times

Took my bike in to replace a flat tyre. They saw me immediately and fixed it within about 20 minutes. Friendly staff. Good price

Evo in Penrose was excellent to deal with. Personal and trustworthy customer service 10/10.

Great experience buying bikes and accessories at Evo Wellington! Brilliant customer service - friendly, knowledgeable and helpful. Michael helped us to fit a bike rack to our van to make sure it did the job, which we really appreciated. Highly recommend if you're looking for a new bike, parts or advice!

Had such a awesome experience at evo cycles palmerston north today. The guy was amazing, he managed to fix my sons bike, would definitely recommend 😊