First time I’ve used “Evolution Golf” Ordered Electric Trolley at 3. 45pm delivered at 10.30 am the following morning!. It was by far the best price I could find, good communication, great service. W... Toon meer
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Lees wat reviewers zeggen
Bought a motocaddy trolley from EV last summer. Unfortunately the lithium battery died after only 9 months. Really helpful after sales service from Brad. Replacement battery was promised with warning... Toon meer
Just bought a brand new Motocaddy QB2 and some accessories. The 'Score card' accessory had been opened (box was crushed) and the Qb2 has wear marks on the wheels so has been used (and I assume, r... Toon meer
Was a bit hesitant at first since the Motocaddy M5 was on back order, but this was easily the best price online so I went for it. So glad I did! The trolley arrived in just 10 days, and the delivery a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Evolution Golf is one of the most trusted golf retailers in England. At Evolution Golf we are dedicated to give you the best experience you ever had whether that is in store or online, making your shopping experience feel easy! We offer the latest and best golf brands on the market at some of the lowest prices possible!
Contactgegevens
Unit 3 Parvaneh Park, Embankment Way, BH24 1WL, Ringwood, Verenigd Koninkrijk
- 03301227089
- online@evolutiongolf.co.uk
- evolutiongolf.co.uk
4,8
Uitstekend
618 reviews
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Great service
Once order was placed, delivery was extremely prompt. Arrived next day as promised.
3 juni 2025
Great :) as described if not better :)
2 juni 2025
Very quick to dispatch and receive what…
Very quick to dispatch and receive what I bought. On the whole a very good experience
2 juni 2025
I really wanted to leave a positive…
I really wanted to leave a positive review, but unfortunately I cannot.
I ordered two Ping clubs from Evolution, the product itself was absolutely fine, but the service was disappointing. Communication was poor throughout. I had to chase for updates every time; nothing was proactively shared with me. I understand delays can happen and some things are beyond their control, but communication is not one of them.
Eventually, Alex stepped in and took control of the situation, which was a welcome change. He offered some options and, as a goodwill gesture, promised to include a sleeve of balls with my order. The clubs eventually arrived, over a month later, but the promised balls were missing.
I followed up three times, but have since been ignored.
This has left a sour taste. I will put it down to experience, but I felt it was only fair to share my honest account. This review could have been a lot better.
5 juni 2025
Review zonder uitnodiging
Antwoord van Evolution Golf
Thank you for taking the time to share your experience. We're truly sorry to hear that your order and communication with us fell short of expectations. This is not the level of service we aim to provide, and we understand your frustration—especially after being promised a goodwill gesture that never arrived.
We appreciate your acknowledgment of Alex's efforts, but we clearly missed the mark in following through and keeping you informed. That’s something we take seriously, and your feedback is being shared directly with the team to help us improve.
Please accept our sincere apologies for the inconvenience caused. If you're open to it, we’d still like the opportunity to make things right—someone from our team will contact you directly, and we’ll ensure the missing sleeve of balls is sent out to you.
Thank you again for your honest review, and we hope we can earn back your trust in the future.
I ordered a PING Bunkr wedge from this…
I ordered a PING Bunkr wedge from this company over 8 days ago. Still not arrived!
Worst delivery time for any golf goods company that I have ever had. Sadly disappointed. That’s a good business model, take the customers’ cash get interest on their money payment and the customer has not received the goods? I could have driven to Bournemouth and back to Scotland and have the order quicker than this. Sadly I was not kept up to speed by email or text. I had to follow things up by telephoning several times. Would dearly like an amicable resolution. DPD are being blamed for the delay wrongly by Evolution Golf , it was Evolution Golf’s fault, I receive goods from DPD regularly always given details of delivery date and time. And always delivered in the time period stated.Ordered on 7th May 2025, and delivered on 16/5/25 am !
I was told by one of the Evolution Golf staff on the phone that the club was a preorder and there had been a delay but that was yesterday Thursday 15th of May. Come on guys Jackanory! Are we to look through the round window?🤣
In your reply you state you have offered compensation and additional support. You have not done this ! So why state that you have?
That is not a good way to conduct business with purchasers of golf equipment.
The club arrived and the black dot above the PING name on the BunKR wedge, most of the paint is missing and there is damage at the coating on the Ferrel? Returning the club, to Evolution Golf , to send to PING. My friend is PGA Pro, and stocks PING clubs , he told me to send it straight back.
7 mei 2025
Review zonder uitnodiging
Antwoord van Evolution Golf
Thank you for your feedback. We're genuinely sorry to hear about your disappointment with the delivery of your order.
Your order was dispatched from our warehouse on the 9th, well within our expected timeframe. Unfortunately, the delay appears to be on DPD's end, and we share your frustration regarding the time it's taken for your item to arrive. This is not the level of service we expect from our delivery partners.
Our team has been actively working—outside of normal hours—to resolve this for you as quickly as possible, and we've also offered compensation and additional support to make up for the inconvenience.
We understand your frustration, but please know we’ve done everything within our control to fulfill your order promptly and support you throughout the process. If there’s anything further we can do to turn this review around, please let us know.
Easy to order & quick delivery
Easy to order & quick delivery! Although the dpd driver threw my golf trolley over my 6ft gate to deliver it.. the magnets fell out the storage compartment & there’s now a slight scuff from where it hit the concrete floor!
30 april 2025
Excellent Customer Service
I bought the sim space mat, absolutely excellent value for money, customer service was exemplary from ordering to next day delivery, Jack and his colleagues were helpful and kept me informed - top class company thanks John
30 april 2025
First class service with a discount to…
First class service with a discount to help reduce cost.
29 april 2025
Best service I've ever received from an…
Best service I've ever received from an online golf retailer. Honesty, we need to support these guys. The communication was unmatched, the pricing, the trade in process, the quick turnaround. Everything was just so, so good. Stop giving your money to bigger retailers that don't care about you. Support these guys! 👏👏👏
2 mei 2025
Review zonder uitnodiging
Ordered and arrived the very next day
Ordered and arrived the very next day, very pleased with the service, thank you.
28 april 2025
TaylorMade p790s 2025
Once again brilliant experience from a great company Jack was messaging me well out of hours and sorting me out a fantastic deal where not another golf store was offering highly recommended and will definitely use again in the future and thanks again jack
24 april 2025
Review zonder uitnodiging
Putter was delivered within two days…
Putter was delivered within two days and I believe I got at cheapest possible price as I got a percentage off because it was my first order.
10 april 2025
Item arrived well packed and undamaged…
Item arrived well packed and undamaged after a two month delay. I was promised a consolation box of balls that never arrived.
3 april 2025
Antwoord van Evolution Golf
Thank you for you review.
I can see a team member has reached out to sort the free gift for the delay.
I can ensure this will be sorted by the end of the week :)
Many Thanks
Evolution Golf
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