Purchased 1 month ago as a lightweight addition to our main vacuum, hoping it could be used for a quick tidy-up when needed. The reality is, it’s an utterly useless piece of badly made junk, a comple... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic company needed some assistance and Wendy in Ewbank customer service was amazing.. refreshing to reach out to such a helpful company.. excellent service and amazing product.
Just purchased a Ewbank Supreme ironing board and it’s an absolutely brilliant! Had a nightmare with others being faulty, unsteady, limited range of height, iron rests not fit for purpose , so finding... Toon meer
Bedrijf heeft geantwoord
Floor Polish none slip, brought manyly because my small Wired haired Dachshund (was) slipping on the Wood and Laminate floor and her has arthritis in her front legs. wonderful dog not slipping but als... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Leverancier van schoonmaakproducten
- Huishoudapparatuur winkel
- Elektronicawinkel
- Stofzuigerwinkel
- Stofzuigersysteem leverancier
Geschreven door het bedrijf
We have been passionate about helping to clean your home since 1880. Now our product range is filled with a mix of the tried and tested, to the modern and innovative in floorcare products. We have floor sweepers that have been a mainstay in UK homes since we began manufacturing products, as well as the latest innovative cordless stick vacuum cleaners that combine the convenience of a floor sweeper, with the suction power of an upright vacuum cleaner. If you’re looking for a deeper clean for your floors we have a selection of products tailored for various floor surfaces. Shampooers ensure you can remove the dirt from your carpets and rugs, whereas floor polishers will lift the stains from your hard floor surfaces so you can restore all your floors to their former glory.
Contactgegevens
38 Bluestem Road, IP3 9RR, Ipswich, Verenigd Koninkrijk
- +441473271272
- services@ewbank.co.uk
- ewbank.co.uk
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic company great service
Fantastic company needed some assistance and Wendy in Ewbank customer service was amazing.. refreshing to reach out to such a helpful company.. excellent service and amazing product.
The cordless hydroH1 hard floor cleaner…
The cordless hydroH1 hard floor cleaner is beyond a game changer! I thought my usual way of cleaning my floors was effective until I glided this machine over it and I couldn’t believe what it got up! It even cleans and dries itself I mean how much better can it get?? I could not recommend this enough to anyone that basically wants clean dry floors in minutes every day! The water tanks are a great size so no trips to the sink for a refill or empty the cleanup time after use is a lot less than emptying a bucket cleaning the mop head etc
Customer services ..bananas and Asda.
Customer services really need to read the whole email, not just the bits they pick out. Very unhelpful and treated me like I was an idiot and compared my problem to buying faulty bananas from Asda . I am aware of the Sale of goods act and the Consumer Act….very unhelpful.
Produce now in the bin.
Suckered again
Ewbank steam cleaner.
The Ewbank website is deceitful, I thought I was buying from the company although I was aware it's made in China as most domestic products are but a confirmation email came from Shopify, a sales platform, (check reviews) there is no mention of this on the website, it appears to be another case of a trusted British brand name being bought and the product replaced with Chinese rubbish.
I wanted an upright steamer with detachable hand unit, but these can be heavy. When I saw this with a flexible hose I went for it, what a mug! I was initially pleased using it in bathroom and toilet with hard floors. Downstairs, the floor brush is too stiff to move on any rug or carpet, the covering towel is useless, it just curls up. Instructions, "don't overfill" there is no level gauge or drain plug. "Dont use if orange light is on, wait 40 seconds til it goes out" it takes 50 seconds to go go out, then comes on again after 25 seconds use. I think I might give this to someone I don't like.
Could you buy a worse vacuum- I doubt it!
Purchased 1 month ago as a lightweight addition to our main vacuum, hoping it could be used for a quick tidy-up when needed. The reality is, it’s an utterly useless piece of badly made junk, a complete waste of plastic. It’s more fragile than wet cardboard, it has the suction of an asthmatic sucking through a straw and the little it does pick up clogs the machine every couple of minutes (normal household use). Don’t waste your money, because they won’t replace it either!
Don't go near ewbank
With a tight budget, I was looking for an affordable cordless vacuum, my 1st, that would do the job.
I decided to buy British and opted for a ewbank airblitz, mistake.
From the start, the suction was pretty ordinary, even when kept clean and charged but after about 3 months, the suction is non existant.
I now have no vacuum and I'm out of plcket to the tune of £70. As for aftersales service, forget it. I've sent 3 emals to the, so called, service department and haven't even received an acknowledgement.
I'd have been better off getting some cheap Chinese tat off temu, which is where I'm headed now, for the 1st time.
Easy to use.
Quality of build, light weight, easy to empty and picks up all the dirt from the carpet.
I placed my order
I placed my order, it arrived when it was supposed to - what more is there to say?
Thank you
Very disappointed
Very disappointed. I bought Ewbank because my mother had one that she used for 50 years. It doesn't pick up well, whatever the setting and the rubber bumper leaves an inch round the edge of the flooring or carpet that I have to use a brush on.
Non delivery
Well at this time I still havn.t received my order. I have spoken to customer services who informed me that it had been delivered to the wrong address by their courier DX Express who after looking on review sites seem to have a habit of doing this. So I am still waiting to see if I get my order
its a great value product and…
its a great value product and purchasing/shipping handled well
You really need to revise your delivery process
It took ages to get my order, firstly because the courier service used lied about making a delivery, proven to be dishonest by the fact that the same delivery/parcel ref actually was delivered [by DX - "Delivered Exactly" - oh the irony) several days later. The dishonesty included random names of people in the business, "receiving" said deliveries when they were miles away from the premises.
We got there, hence the 2 star rather than 1. But no higher as Ewbank were advised and couldn't care less, as it was eventually delivered. Hardly the point.
The dire service is worse when I consider the inappropriate choice of a COURIER SERVICE to bring minimal cost replacement scouring pads which weigh virtually nothing and would have been far better handled, more reliably, in an envelope through tracked mail. A complete waste of time, money and a dire example of fuel and resources unnecessarily wasted.
Ewbank, you need to look at yourselves and revise your services and apathetic attitude.
Efficient ordering service and delivery
Excellent product and cleans exactly…
Excellent product and cleans exactly how it should. Easy to use.
From the first point of contact and…
From the first point of contact and order delivery was first class service
Great sweeper, easy to use anywhere
My sweeper arrived in good time and very happy with it, only one issue, after placing my order I didn’t receive any confirmation via email and having spoken to a lady on the phone said it could be in spam, it wasn’t! So need to improve that side of things. Yes I would order again
Good carpet cleaner
Easy online ordering. Delivered quickly. Good communication during whole process. Pleased with the cleaner. Although manual, it cleaned my carpet really well.
The belts didn't work
Good product
Good product. Lightweight and easy to use. Good price and delivered on time. Easier to push on thinner pile carpets but a bit more effort for thick pile. Nice size to store away in cupboard. Would recommend this product.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








