Exactprint offer a really excellent, fast, efficient and professional service. I create my graphic, use their very easy website, that offers a wide range of customisable products, upload my image a... Toon meer
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I haven’t seen the hat yet. The driver couldn’t deliver and left at the post shop near my place that I cannot not pick up during business hours. Disappointing. I always receive parcels at my place a... Toon meer
Bedrijf heeft geantwoord
I have been a customer for 2 years and have never been disappointed. Reliable, quick turnaround with high-quality print. I love that even though my custom print was last minute and I couldn't figure o... Toon meer
Bedrijf heeft geantwoord
I placed a last minute order for customised text on T-shirts for a group that needed the Tees for an event. I placed 2 more orders hours later, for the same group, yet all the T-shirts were delivere... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We take care of all your printing, branding, and creative business binding & corporate gift items. One thing is certain, if your project has anything to do with print, design & presentation then we can help. Believe that we can deliver the quality and meet the deadline.
Contactgegevens
Verenigd Koninkrijk
- exactprint.co.uk
4,6
Uitstekend
48 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Very good service delivered
Very good service delivered and always on time , I ma very happy and always order my ads related document to be printed in Exact print
28 februari 2025
Antwoord van Exactprint
Thank you so much for your kind words and continued support!
We’re really glad to hear that you’re happy with our service and that we’ve been able to deliver your ad-related documents on time. It means a lot to us that you keep coming back — we truly appreciate your loyalty.
Looking forward to printing more for you soon!
Best regards,
The ExactPrint Team
Antwoord van Exactprint
Hi Rico,
Thank you so much for this honest review. We're really glad we could step in and help just in time.
Wishing you every success, and we hope to work with you again soon!
Best regards,
The ExactPrint Team
Reliable, quick turnaround, high quality print
I have been a customer for 2 years and have never been disappointed. Reliable, quick turnaround with high-quality print. I love that even though my custom print was last minute and I couldn't figure out how to get the exact cutout, they thought through a workaround with me and suggested the material to use. It turned out great and was durable throughout my event. Thank you.
28 februari 2025
Antwoord van Exactprint
Hi Adejoke,
Thank you so much for your wonderful feedback and for being a loyal customer over the past 2 years!
We’re thrilled to hear that you’ve consistently had a great experience with us. It’s always our goal to deliver high-quality prints with reliable turnaround, and we’re especially glad we could help you find a solution for your custom print at the last minute.
Your kind words mean a lot to our team, we look forward to supporting many more of your projects in the future!
Best regards,
The ExactPrint Team
I'm really satisfied you saved us 3…
I'm really satisfied you saved us 3 days before an event
24 februari 2025
Antwoord van Exactprint
Hi Ethan,
Thank you so much! We're really glad we could step in and help just in time.
It means a lot to know we made a difference, especially so close to your event. We're always here when you need a fast, reliable turnaround.
Wishing you every success with your event, and we hope to work with you again soon!
Best regards,
The ExactPrint Team
Great service.
Great service.
Helped actively on a basket of customised items. Delivered quickly.
Would order again
6 februari 2025
Antwoord van Exactprint
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and that our team could actively assist you with your customized items. Ensuring a smooth process and fast delivery is what we strive for!
We truly appreciate your support and look forward to your next order. 😊
Best regards,
Jo
Exact Print Team
I expected a card of a certain…
I expected a card of a certain thickness and it came much thinner, great finish, great printing, but much thinner than I expected.
6 februari 2025
Antwoord van Exactprint
Hi,
Thank you for your feedback! We're pleased to hear that you were happy with the finish and print quality, but we're sorry that the paper thickness wasn’t what you expected.
We offer a variety of paper weights, and we’d love to help you select a thicker stock that better suits your needs in the future. Please feel free to reach out, and we’ll be happy to assist with recommendations!
We appreciate your support and look forward to serving you again. 😊
Understanding Paper Thickness: GSM Comparison
Paper thickness is measured in GSM (grams per square meter), which indicates the weight and sturdiness of the paper. Here’s how different GSM values compare to a regular 80gsm printing paper (commonly used for everyday office printing):
✅ 80gsm (Standard Printer Paper) – This is the standard copy paper used for office documents, receipts, and everyday printing. It’s lightweight, flexible, and not suitable for high-end prints or durability.
✅ 120gsm (Slightly Thicker & Premium Feel) – Slightly thicker than standard office paper, this is often used for high-quality letterheads, flyers, or premium prints. It has a smoother finish, providing a more professional look and feel.
✅ 170gsm (Light Card Stock) – This is where you start feeling a significant difference in thickness. It’s thicker and more durable, commonly used for posters, brochures, and high-quality flyers. It provides a good balance between flexibility and sturdiness.
✅ 250gsm (Medium Card Stock) – This is more rigid and sturdy, often used for premium posters, invitation cards, and high-end marketing materials. It’s significantly thicker than standard paper, offering a luxurious feel and better durability.
✅ 350gsm (Heavy Card Stock) – This is a thick, sturdy card, comparable to a business card or premium postcard. It’s very durable and stiff, making it ideal for packaging, high-end invitations, or premium marketing materials. It doesn’t bend easily and provides a very professional finish.
If you were expecting a thicker feel, you might want to opt for 250gsm or 350gsm in the future. Let us know, and we’d be happy to recommend the best option for your specific needs! 😊
Best regards,
Jo
Exact Print Team
Timely and product as designed
5 februari 2025
Antwoord van Exactprint
Hi,
Thank you for your feedback! We're delighted to hear that your order was delivered on time and exactly as designed. We always strive to provide a seamless experience, and it’s great to know we met your expectations.
Looking forward to serving you again in the future! 😊
Best regards,
Jo
Exact Print Team
very accomodating
very accomodating. will continue to use this service for upcoming projects. amazing
4 februari 2025
Antwoord van Exactprint
Hello,
Thank you for your kind words! We're so glad to hear that you found our service accommodating and that you’ll continue to use us for your upcoming projects. We truly appreciate your support and look forward to working with you again! 😊
Best regards,
Jo
Exact Print Team
Antwoord van Exactprint
Hi,
Thank you for choosing us to create a special birthday banner for you and your mum’s 70th and 90th celebrations! 🎉🎂 We’re honored to have been a part of such a milestone event and hope the banner added a special touch to your celebrations.
Wishing you both many more happy years ahead! 😊
Best regards,
Jo
Exact Print Team
Printing with Exactprint for years
We have been printing with Exactprint for many years. They are friendly and very professional. We are always happy to go back to them and always recommend others to try them out.
30 januari 2025
Antwoord van Exactprint
Thank you so much for your kind words and for being a loyal customer over the years! 😊 We're thrilled to hear that you've always had a friendly and professional experience with us, and that you’d recommend us to others.
But… we noticed you gave us a 1-star rating. 🤔 Maybe it was a slip of the finger? Or perhaps it’s a secret code we’re supposed to crack? 😅 Either way, your positive feedback means the world to us, and we look forward to continuing to provide you with the best service possible!
Best regards,
Jo
Exact Print Team
Exactprint are fab
Super reliable and answered the phone for some questions I had too.
Impeccable service! I always go here for my t shirt printing needs
8 januari 2025
Antwoord van Exactprint
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you find our service reliable and that we could assist you with your questions. It’s always our goal to provide impeccable service, and your feedback truly means the world to us.
We’re grateful for your trust in Exactprint for your T-shirt printing needs, and we look forward to continuing to serve you in the future!
Best regards,
Jo
Exactprint Team
Very good customer service and attitude.
7 januari 2025
Antwoord van Exactprint
Hi Starling Medina,
“Thank you for your kind review! We’re so glad you appreciated our customer service and positive attitude. It was a pleasure assisting you, and we hope to work with you again soon!”
Customer service
ExactPrint
Richard
Antwoord van Exactprint
Hi,
Thank you for your lovely review! We’re delighted to hear that you were happy with our customer service and attitude. Providing a great experience for our customers is always our top priority, and your kind words mean so much to us.
We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
Jo
Exactprint Team
Everything was on time and with the…
Everything was on time and with the promised quality. I would order new prints with them.
3 december 2024
Antwoord van Exactprint
Dear Mrs Becerra,
“Thank you for your wonderful feedback! We’re delighted to hear that everything met your expectations in both timing and quality. We look forward to working with you again on your next order!”
Customer service
ExactPrint
Richard
Really reliable and knowledgable staff
Really reliable and very nice, knowledgable staff.
9 december 2024
Antwoord van Exactprint
Dear Nathalie,
“Thank you so much for your kind words! We’re thrilled to hear you found our service reliable and our staff knowledgeable and friendly. Your feedback means a lot to us, and we look forward to assisting you again soon!”
Customer service
ExactPrint
Richard
These guys are amazing!
I placed a last minute order for customised text on T-shirts for a group that needed the Tees for an event. I placed 2 more orders hours later, for the same group, yet all the T-shirts were delivered together,days before the event.
I honestly wasn't sure the last 2 orders would be delivered in time for the event. I messaged the team and explained the situation and they were kind enough to get the last 2 orders ready and delivered everything together. Thank you so much!
5 november 2024
Antwoord van Exactprint
Thank you so much for your kind words and for sharing your experience! We’re thrilled we could accommodate your last-minute orders and deliver all the T-shirts well in time for your event. Our team is always ready to go the extra mile to ensure our customers are taken care of, and it’s wonderful to hear that we met your expectations. We truly appreciate your trust in us and look forward to assisting you again in the future. Thank you! 😊
Far from perfect
UPDATE:
After 2/5 review they contacted me and put some effort to fix the problem. I had to right a big feedback message and new specifications though (as well as sending a different file with vector). The new print was much better, although not without problems. Ofc I'd prefer to have the better experience right away, but I still value their willing to fix the problem and leave a better impression. Site must be improved to avoid my previous problems and it should not show transparent background on the vector files as white background. Some QA would be nice.
OLD REVIEW:
- Very bad quality of a print.
- You can see the lines where the print ends even though it must be empty by the edges.
- Wrong positioning of the print.
- Error on the site that lead to 2 prints instead of 1, one of those were empty one, and the second was on the back instead of front.
- Couldn't load the PDF with transparency, so had to use PNG instead.
- Although the worker called me about the empty print and he managed to change it to a front print he couldn't adjust the one with the back print that I asked to make front print because "it's automatic". What? You can't adjust the order before you print it?
The only good thing was that they could deliver it fast enough, although I paid for 1 day delivery, and they delivered in 2 days.
6 november 2024
Antwoord van Exactprint
Dear Mikhail,
Thank you for your honest feedback and for giving us the opportunity to improve. We're glad we could work together to deliver a better-quality print after our initial challenges, and we appreciate the detailed specifications and new file you provided to help us get it right.
We understand that the initial experience didn't meet your expectations, and we’re actively working to improve our processes to avoid these issues in the future. We’re currently reviewing our site’s handling of transparent backgrounds and will also be implementing additional quality assurance checks. Your insights into how our ordering system could be more intuitive and flexible are invaluable, and we’re committed to addressing these points.
Thank you again for your patience and constructive feedback. We hope to continue improving to serve you better in the future.
Warm regards,
Antwoord van Exactprint
Thank you for the great feedback! We're delighted that you were pleased with the fast turnaround, clear communication, and quality of the prints. It’s always our goal to provide a smooth and satisfying experience. We look forward to working with you again!
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