Aspire Lounges ✈ Reviews 833

Clean and comfortable pre flight space

I had a very disappointing experience at the Aspire Executive Lounge at Marrakesh Airport. The staff were extremely unprofessional and inattentive throughout my visit. From the moment I arrived, I was completely ignored—no greeting, no acknowledgment, nothing.

What made it worse was the clear lack of basic customer service. Several staff members were visibly occupied with their phones and sleeping instead of attending to guests. When I tried to get assistance, I was met with rude and dismissive behavior, which made me feel unwelcome and frustrated.

A lounge is supposed to offer comfort and a premium experience, but this was the exact opposite. Poor service, lack of professionalism, and a disregard for guests made this a very unpleasant experience. I would not recommend this lounge based on how I was treated.

Lovely to sit back and chill before you bored the plane.staff are still amazing, food Lovely.its a good way to start your holiday

Fifteen hoops to
Get to the stupid wifi

time consuming feels like a job

The check in process was very slow, and unorganized. It would be handy if the staff spoke a little English.

I use Amex Platinum, was excited to try this lounge for the first time. I asked the waiter for 'anything vegan I,m not fussy'. First I was told the menus are clearly labeled. They are not. Nothing in terms of allergens is noted which is dangerous. Then I was told they have NOTHING Vegan to offer me for food except the chicken 'without the chicken'. This is absurd and unacceptable. Shame on whoever made this menu. Meat is the leading cause of environmental destruction and the leading cause of needless suffering in animals. Get your act together and offer some cruelty free options!

Couldn’t get in. Ridiculously long online queue. Utter waste of time and money.

Very good and hospitalite are very good too

I was on a morning flight and the choice was limited cooked breakfast or cereal. They used to be fruit, a variation of pastries and a continental style breakfast. I have always used the lounges but for the money I paid in the future unless there's a deal I won't be booking again.

In Casablanca bad service from reception (they are lying or at least give different information). Plate not dried well (still with water on it) and toilet and Aspire in T2 under construction without clear signaling. Snacks an drink options are limited.
I wouldn't recommend the Aspire lounge in Casablanca.

I asked if they had any vegan options and all food was checked. Unfortunately not much available instantly but Lewis the supervisor said he could get me some chips, he also gave me burgers and vegan friendly bun. Was very happy with the service. In the lovely new lounge.

I've atmosphere but not a lot of beverage and food options.

The only thing not good is the location of bathrooms out of the Lounge

Top notch service and hospitality