Express Music Reviews 

Professional attitude.all as described. Well packaged.

Guitar as described. Dispatched and delivered quickly no issues. One very happy son.

Excellent customer service. Tim went the extra mile to make sure I was happy and now I have a beautiful Telecaster. Would definitely buy from them again.

They were fast and efficient at answering my questions, by email, about the guitar I was thinking of buying. Even offering me the opportunity to visit in the shop. However, that was impractical for me because of where I live. They despatched the guitar straightaway and kept me informed at every stage.

Prompt service my new strings are great thanks
Express Music.

Over the last year or so, I have sold five guitars through Express Music. It has been very easy. They are fair, friendly, efficient and professional . If you want to sell your guitar, this is the place to go. I cannot recommend them highly enough. Geoff

Was trying to get a little martin hard case for 2years, Express Music 2 days delivered on time.

Great service and product spot on

The guitar arrived promptly as arranged and was packed really well.
I will definitely buy musical gear from express music in the future, thanks for excellent service😀.

Brilliant welcome in the shop from Tim and the other owners, very relaxed atmosphere. The store was stocked with dozens of high end professional instruments. Made a long journey there as my local store no longer stock Fender USA guitars, I was not disappointed.
I purchased a guitar and bass which were perfectly set up for my liking, could not be happier, many thanks.

I initially left a 3 star review due to the guitar not being setup meaning it was almost impossible to play beyond the 5th fret. I received a call within about an hour where they couldn’t have been more apologetic for the issue. They confirmed it had been setup and the change was likely down to the trus rod not being properly tightened and loosening during transit. I told them I would be taking it to a workshop tomorrow to be sorted out and they asked me to email once the work is complete and they’ll reimburse the costs.

All in all, I’m super pleased with Express. Things can and do go wrong, what matters is how you deal with it and they couldn’t have done more to address the issue. And of course, the guitar is great.

Quick service

The item was very reasonably priced. It was received on time, very well packed and in perfect condition.
In all, the purchasing experience was perfect. I shall certainly use Express Music in future.
Excellent.

Check out is easy and fast delivery.

Very helpful and fast dispatch.

Professional , friendly, all you could want really

Buen trato, buena respuesta y envio ágil
Así como un producto excelente a un precio muy competitivo

Beyond first class. Tim and the team have gone significantly above and beyond to help me get the right answer - not just a great guitar but truly committed, diligent and persistent customer service. Cannot speak highly enough of their service. Tell all your friends.

Express Music is an excellent guitar store & Tim can always be relied on to provide top class customer service, advice & assistance.