Express Parking Linate Reviews 294

When they delivered the car back to me, items were missing from the car. I immediately contacted them telling them what went missing. I left messages with several employees and they all told me someone would call me back but no one ever did. I then sent emails but when they eventually got back to me (over 2 months later) they said that nothing had been found.

This is simply unacceptable. I do not recommend this service.

Sempre gentili, puntuali e professionali

Direttrice bugiarda e per niente professionale. Ritiro l’auto danneggiata e mi viene riferito che dalle telecamere l’auto è arrivata già danneggiata e al costo di 25 € posso richiedere queste immagini. Aspetto ancora una mail con le coordinate bancarie per pagare e avere le immagini. La direttrice non ha tempo di mandare la mail, mi viene riferito dopo vari tentativi di chiamate. Sconsigliatissimo!

Tutto regolare. Veloci sia alla partenza che al ritorno.

Negli ultimi mesi ho avuto modo di usare questo servizio e lo trovo ottimo. Mi è capitato di approfittare del lavaggio auto interno/esterno e non è male (interno ottimo, esterno...qualche passata manuale sarebbe stata necessaria).
Una nota credo MOLTO importante da sapere: può essere (o sempre?) che spostino l'auto in un parcheggio diverso in viale Esposizioni, chiaramente guidandola, quindi se qualcosa dovesse succedere in quel frangente (incidente, buca in strada con conseguente foratura o rottura/danneggiamento del cerchione, etc.), chi risponderebbe?

Utilizzo sempre questo servizio per le trasferte di lavoro in partenza da Linate.
Rispetto ad altri operatori provati in precedenza promuovo questo servizio perchè:
- sono veloci rispetto ad altri all'accettazione (ma consiglio in ogni caso di fare tutto online, piccolo sconto e servizio ancor più rapido)
- la partenza della navetta per il transfer all'aeroporto è immediata: non aspettano di riempire il pulmino
- la partenza dall'aeroporto è ugualmente quasi immediata ma in ogni caso la navetta è sempre lì, anche se non ho chiamato: con altri operatori ho dovuto aspettare quasi 11 minuti e fare 3 chiamate per avere la navetta (11 minuti alle 11 di sera sono troppi e siamo tutti stanchi, abbiamo voglia di rientrare prima possibile e quei minuti sembrano infiniti)
- ho usufruito del lavaggio manuale dell'auto (2 volte) e per soli 20 euro ho un auto come nuova, pulita veramente internamente e senza profumazioni eccessive)

Personale gentilissimo e servizio sempre impeccabile!

Rapidi ed efficienti, molto meglio di altre blasonate compagnie

Servizio impeccabile

Tutto perfetto e preciso.
Grazie mille.

Puntuali efficenti e precisi. Mai stata in un parcheggio così organizzato. Lo utilizzerò nuovamente

Servizio eccellente, dal check in al check out. Molto comodo per lasciare l'auto nei pressi di Linate, recupero rapidissimo in aeroporto. Puntualità, professionalità e cortesia di tutto il personale. Raccomandiamo vivamente

DO NOT USE THEM.
When my car was return it was covered with bird poop and dried things from the They did not have the curtesy to return my car in the condition I gave to them. The driver just gave me the keys of my car and disappeared. When I rang him he said to complain to the management.
Terrible service I had to pay £30 to get my car cleaned.

Servizio eccellente : al rientro, nonostante ritardo di circa un'ora del volo, è bastato chiamarli, perchè la navetta arrivasse in due minuti.

When bringing the car back to the airport the driver drove past with his mobile docked in the holder on the dashboard and was FaceTiming his girlfriend while driving OUR car through the car park. Carried on FaceTiming even when parking our car which isn't the easiest car to drive and park being a big American left hand drive car. Would not use again.

These people are just scammers and by no means professionals.

The nightmare started upon arrival. They had requested to give them a call 30 mins prior to our arrival. We gave them a 40 minute notice. When we arrived at the car park we waited and waited and I called them. They said they will be there shortly. 1h later I have started getting seriously stressed cos now my flight time is approaching and I start calling them persistently asking for a specific arrival time. At this point the guy from. the phone is screaming at me and very kindly and full of professionalism tells me to shut up. I end up leaving my car with my partner and I am checking all our luggage on my own. My partner ended up running to catch the flight cos they were over 1.5h late from the agreed schedule.
On our way to the plane one of the cowboys calls my partner and says that the car park was 20 quid and that we won't be able to get the car back unless we pay the amount.We are explaining to him that there is little we can do as we are about to take off. (didn't want to start an argument re waiting time cos the normal cost should be 6 pounds). Thankfully my partner had emailed the booking company who confirmed that the owed amount was 6 pounds.
Upon our return we called them as soon as we got out of the plane knowing the level of punctuality they offer. So one of the cowboys called and told me that unless we give them 20 pounds they won't be dispatching the car. We then explained that we have an email that suggests that we should only pay 6 for which we already have cash. He then said that unless we pay him upfront he won't be dispatching the car. He was requesting to give him. our card number over the phone to charge us(lol) Luckily he agreed to a bank transfer and the car was dispatched.
Good thing is our car is a piece of junk so it hadn't been damaged or driven more than the expected.
Overall dreeadfull experience but mostly awful attitude

Over 30 minutes wait to drop car off and over 1hr 30 minutes too collect. Following the instructions phone was answered on first call but all calls following that were either ignored or declined. Until the driver then called. Car was return covered in dust so not sure where they stored it.

Keep away from this company.

Car been left on 22 of March in perfect,just washed condition,never had any scratches or resprays ,back on 30th call operator they said 20 min (not even asked for reg nr.)I thought to myself that's strange.
My jaguar arrived 😤😤😤 at state as someone been taking it off road plus covered with pigeon fesses,
Not enough both front alloys scratched , bumper scratched and scratches been tried to be covered by spraycan paint (find out later today that bumper been ripped off and refitted back )well bolted on. In garage I been told that all fixings been broken, nothing alines lots of scratches to underside of bumper .

Basically someone had fun ride and crashed it.

What I been suggested to do by driver and operator ,right email with pictures,I sent 6 emails and 30 photos today at 4pm , so far no response . Will wait for 24 h ,
and my solicitor will be all over them as I have tracker installed so all movements will be disclosed.

What a disgrace .SHAME ON COMPANY.

I WILL DO ALL I CAN TO CLOSE THIS TROUBLE MAKER AND HOPEFULLY WILL SAFE FEW OTHER CARS .

AVOID AT ANY COST

Had to wait more than half an hour on drop off despite ringing as instructed and also half hour on return. Car was absolutely filthy !!
Wouldn’t use them again