Simon explained everything so well. I never felt rushed or that I was just another customer. I was given all the time I needed which was great
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Lees wat reviewers zeggen
Simon is passionate about eyes, just what you really want and need in an optician. Extremely knowledgable and helpful in explaining the details of the eye to you. Making you at ease from the outset, w... Toon meer
Best eye test I have ever had (I’m 46) with everything explained in excellent detail and above all, an honest assessment that resulted in me being told I don’t need glasses (where other opticians may... Toon meer
Good service but glasses not perfect. I was recommended a type of glasses after giving my requirements, unfortunately not sure what I was recommended did the job as explained by optician, does 2/3 but... Toon meer
Bedrijfsgegevens
Contactgegevens
38 Hepscott Drive, NE25 9XJ, Whitley Bay, Verenigd Koninkrijk
- 0191 2903393
- info@eyeworksoptical.co.uk
- eyeworksoptical.co.uk
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Excellent service
Simon explained everything so well. I never felt rushed or that I was just another customer. I was given all the time I needed which was great
Good old professional service
Good old professional service.
Everything explained step by step.
Highly recommended first class.
Review of First Experience of “Eyeworks”
Simon has a unique ability to explain what are obviously very complicated eye issues in a way understandable to ordinary people.
Great service
Super friendly, very comprehensive and informative. Highly recommend
High quality opticians
Just had an eyes test at this place and I love the process. Practitioner was amazing, everything was explained so well. Highly reccomend.
Fantastic, professional service , recommend unreservedly.
Simon was absolutely fantastic . My husband had a few concerns following a trip to our usual optician. He thoroughly checked his eyes, explained everything in great detail so we understood what was going on. We weren’t rushed and left feeling totally reassured . Absolutely 5 star treatment! Would recommend without hesitation.🌟🌟🌟🌟🌟
Excellent personalised service.
Excellent personalised service.
Great care taken during testing and assessment with explanations and information given throughout as well as encouragement to ask questions.
As much time given as required including choosing spectacles, I felt confident I'd had very thorough and personal customer service and would recommend highly to others.
Excellent eye exam
Excellent eye exam, so informative and interesting
Fantastic!
Great eye test service
Simon was very friendly, knowledgeable, and detailed. Was open and honest throughout the whole eye test appointment. I would highly recommend.
Very knowledgeable and took time to…
Very knowledgeable and took time to explain the whole process and results. Really reassuring, thorough eye examination and eye test. Would recommend to anyone.
Simon is passionate about eyes
Simon is passionate about eyes, just what you really want and need in an optician. Extremely knowledgable and helpful in explaining the details of the eye to you. Making you at ease from the outset, with an excellent bedside manner. You feel well supported and treated as an individual rather than being left feeling like cattle as you might at other chain opticians.
Excellent service
Simon was super friendly, thorough and very helpful. Prices at the end were surprisingly affordable and I definitely won't be using anywhere else in the future!
Simon is very friendly
Simon is very welcoming, patient and obtains a very gracious and warm manner.
Just had my first appointment and could not reccomend him more!
My first eye test
My first eye test - a pleasant & informative experience. Highly recommended.
The most comprehensive eye test I have…
The most comprehensive eye test I have had, very friendly and explains everything in detail. Brilliant
For the first time in years I needed to…
For the first time in years I needed to have an eye test and after many recommendations from friends and family I decided to go to Eyeworks. Simon was amazing. He gave a really in-depth and informative examination. Nothing was rushed - he was passionate and clearly a very skilled and experienced optician. Would fully recommend to anyone.
I never got refunded
I would not recommend this business. It is only run by 2 people. Getting an appointment is difficult, how no none answers the telephone.
I couldn’t wear my contacts because of my allergies. I emailed them. They replied.
Your contact lens supply is part paid in arrears and in order to cancel your direct debit you have one more payment to clear on 21/9/2023.
Contact lenses cannot be returned to the suppliers and unfortunately no refunds can be paid to you.
I feel this response is unprofessional. I triedto get an appointment. No one answered. When I eventually did get an answer receptionist brung up that I had missed my appointment 6 months before which I feel is irrelevant. I get held up in traffic. I told her tried to ring 10 minutes before. She replied you didn’t leave a voicemail which I refuted that I left a voicemail for you and didn’t I get a reply!
I got the appointment burgundy. The optician said my prescription has not changed. I brought up the receptionist he wasn’t bothered! I went to another optician my prescription had changed!

Antwoord van Eyeworks Optical Limited
Excellent service
Excellent service. Simon talked us through every part of the process and showed us our results on screen. Very knowledgable and efficent. Ordered new lenses and frames there and then, Highly recommended.
Great experience and very professional
Great experience and very professional, can’t recommend him enough.
Very professional and friendly service
Very professional and friendly service
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