eze Mattress Reviews 257

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From the get go I can’t praise the staff at Eze Mattress enough as there was a mix up with the delivery. It was promptly rearranged. The mattress is fantastic and such an affordable price as well. Whi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Mattress is great, delivery was in the time frame. Probably a good idea to get the delivery company to improve their communication platforms, one minute the offices are closed next minute an agent is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I used Which Magazine as my guide for the purchase of my new mattress. Ordering the Hybrid Ultra from EZE was, yes, . . . easy (sorry!!). However, what amazed me most was the fact that the mattress... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Matrassenwinkel
  2. Beddenwinkel

Geschreven door het bedrijf

Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.

Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025

Geschreven door het bedrijf

The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
Cooleze™ Hybrid Original Mattress
A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability

10 Year Guarantee

All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.

Contactgegevens

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4,7

Uitstekend

TrustScore 4.5 uit 5

257 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Top quality from service to product

From the get go I can’t praise the staff at Eze Mattress enough as there was a mix up with the delivery. It was promptly rearranged. The mattress is fantastic and such an affordable price as well. Which Magazine were right it’s top quality. So pleased I purchased this mattress.

20 maart 2026
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Antwoord van eze Mattress

Hello Stuart,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to hear you had a great experience with our customer service team, when your delivery needed to be re-booked. It's great to hear that you're pleased with your purchase and found us affordable. We do hope you are sleeping well!!!

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Love the mattress

Love the mattress. Very comfortable and feel that my sleep has improved

16 maart 2026
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Antwoord van eze Mattress

Hello Carol,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to hear that you love your new mattress, you're finding it comfortable and your sleep has improved.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Reasonable price quick delivery

Reasonable price quick delivery

9 maart 2026
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Antwoord van eze Mattress

Hello Lenny,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're happy to hear you found shopping with us online reasonable and received quick delivery. We do hope you are enjoying your new mattress.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 4 van de 5 sterren

Mattress is great

Mattress is great, delivery was in the time frame. Probably a good idea to get the delivery company to improve their communication platforms, one minute the offices are closed next minute an agent is texting & asking for ‘What3words’ plus postcode all confusing! as the driver could not translate my what3words coordinates.

17 maart 2026
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Antwoord van eze Mattress

Hello Louise,

Thank you very much for taking the time to leave us a 4* review based on your experience shopping with us.

We're happy to read your feedback on the mattress and that you received delivery within the specified time frame.

We will, of course, feedback to our delivery team regarding their communication.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Very comfy and well made

The mattress came by dinner time the following day, the box it came in had castors so that the weight of the mattress was easier to manoeuvre, their is a tool taped to the polythene for cutting the polythene that cannot damage the mattress or yourself.
I placed the rolled mattress on the bed frame at about 2 foot from the headboard, as soon as the polythene began filling with air I had a hold on the end of the mattress as it sprang undone.
The mattress is well protected with another sheet of thin polythene covering the mattress once it has fully undone, their mattress was virtually in the right position on my bed frame.
I didn’t sink too deep into the mattress but only being 800 spring the edges have a fair bit of give but this aids me getting into bed because my extra strong bed frame stands well over a foot high so that I can use the area under my bed for storage.
It is nice to lay on, I have a swollen prostate that causes me to have to get out of bed a few times a night and when I get back into bed it doesn’t take long to get back to sleep.
My old Dormeo mattress has been good for over 8 years but my old mattress was causing me hip pains.
I have made a good choice for myself, my wife has a hospital bed downstairs so I have a nice comfy mattress to my self upstairs.
A really nice mattress, well worth getting.
I gave the mattress a good 36 hours to settle and expand.

12 maart 2026
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Antwoord van eze Mattress

Hello Keith,

Thank you very much for taking the time to leave us a detailed 5* review based on your experience shopping with us.

We're very happy to hear your experience in getting the mattress out of the box and onto your bedframe. We're delighted you are happy with your choice and are enjoying your new mattress.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

It’s the sleep-experience that matters!

The most important thing is now, having a really good night sleep. The Matress is very comfortable, certainly the biggest I’ve ever had at 35cm. Being so large and high up, it’s much easier to get in and out of bed. Thank you eze Matress.

14 juli 2025
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Antwoord van eze Mattress

Hello John,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to hear you are finding your new mattress comfortable and that you can get in and out of bed eze™!!!!

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Prompt and polite.

12 februari 2026
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Antwoord van eze Mattress

Hello Tom,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read your feedback on ordering with us, we hope you are enjoying your new eze™ mattress.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Efficient service

Efficient service, rapid delivery. So far so comfortable

5 januari 2026
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Antwoord van eze Mattress

Hello Peter,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read your feedback on our efficient service & fast delivery. We're delighted to hear you are happy with your new eze™ mattress and finding it comfortable so far.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 4 van de 5 sterren

The mattress is great very comfy and…

The mattress is great very comfy and Eze customer service was good. The delivery company were poor. The 2 men were very aloof and rude the put the mattress on the bed upstairs down and weren’t very happy when I pointed it out. They left the plastic wrapping on and as a woman alone i felt uncomfortable with them and I was so keen to get rid of them I didn’t ask them to remove it so did it myself when they had gone.

6 februari 2026
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Antwoord van eze Mattress

Hello Ashley,

Thank you very much for taking the time to leave us a 4* review based on your experience shopping with us.

We're happy to read your feedback on your experience dealing with our customer service team and that you are enjoying your mattress.

We are however, disappointed to hear of your delivery experience, we will be feeding this back to our courier, so this doesn't happen to other customers in future. We are very sorry this was your experience with them.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 4 van de 5 sterren

Back pain that made sleep difficult ended.

I had back pain that made sleep difficult. my eze mattress has ended it. A major benefit therefore. One minor detail: I was a bit misled at first by the wording of delivery options, and thought at first that VIP would get the most rapid one.

21 februari 2026
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Antwoord van eze Mattress

Hello David,

Thank you very much for taking the time to leave us a 4* review based on your experience shopping with us.

We're very happy to read your feedback on how your new eze™ mattress has helped your back pain.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Great customer service, fantastic mattress

Great delivery and customer service. The mattress is SUPER comfortable.

18 februari 2026
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Antwoord van eze Mattress

Hello Loyce,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read your feedback on your experience dealing with our customer service team and that you had a great delivery. We're delighted to hear you are happy with your new eze™ mattress and finding it super comfortable.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Feels very supportive

Feels very supportive, well cushioned but not drowning in softness, great to sleep all positions.

21 januari 2026
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Antwoord van eze Mattress

Hello Antje,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read your review that you feel your mattress is supportive and great for all sleeping positions.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

You did what you said what you would do…

You did what you said what you would do in a timely fashion.Delivery company was good and efficient and communicated well.

16 januari 2026
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Antwoord van eze Mattress

Hello Alan,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read your review that you received your mattress in a timely manner and had a good experience with our courier.

Thank you very much again for your feedback and shopping with us online, we do hope you are sleeping well on your new mattress.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent mattress at a reasonable price either great customer support over the phone and next day doorstep delivery.

5 februari 2026
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Antwoord van eze Mattress

Hello Arvind,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us.

We're delighted to read your feedback on how much you love the mattress and your experience with our customer service team.

Thank you again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Excellent service and product

Easy online ordering. Quick reply by email with confirmation and tracking info. Very polite call asking which day suited best for delivery. Then received another email to give an approximate arrival time for delivery. Carrier arrived within that time and helpfully put it in our summerhouse. Instructions to open were perfect and the mattress is extremely comfortable. Excellent service and product!

3 februari 2026
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Antwoord van eze Mattress

Hello Barbara,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read your review and how easy you found ordering with us online and our communication throughout your delivery. We're delighted to hear you are happy with your new eze™ mattress and finding it extremely comfortable.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

The mattress met all expectations

The mattress is just what we were looking for - top quality materials, spring base and foam above it.
The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattress up to the bedroom, unpacked it, took away all the packaging and our old mattress as well. Job done!
Five stars all round.

7 januari 2026
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Antwoord van eze Mattress

Hello John,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're delighted to read your review and how happy you are with your new eze™ mattress and our VIP delivery service.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Staff very helpful

Staff very helpful
Good communication
Great service and safe delivery

20 januari 2026
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Antwoord van eze Mattress

Hello John,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us.

We're delighted to read you found our staff helpful and received good communication and service from our team.

Thank you again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Excellent first night

Excellent first night

20 januari 2026
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Antwoord van eze Mattress

Hello David,

Thank you very much for taking the time to leave us a positive 5* review.

We're very happy to read your feedback. It's great to hear you had a great first nights sleep.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 4 van de 5 sterren

Good service and received product very…

Good service and received product very quickly.

25 november 2025
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Antwoord van eze Mattress

Hello Robin,

Thank you for taking the time to leave us a 4* review based on your experience shopping with us.

We're very happy to read you received quick delivery. We hope you are sleeping well on your new eze™ Mattress

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Ordered sunday night. Arrived Tuesday. Love the way it comes in a box. Fun watching it expand when opened. Lovely thick mattress and early use suggests nice and comfy. Sleeping well. Bought on basis of a Which? Recommendation- seems like a good decision.

15 december 2025
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Antwoord van eze Mattress

Hello Peter,

Thank you very much for taking the time to leave us a positive 5* review.

We're very happy to read your detailed feedback. It's great to hear you experienced good service from us and a quick delivery. We're glad you purchased with us based on our Which? recommendation and that you are sleeping well.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

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