e-zoomed Limited  Reviews 257

This company, especially Olivia and her management team, are a pleasure to deal with. The customer is treated as a valued client and not just a number or a nuisance.
We have no hesitation in recommending them and will certainly return to them if we require anything further for our electric car.
Well done e-zoomed! You have very high standards.

Really excellent service, I spent a long time looking at EV cables to find the 7.5m TPU cable that I wanted and this one seemed to fit the bill. It's custom made with usual delivery indicated at 5 to 10 days I think, yet I got it the very next day with fantastic communication along the way!
So now it's delivered, tried, tested and packed away. Excellent cable, I was particularly after a TPU cable as I understood it was potentially lighter and easier to pack away and I’m not disappointed, it’s 50% longer than the original cable yet packs away easier and effectively using less space!
Very impressed with the service and the product

Excellent customer service in terms of expectation setting and communication. The product arrived on time and looks high quality. Overall a very positive experience.

I ordered a 2 metre long Type 2 EV charging cable at 4:45 pm on Thursday 20th January and it arrived at 8:30 am, Saturday 22nd January. It was well packaged, arrived safe’n’sound and was of good quality. The order was acknowledged promptly and I was kept informed of progress through the system and given a delivery date and time. All very professional. Incidentally, I was not asked to write this review, I’ve done it because I wanted to give credit for the fast and proficient way my order was handled and the good quality product supplied.

Pünktliche Lieferung, gute Qualität.

Really superb customer service, Olivia is great and was able to provide a superior quality support, never had a quality like this with any other e-commerce, quick response time and always able to find solutions, I really hope to get in touch again

Very good communication. Very quick service. Everything very good explained.

I really couldn't have asked for much more:

1. The quality of my 15 metre EV cable seems good.
2. The price was competitive.
3. I asked a question about delivery speed before ordering and was promised the cable would be despatched the following day on an overnight service via DPD (with an understandable caveat about potential Christmas delays at the carrier side).
4. The cable was delivered exactly as predicted, in tiptop shape.
5. I wasn't expecting a carry case but received one gratis (thank you very much!). I don't know whether carry cases are thrown in with all cables, however the longer lengths are expensive and it will certainly help protect it and I felt it was a really nice touch.
6. Olivia kept me updated each step of the way and it was endearing (and refreshing) that the emails felt personal.

To summarise, the product, price and service were all excellent.

Yet again- exemplary customer support and after sales from this team. I really appreciate that they do everything they can to help.

Fantastic from start to finish, easy communication and quick delivery. Product top quality - couldn’t ask for more, would highly recommend to anyone!

Excellent customer service from beginning to end. Exceptional communication, always very responsive to emails and chased DHL when I had issues with them. Wouldn't hesitate to recommend or use again.

Ho acquistato Zappi e hub.
Tutto perfetto, ordine consegne, tempistiche e prodotto.
Unica pecca da me riscontrata finora della Zappi: manca un sensore ad effetto Hall per misurare la CC degli accumulatori degli inverter ibridi per la gestione delle priorità della ricarica tra auto e sistema di accumulo.

Very friendly and professional service. They kept me up to date with the delivery process and were very quick at communicating any issues.

Lovely customer service, friendly and on time delivery.

Great Service! Will do business again

Ordered car charger, installation and cable case. First class service providing clear updates on order status throughout. Well done.

Very good advice by email and phone contact. Thomas is very friendly, helpful and competent! Delivery promptly as requested. I ordered a long cable and got one of very good quality. I can recommend e-zoomed any time.

Purchased a 10m EV charging cable, was delayed a couple of days but was kept informed by Mel at each step and was given a free gift due to the delay.
Once the cable was dispatched it arrived within one day.
I would highly recommend, the cable works great and the prices were brilliant.

Incredibly responsive, friendly, proactive, and attentive customer service throughout: from immediate confirmation of my payment, to keeping me up to date on my order, and getting me my order on time (actually, ahead of schedule!). If only all businesses had this quality of customer service...