My order was filled and delivered promptly. Living remotely usually means travel to a pickup point..delighted to say it arrived much sooner than expected..no wasted trips or calls to check. Thank you.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Everything I've bought from Factory Buys, I've been very happy with, The Corbridge 8-Seater Outdoor Dining setting, 4-Seater Outdoor bar Table And Chair Set, Recliner Chair and the floor rug.... Toon meer
Bedrijf heeft geantwoord
Variety of products available was good with plenty to choose at good prices. We picked what suited our needs with the bed for a spare riom and stools for the kitchen that look the part. Assembly wen... Toon meer
Bedrijf heeft geantwoord
Purchased the TV cabinet that was the ideal size for my TV, it fitted perfectly and was the exact size and match the photos of the advertisement and was delivered quickly. Probably took about an ho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Factory Buys
Geschreven door het bedrijf
About us
We deliver a huge range of new home and outdoor items at factory prices to Australian homes.
We source great value home and outdoor furniture, mattresses, kids toys, pet supplies, fitness supplies, garden items and electronics, averaging over 6000 products to choose from daily.
We are Australian and pride ourselves on sourcing quality items at the lowest prices and offering a great customer experience along the way.
Australian Owned & Operated
Geschreven door het bedrijf
- We are 100% committed to outstanding service!
- For over five years now, Factory Buys has been innovating, improving and setting the standard for customer service in the retail industry. It is our company mission to deliver the best customer experience and best value items for Australian homes! But don't take our word for it.. Try us today!
Contactgegevens
Albion (Headquarters), 4010, Brisbane, Australië
- info@factorybuys.com.au
- factorybuys.com.au
4,6
Uitstekend
6K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’d avoid them
I’d avoid them. I was charged a delivery fee even though I cancelled my order immediately after placing it. I cancelled because the delivery timeframe shown during booking was different from the one I was given afterward.
29 januari 2026
Review zonder uitnodiging
Antwoord van Factory Buys
Hi Iroghama,
Thank you for sharing your experience. We completely understand your concern. Once an order is placed, our system immediately sends it to the warehouse for packing and books the courier for collection. Because our process is largely automated, these steps happen very quickly.
While we did our best to stop the delivery when we received your request, by that time the packing and courier booking had already been initiated, which means services and costs had already been incurred by our team and delivery partners.
We truly appreciate your understanding, and if there’s anything else we can assist you with, please feel free to let us know.
Jill
High standards inspire confidence.
The product was up to expectations; Factory buys went to great lengths to ensure that it was what we wanted and was suitable for purpose; the service provided was outstanding; follow up was designed to ensure that we were satisfied. 100% satisfied. Very impressed, indeed!
16 februari 2026
Antwoord van Factory Buys
Hi Gary,
Thank you for the wonderful feedback! We're delighted to hear that the product met your expectations and that our team was able to assist you well. Your satisfaction means a lot to us! We appreciate your support! We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Jill
On time delivery and product was true…
On time delivery and product was true to image.
17 februari 2026
Antwoord van Factory Buys
Hi RD,
Thank you for your feedback! We're glad to hear your order arrived on time and that the product matched your expectations. We appreciate your support! We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Jill
Antwoord van Factory Buys
Hi James,
Thank you for your feedback! We’re happy to hear you found ordering easy and delivery fast, and we truly appreciate it. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Perfect!
Everything was in order. Prompt delivery, good packa g ing, item as described and easy to assemble. Love this company! Thznks!
5 februari 2026
Antwoord van Factory Buys
Hi Josephine,
Thank you for your feedback! We’re thrilled to hear everything went smoothly and truly appreciate your kind words. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
I bought several chairs
I bought several chairs. They are of fairly good quality, delivery was fast, they brought them and helped me arrange everything
5 maart 2026
Review zonder uitnodiging
Antwoord van Factory Buys
Hi Gerard,
Thank you for your feedback! We truly appreciate it and are glad to hear you’re happy with the chairs and the fast delivery. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Outdoor dining for 8
Easy online service,quick delivery and product is as listed on website.
I recommend Factory Buys for there products
13 februari 2026
Antwoord van Factory Buys
Hi John,
Thank you for your kind recommendation! We truly appreciate your feedback and are glad to hear you had an easy ordering experience and quick delivery. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
The website was very easy to use
The website was very easy to use, reasonably priced, and was delivered quickly. The mattress is very comfy.
12 februari 2026
Antwoord van Factory Buys
Hi Mick,
hank you for your wonderful feedback! We truly appreciate it and are happy to hear you found the website easy to use and that you’re enjoying the comfy mattress. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Easy to purchase and speedy deliver and…
Easy to purchase and speedy deliver and product was amazing
5 februari 2026
Antwoord van Factory Buys
Hi Linda,
Thank you for your kind feedback! We truly appreciate it and are happy to hear you had an easy purchase, speedy delivery, and loved the product. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
The chicken enclosure I ordered was…
The chicken enclosure I ordered was priced well & was delivered in a timely fashion given I’m quite remote in the state. Can’t fault anything, although I have yet to assemble it! I love to support Aussie businesses. I have 2 more to order in the near future, so happy to order through them again.
10 februari 2026
Antwoord van Factory Buys
Hi Bonnie,
Thank you so much for your fantastic support and kind words! We're thrilled everything arrived promptly to your remote location and that you're happy with the purchase. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Thanks,
Jill
Good Quolity very fast Delivery happy…
Good Quolity very fast Delivery happy with that.
11 februari 2026
Antwoord van Factory Buys
Hi Danny,
Great to hear! Thanks for the feedback on both the quality and the speedy delivery, we're glad you're happy with your purchase. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Thanks,
Jill
Antwoord van Factory Buys
Hi Belinda,
Perfect — fast delivery and great mattresses. That's exactly how we like to do it. Thanks so much for letting us know! We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Jill
I am fully satisfied what I purchased…
I am fully satisfied what I purchased from factory buys.Hats up🙏
9 februari 2026
Antwoord van Factory Buys
Hi Nirajan,
Thank you for your feedback! We’re glad you’re fully satisfied — much appreciated! We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Antwoord van Factory Buys
Hi Yve,
Thank you for your feedback! Glad the delivery was great. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Great communication
Great communication. A big product range and quick delivery. Product is as described.
I should have stated products as I purchased two items from here. Both definitely as described.
9 februari 2026
Antwoord van Factory Buys
Hi Amanda,
Thank you for your feedback! We’re glad you’re happy and truly appreciate your support. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Antwoord van Factory Buys
Hi Gordon,
Thank you for your feedback! We really appreciate it and are glad you’re happy with the product and its design. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
I bought a frame and a matrass and it…
I bought a frame and a matrass and it has been perfect since I bought it, paid online and it was delivered on time right at my door step address. Factory buys are reliable and have quality beds to offer. Thanks Gents
6 maart 2025
Antwoord van Factory Buys
Hi Trinidad,
Thank you so much for your wonderful feedback! We truly appreciate your support and we’re so happy to hear everything arrived on time and has been perfect for you. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Best Ever
They provide great products and they're very affordable compared to other businesses.
5 januari 2026
Antwoord van Factory Buys
Hi Pamela,
Thank you so much for your lovely feedback! We truly appreciate your support and are glad to hear you’re happy with our products and pricing. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Antwoord van Factory Buys
Hi Leah,
Thank you for your kind words! We’re so pleased to hear you had a great experience and are happy with your purchase. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Fast shipping great product
29 januari 2026
Antwoord van Factory Buys
Hi,
Thank you for your feedback! We truly appreciate your support and are so glad to hear you’re happy with the fast shipping and the product. We look forward to welcoming you back to our store — you can check out our latest deals here www.factorybuys.com.au
Many thanks,
Nova
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.