Faircloth & Reynolds Reviews 366

They responded promptly with my quote & installation of my new air conditioner. All the staff I spoke with & the workmen were all courteous & professional.
Thank you.

Professional and friendly service every time. Thank you so much! We love our new air conditioning unit.

The initial inspection and advice to meet our needs was pleasant and professional. The installer was most efficient and left us satisfied with the installation.

All the staff of Faircloth & Reynolds arrived on time and carried out the installation without any problems.

Great customer service and prompt quoting and getting the job done.

We were extremely happy and impressed by the service provided from your company. Your staff over delivered on all aspects of the job, Zac , I think that his name arrived at the stated time, took time to explain different options, and when we had finally agreed to those options, he then restated what we had agreed too. I believe that he was very professional in his job. The guys that came to install the units arrived at the stated time completed the task in a very professional manner checked that everything was ok and left the site clean. We could tell that Faircloth and Reynolds must be good employers as employees normally reflect the heirchary input. Please let all the guys that worked on our job know how much we appreciated their work ethics. Cheers John & Noelene Currie

From the time we requested someone come out and give us a quote until the installation was complete Faircloth and Reynolds we very professional and easy to deal with

Placing an order was friendly & easy, quoting the job was quick, cost was very reasonable then the installers were professional.
Good experience

Great service from Zack who came to our house and discussed options for ducted aircon. Quoted the same day and installed 2 weeks later. He came back to help change the name of a room on the panel. All working nicely.

The level of care from Zack and Rachel was top-notch. The engagement and process to execute and complete was friendly and without delay.
The installation team were informative and respectful.
We love the result!
Thank you to all involved.

The entire team from Admin to Installers was first rate. I couldn’t be happier with the outcome. Faircloth and Reynolds went the extra mile every step of the way. Thanks!

The team were great. Installing the new aircon without any issues and were so good to spray and wipe inside the walls after installing the unit. Keep up the good work and I definitely will recommend your team.

The end result is fantastic! The tradies were excellent- polite, Informative and respectful.

Phone communication was always imformative and pleasant,and the quote process at our home was thorough and straight forward,and the same with the installation process,without any drama

Staff, workers and communication

Max ad Zac did a great job on installation. Were professional in all aspects. An asset to F & R.

Courteous and professional
Very happy
Thanks

The guys went above and beyond for us. In extreme heat they pushed through the install. I can’t speak anymore highly of every single person involved. 10/10

Came recommended by a family friend and with good reason. Very impressive all round. Great assessment of our needs and options (retrofitting brick/ concrete 80s house with AC with ducted upstairs and split downstairs), simply explained. Swarm of installers turned up and behaved with total respect in our house, leaving it immaculate afterwards. All done in one day. AC works a treat! Didn't get other quotes but we feel like for the number of staff involved in the installation and the size of the set up they installed it represents excellent value. Highly recommended company.

Professional, efficient and value for money