After I paid $159 to join, for what was discosed as an urget representation/filing, Family Court Direct was late for their appointment call then told me it would take 2-3 weeks for a lawyer callback... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Title: Failed to Protect Me and My Children I want to share my experience with the family court regarding my situation as a survivor of domestic abuse and coercive control. Despite prov... Toon meer
Hola me urge hablar con ustedes por favor llamarme a mi número 786 5850619 Steven Ramirez que ustedes me llevan mi caso y la papelería que me dieron no me sirvió absolutamente en nada ya que en Iowa... Toon meer
We are so grateful for Familycourt direct. Not only were they so very quick to respond to us but they have explained everything throughout our whole process and no matter how many questions we have th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Deciding to pursue legal action can be difficult, unfamiliar and emotional. Family Court Direct is here to help so you don’t have to do it all on your own. Use our experience to your advantage. The legal system can be confusing, intimidating, time-consuming and – above all – expensive. For many people, high-priced legal representation is not a realistic option. Family Court Direct can be an affordable alternative to expensive attorneys through its legal network of discounted attorneys and document preparation professionals.
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408 reviews
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Antwoord van Family Court Direct
Hi, We are sorry to hear your feedback, our intentions are never to leave you dissatisfied.
Looking back at your case notes, we see that we delivered all document services you had requested in a timely manner. Our records show that we tried to follow up with you multiple times after, but couldn't get in touch with you. Then we received a refund request 8 months after all services were completed and delivered. Unfortunately we are not able to approve a refund, due to the fact that all services were delivered and the refund request was too far out of our refund window.
We don't ever want you to feel dissatisfied or like our service was not beneficial to you. Please feel free to contact us at CustomerSatisfaction@FamilyCourtDirect.com if you would like to discuss this further. Our Customer Satisfaction Department will keep an eye out for your email.
Kind Regards - FamilyCourtDirect
Very professional and courteous
Very professional and courteous. Timely prompt responses.
16 oktober 2020
Antwoord van Family Court Direct
Hi Dashawn,
Thank you for taking the time to leave a 5-star review, and for recognizing how professional and courteous our team is! You're in very capable hands. It's our job to look out for you and provide helpful resources to navigate the family court system. We are thrilled you are finding value in our services! Thank you for choosing us to be a part of your solution.
Best Wishes - FamilyCourtDirect
They are very understanding and easy to…
They are very understanding and easy to work eith definitely recommend!
15 oktober 2020
Antwoord van Family Court Direct
Hi Courtney,
Thank you for taking the time to leave a 5-star review, we appreciate your time! We are thrilled to hear you found us understanding and easy to work with. We absolutely understand how overwhelming and confusing this process is. Our goal is to alleviate some of your stress, and help you to navigate the family court system. We work hard to deliver you the best service we can. We're here for you!
Best Wishes - FamilyCourtDirect
Antwoord van Family Court Direct
Hi Dale,
Thank you for leaving a 5-star review, we appreciate you taking the time to do so. We are thrilled to hear our team is so friendly and doing a terrific job. We understand this process can be complicated, and it's one of our top priorities to alleviate some of the stress that comes with this. Thank you for trusting us to be a part of your solution. We're here for you!
Best Wishes - FamilyCourtDirect
Over all was good and easy
Over all was good and easy. Just check your court filing fees. They change regular. Family Court was more than I expected. Just waiting on a court date.
14 oktober 2020
Antwoord van Family Court Direct
Hey Kevin,
Thank you for leaving a review, we appreciate that you took the time to send feedback! Our goal is to alleviate some of your stress, and help you to navigate the family court system. We appreciate your feedback about paying attention, this is excellent advice!
Since we strive for excellence, what could we have done differently to have earned that 5th star from you? We would truly love to understand, so we can look internally and make sure we're providing the best services possible. Could you please email us at CustomerSatisfaction@FamilyCourtDirect.com and let us know so we can learn from your experience and hopefully improve it for others?
We appreciate you and your feedback so much!
Best Wishes - FamilyCourtDirect
Very helpful with any questions I have
13 oktober 2020
Antwoord van Family Court Direct
Hi Cesar,
Thank you for taking the time to leave a 5-star review! We are happy to hear your team is so informative and helpful! It's our job to look out for you and provide helpful resources to navigate the family court system. We are thrilled you are finding value in our services!
Thank you for choosing us to be a part of your solution, and for being such an advocate of ours. We've got your back!
Best Wishes - FamilyCourtDirect
Poor I paid 300 dollars and only got to…
Poor I paid 300 dollars and oy got to ask a few questions I feel robbed.
13 oktober 2020
Antwoord van Family Court Direct
Hi Nicholas,
We are sorry to hear your feedback. We see your review and will be in contact shortly.
Kind Regards - FamilyCourtDirect
I am currently working with my case and…
I am currently working with my case and are doing a wonderful job
12 oktober 2020
Antwoord van Family Court Direct
Hi Orpah,
Thank you for taking the time to leave a 5-star review. We're thrilled to hear you feel we're doing a wonderful job, that makes us very happy. We're rooting for you, and we've got your back! We look forward to continuing to work hard for you. Thank you for choosing us to be a part of your solution. You've got this!
Best Wishes - FamilyCourtDirect
Scott maio was an excellent service to…
Scott maio was an excellent service to my case and gave me all the details I needed.
10 oktober 2020
Antwoord van Family Court Direct
Hey Seth,
Thank you for taking the time to leave a 5-star review! We are thrilled to hear Scott's services to your case were so helpful and detail oriented! We love to hear when our team can help deliver exactly what you need. We're here for you!
Best Wishes - FamilyCourtDirect
Scott Maio has been been very polite…
Scott Maio has been been very polite and very helpful with my case
9 oktober 2020
Antwoord van Family Court Direct
Hi Aundrea,
Thank you for leaving a 5-star review, we appreciate you taking the time to do so. We are thrilled to hear Scott is taking such good care of you, after all, that's what you deserve! Thank you for trusting us to be a part of your solution. It is our goal to help achieve the best solution for your family. We're here for you!
Best Wishes - FamilyCourtDirect
Very patient and willing to work around…
Very patient and willing to work around my schedule. Very helpful and informative. Walks with you through every step of the process. Great company.
2 oktober 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hey Marquez,
Thank you for taking the time to leave a 5-star review, we appreciate it! We are thrilled to hear you found us accommodating and informative! Our goal is to alleviate some of your stress, and help you to navigate the family court system. We work hard to deliver you the best service we can. We're here for you!
Best Wishes - FamilyCourtDirect
Scott maio was amazing
Scott maio was amazing! He made everything so easy and stress free.
1 oktober 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hi Aleysha,
Thank you for leaving a 5-star review, we appreciate you taking the time to do so. We are thrilled to hear Scott is making things so easy and stress free, you are in very capable hands. Thank you for trusting us to be a part of your solution. It is our goal to help achieve the best solution for your family. We're here for you!
Best Wishes - FamilyCourtDirect
So far I have nothing but good reports…
So far I have nothing but good reports from my agents.
1 oktober 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hi Creighton,
Thank you for taking the time to leave a 5-star reviews! We're thrilled to hear you're full of good reports of our services. We've got your back!
Best Wishes - Family Court Direct
Reviews
She was extremely helpful and charming. Ultimately she made everything clear and helped me understand every option.
28 september 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hi Joseph,
Thank you for the 5-star review! We're thrilled to hear your team is so helpful and charming! We understand this process is complicated, our goal is to alleviate some of that stress that comes with it. Thank you for choosing us to be a part of your solution, we truly appreciate it.
Best Wishes - FamilyCourtDirect
I was a little nervous at first but…
I was a little nervous at first but everyone made me feel comfortable everyone is so helpful and it makes me feel better going this route for my child
24 september 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hi Victoria,
Thank you for taking the time to leave a 5-star review. We're so happy to hear that you were able to ease into the process and feel comfortable with us. We understand this process is hard, our goal is to alleviate some of that stress that comes with it. Thank you, from the bottom of our hearts for trusting us, and allowing us to be a part of your solution. You are an incredible advocate for your family and are doing a great job. We've got your back. You've got this!
Best Wishes - FamilyCourtDirect
Allison was amazing
Allison was so helpful. She went above and beyond to help me. Truly grade A customer service. She answered all my questions and even managed to fit me in her right schedule when I randomly reached out. Very warm and kind, and made me feel less alone during this crazy chapter of my life. I will forever be grateful.
24 september 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hi Alexis,
Thank you for the 5-star review, we appreciate it! We're thrilled to hear Allison is taking such good care of you, we knew she would! We love to hear when you're feeling supported and informed, that's what we're here for. Thank you for trusting us to be a part of your solution. You're not alone, we're here for you!
Best Wishes - FamilyCourtDirect
This service has been great
This service has been great. The people working here are amazing and I have felt very assisted and cared for through the whole process. Affordable too !
21 september 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hi Gregory,
Thank you for leaving a 5-star review, we appreciate you taking the time to do so. We are so pleased to hear that you are finding value in our services, we love hearing that! We're here for you, and we've got your back.
Best Wishes - FamilyCourtDirect
I love their services they are great
21 september 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hi Deron,
Thank you for leaving a 5-star review, we appreciate you taking the time to do so. We are so pleased to hear that you are finding value in our services, we love hearing that! We're here for you, and we've got your back.
Best Wishes - FamilyCourtDirect
My CE Scott Mayo was extremely helpful…
My CE Scott Mayo was extremely helpful in giving me the tools I need to win my case. Thank you so much!
21 september 2020
Review zonder uitnodiging
Antwoord van Family Court Direct
Hi Jessica,
Thank you for the 5-star review! We're so happy Scott has been taking such good care of you and provided such helpful tools for your success. We're thrilled that you're finding value in our services! We're here for you!
Best Wishes - FamilyCourtDirect
Antwoord van Family Court Direct
Hi Joshua,
Thank you for leaving a 5-star review, we appreciate you taking the time to do so. We are so pleased to hear that you found our team was professional and well spoken, that is wonderful feedback to receive! We're here for you, and we've got your back.
Best Wishes - FamilyCourtDirect
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