Farebubble Reviews 335

Amazing customer service from Sara. She ensured to search for alternative flights per our requirements when one we booked was too full and also made sure to call back and confirm our reservation was confirmed. Great work!

Kevin Lopez was great & was able to help us out with everything we needed to book our flight. He was able to answer all my questions in a timely manner.

Leon Lopez was very attentive, thank you for all the assistance!

Pros: They offered a great price and service. They followed up and provided clarifications and details needed. If this was provided after the very first call, experience would have been lot smoother.

Improvement Areas: 1) They took much longer than other travel agencies to provide ticket reference number which made us question the authenticity of the transaction itself and led to confusion.
2) The customer care number does not specify their operating hours. It routes you to voicemail with the message that there was a high call volume, again leading to anxious consumer.

Sara was extremely communicative with my reservations and making sure I received the correct emails and fare rates!

Being in customer service for many years with a very large organization I know what Great customer experience as that is what I received from Kevin Lopez.
Kevin was attentive, Patient, knowledgeable, Kind, and most of all kept to his commitment to calling me back. That is a big deal for me. He has great follow up skills and commitment. Through my skepticism of using this service he gained my trust.
Kevin Lopez is the ideal representative for your company and deserves a RAISE..
Thank you for the opportunity to complete a survey of my experience.

Leon was the best, He found the best fare for us. It worked, I just got my tix!!!!

This is a scam, and please be assured that you will lose your money. My advice is to pay the normal price, there is no random cheap pricing on flights.

Leon Lopez did a reat job and i am happy with his service !!!!!!

I spoke to Alice and she really helped me with my booking. She’s very patient with me and got my ticket with great deal. Thank you so much Alice!

Luis Alfonzo was very helpful and was able to find tickets for us after the first ones we purchased were canceled. He was very patient when I couldn’t understand what he was saying. I really appreciated his help!

I was skeptical too at the beginning and I can see why the other customers felt the same. I booked through Momondo. This is definitely not for a last minute booking, but i did get my tickets at great price in 2-3 days same fare as advertised. Will try again for sure their services. Only book through them if you have enough time ahead from the trip. Their customer service did text me next day.

Very happy with the travel services we received. Luis Alfonso was utterly knowledgeable, he arranged everything outstandingly, it was absolutely beyond satisfaction. I’m planing to organize my next trip the same way.

Kevin was a great help in getting me rebooked when spirit overbooked our flight. He was quick and efficient and got us a better flight for the same price.

Thanks Kevin!

Sarah was my representative and she worked with me to get a reasonable fair. She checked several flights and was patient with me while I was trying to determine which option would work best. She made sure to keep me on the line while I read through and confirmed on the information sent via email. She was courteous and pleasant throughout the conversation. Although you would expect that in customer service, but that is not always the experience nowadays. The one thing I do wish is that she didn’t talk so fast. There was a language barrier and the speed at which she was speaking made it more difficult to understand. I don’t fault her for that, and she was responsive when I had to ask her to repeat or wanted clarification.

I will use this service again in the future!

First time to use farebubble. Kevin was so helpful. At first I thought it was a scam, but he reassured me that he won’t be asking any payment info until I check about them. So glad I got a very good rate on my local trip even if it was peak season.

The final charge could be higher than when you booked the tickets from them. Lucas has been helpful in resolving issues.

Leon Lopez was very helpful made my reservation very efficient way

The Chat feature has someone responds right away during business hours. Kevin is very helpful and patient. I changed the flight plans several times and he was very accommodating. I ended up canceling the flights within 24 hours and got my refund back. It's not a scam.

I have had decent experience with Kevin and booking tickets through Farebubble. I had wait of 24 hours. Otherwise, overall experience was great. I would surely approach Barebubble in future needs.