Farro Reviews 

1.937
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

An extensive range of delicious pre-prepared meals and quality fresh produce. I arranged a care pakage from Australia to be delivered for my elderly father in NZ. Everything was delivered next day, pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Farro was so easy to order online and delivered to my nieces house to help her in a time of need. The delivery driver followed my instructions and rang me as he said the dog was running around, so I... Toon meer

Beoordeeld met 3 van de 5 sterren

Delivery was good, fast. Could you please put bigger stickers on to indicate it needs refrigeration? There was a tiny sticker that wasn't seen so the package wasn't put in fridge. Otherwise great, tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gourmet kruidenierswinkel
  2. Boodschappenbezorgdienst
  3. Online voedselbezorgdienst
  4. Versmarkt

Geschreven door het bedrijf

Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,5

Alle reviews

(1.937)

357 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great quality and quick delivery

Easy to order wide selection of quality food and drinks, everything well packed and quick delivery. Highly recommend for last minute get togethers

3 september 2026
Logo Farro

Antwoord van Farro

Thank you Kate!

Beoordeeld met 5 van de 5 sterren

Totally happy with my first online…

Totally happy with my first online order, everything was top notch, from ease of ordering, communication regarding despatch/courier, quality of packaging and finally a generous and really delish meal!

2 september 2026
Logo Farro

Antwoord van Farro

Thank you Steven,

We're pleased you had such a good experience!

Beoordeeld met 2 van de 5 sterren

Missing item in pack

I ordered a family pack that was supposed to include, a pie, a macaroni, orange juice and a breadstick. I was sending as a gift to my family members who are dealing with illness. The breadstick was not included as advertised.

1 september 2026
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Antwoord van Farro

Thank you for your review. we are so sorry you did not receive the breadstick. Thank you very much for bringing this to our attention, our online team are looking into what has happened. We have sent you an email regarding this.

Beoordeeld met 5 van de 5 sterren

Bought meals for my mum who broke her…

Bought meals for my mum who broke her foot and is on crutches so can’t cook very well. She is loving every meal so far! Super tasty and such big single portions she’s able to have them for lunch and dinner! Thanks Farro!

30 augustus 2026
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Antwoord van Farro

Thanks for your review! we are so glad your mum is enjoying the meals.

Beoordeeld met 5 van de 5 sterren

fast service

Good service and fast delivery and good products .

26 augustus 2026
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Antwoord van Farro

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Excellent choice!

You can always be sure to receive order in time! Every step is very well documented .Products are of highest quality and choice is galore. Thank you

27 augustus 2026
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Antwoord van Farro

Thank you for your kind review!

Beoordeeld met 2 van de 5 sterren

I used to buy the ready made meals but…

I used to buy the ready made meals but they are now so ridiculously expensive . The last fish pie I bought had uncooked carrots in . Not good at all

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Farro

Thank you for your review. We are sorry to hear about the poor quality of the fish pie you purchased. Please email us at hello@farro.co.nz so we can address this matter.

Beoordeeld met 5 van de 5 sterren

5 star ⭐️ awesome

5 star ⭐️ awesome

19 augustus 2026
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Antwoord van Farro

Thank you so much for your review! We are so pleased you enjoyed your Farro online experience.

Beoordeeld met 1 van de 5 sterren

Smoked Fish Pie hype.

*** Update: Farro have responded immediately to my review and successfully restored our confidence. Thank you Alexis @ Farro.***If you want a pie comprised of mashed potato with fish flavoring added for $30+ then this is for you. Sadly it fails dismally to live up to the product description on the pack. A major disappointment to this seafood lover. Will never purchase again.

27 augustus 2026
Review zonder uitnodiging
Logo Farro

Antwoord van Farro

***Updated reply: Thank you for taking the time to edit your review, we appreciate you giving us the opportunity to resolve this for you and for bringing it to our attention. We look forward to seeing you in Farro again soon. *** - Thank you so much for your review. We are so sorry you were disappointed with your fish pie. We would love to make this right for you, please can you contact us on 09 360 0499 or hello@farro.co.nz. We look forward to hearing from you.

Beoordeeld met 2 van de 5 sterren

My first experience ordering online…

My first experience ordering online delivery and 3 things didn’t turn up even though I was charged. And 1 thing dropped off the list somehow.
However Customer Service has said they will refund me and follow up with store.

26 augustus 2026
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Antwoord van Farro

Thank you for your review. We are pleased that Customer Service is sorting this out for you.

Beoordeeld met 5 van de 5 sterren

My online shopping experience at Farro…

My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.

23 augustus 2026
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Antwoord van Farro

Thanks for the great review!

Beoordeeld met 2 van de 5 sterren

Delivery disappointment

Food no doubt delicious but package ordered for delivery on Monday didn’t arrive and I had to stuff about sorting it out. No tracking info was
sent to me as it usually is until I phoned up the next morning. Package arrived the next morning after my phone call in good order & cond but the intended Dinner couldn’t happen🙁

22 augustus 2026
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Antwoord van Farro

We're very sorry for the courier delay and completely understand the disappointment. We're pleased it arrived safely the following morning, and as your delivery fee has already been refunded, we're glad we were able to resolve this for you.

Beoordeeld met 5 van de 5 sterren

100% recommended

Fully recommend this site , nice food . Text at to the moment of delivery .
Never had a problem , food is 5 star

19 augustus 2026
Logo Farro

Antwoord van Farro

Thank you for your lovely review!

Beoordeeld met 1 van de 5 sterren

I purchased a range of items online to…

I purchased a range of items online to be delivered to my daughter-in-law as a surprise on her birthday as she was suffering from Influenza A. I received confirmation of my items by email and delivery was to be 2 days later between 12 - 5pm. At 5pm I phoned Farro and was told 'probably running late' . Finally arrived at 7pm. The main items of meat and soup were not included but instead a packet of GF crackers( not ordered!). Had not been advised the missing food was not available.
Hardly the 'care' package experience for her. Advised Farro by email and given $15 delivery refund. Although I wasn't charged for missing items , feel it was very poor overall and will not use this service again.

18 augustus 2026
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Antwoord van Farro

Thank you so much for your review, we are so sorry to hear about your negative experience with Farro online and realise this is not the experience you would expect from Farro. We have reached out to you via email regarding this.

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