Farro Reviews 

1.942
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The packer was awesome, very thoughtful in ensuring items that could leak were packed inside a plastic bag for extra protection, which I really appreciated. I usually don't get this level of thoughtfu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent company - we order our staff pre-made frozen and fresh ready to eat meals from Farroh and they are always greatly received and enjoyed. The meals are generous and tasty. Delivery is also sup... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Delivery was good, fast. Could you please put bigger stickers on to indicate it needs refrigeration? There was a tiny sticker that wasn't seen so the package wasn't put in fridge. Otherwise great, tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An extensive range of delicious pre-prepared meals and quality fresh produce. I arranged a care pakage from Australia to be delivered for my elderly father in NZ. Everything was delivered next day, pa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gourmet kruidenierswinkel
  2. Boodschappenbezorgdienst
  3. Online voedselbezorgdienst
  4. Versmarkt

Geschreven door het bedrijf

Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.942)

359 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Parcel was delivered on time when they…

Parcel was delivered on time when they said didnt have to wait. The food was delicious very tasty and satisfying..

23 mei 2026
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Antwoord van Farro

Thank you for your wonderful feedback. We appreciate your support and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Superior quality, freshness and taste …

I had just had a knee replacement and my work had sent me some of the single meals. They were so delicious. I had ordered some meals from another company but after having Farros I could tell the difference in the quality. It made me realize the excellent quality freshness and superior taste of my Farros meals. I ditched the other ones and ordered some more from Farros.

28 mei 2026
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Antwoord van Farro

Thank you for your review.
We really like our meals too so we are pleased you are enjoying them.

Beoordeeld met 5 van de 5 sterren

Quality & care

The quality of the produce plus the care taken to pack the items (really appreciated that). Great service & timely delivery although might be good to remind the delivery service not to upend the box when carrying it as that just moves things inside the box - luckily nothing squashed.

26 mei 2026
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Antwoord van Farro

Thank you for your review. We're so pleased you enjoyed your Farro online experience and thank you for the valuable feedback regarding delivery. We look forward to seeing you online again soon!

Beoordeeld met 5 van de 5 sterren

Vegetarian friendly…

Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bit pricey however when I factored in the return bus fare and an extra early morning, the little extra was worthwhile to have the product at the flat when I arrived in the evening after work. Plus I got one of my favourite peach compotes. Very happy.

25 mei 2026
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Antwoord van Farro

Thank you for your review. We're so pleased you enjoyed your Farro online experience and look forward to seeing you online again soon!

Beoordeeld met 5 van de 5 sterren

The best productsse thatouse

The best products, the best packing, the best customer service. If I could find a suitable house that's walking distance to a Farro store, I'd buy it.

25 mei 2026
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Antwoord van Farro

Thank you so much for your fantastic review! We're so pleased you love your Farro shopping experiences and look forward to welcoming you back into store again soon!

Beoordeeld met 5 van de 5 sterren

Sending a Care package

Your website is very easy to use and products are easy to find. Delivery is also a breeze to use.

Thank you.

19 mei 2026
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Antwoord van Farro

Thank you! We really appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

On-line order

I made a small on-line order for items generally found in a fridge. I was most impressed with how the items were placed in a sealed box with ice packs. The presentation was impressive. The products arrived fresh, cold and in perfect condition.

20 mei 2026
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Antwoord van Farro

Thank you for the great review!

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, prompt replies and kept up to date about delivery

13 mei 2026
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Antwoord van Farro

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

We ordered 3 ready meals

We ordered 3 ready meals, they were delicious and fresh…. Customer service was excellent and efficient.
We would happily recommend Farro and continue to order from them.

15 mei 2026
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Antwoord van Farro

Thank you for the lovely review!

Beoordeeld met 5 van de 5 sterren

Family loved the meals

Family loved the meals. Easy to prepare. Delivered on time.

12 mei 2026
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Antwoord van Farro

Thank you Lisa. We are pleased your family had such a good experience.

Beoordeeld met 3 van de 5 sterren

Easy to order but they don't knock

Pros: Easy to use online booking, notification and pricing
Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delivery which they were home. Unfortunately they didn't which meant the food sat outside overnight. Hindsight - workaround would be to let my friend know once I received the notification.

11 mei 2026
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Antwoord van Farro

Thanks for your feedback, and we’re very sorry the delivery instructions weren’t followed on this occasion. We understand how disappointing this would have been, especially given the circumstances, and we’ll pass this on to our delivery partner for review.

Beoordeeld met 5 van de 5 sterren

Fabulous communication when I enquired…

Fabulous communication when I enquired about organising an online order as a 🎁. Super helpful and informative. A very professional and positive experience. Arrived safely on time. Thanks for such a wonderful experience.

5 mei 2026
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Antwoord van Farro

We are so pleased you had such a good experience.

Beoordeeld met 5 van de 5 sterren

Meal Bundle

Easy to order on website and prompt delivery.

5 mei 2026
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Antwoord van Farro

Thank you for your review!

Beoordeeld met 3 van de 5 sterren

Used to be great but now!

I am a great fan of Farro and I shop there at least once a week but there has been a definite drop in quality and availability of certain items. For example the red onion I purchased was rotten, apples, cucumber and peppers soft. The meat at the counter looked old and the fish dry.

3 mei 2026
Review zonder uitnodiging
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Antwoord van Farro

Thanks for your feedback. We’re really sorry to hear about your recent experience, as that’s not the standard we aim for. Please email us at hello@farro.co.nz so we can look into this further and make it right.

Beoordeeld met 5 van de 5 sterren

Meal choice easier at a difficult time

The gift of food was sent to a friend and her family as sadly, they had recently lost a husband and father. It was very much appreciated and just made the choice of a meal that little bit easy during a difficult time 💕

23 april 2026
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Antwoord van Farro

We are pleased our online delivery was a small help at a very sad time.

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