Nonexistent customer service, haven’t received my product in a month.
Not a fan. I bought a 1tb hard drive replacement from them, and after waiting for a week with no updates I called their support number three times with no response. I finally got a text response saying the shipment was lost and they were sending a replacement. A week goes by with no update, I called a couple more times with no response, then I finally got a text back saying that they were out of the 1tb drives they promised, then they tried to talk me down to being content with a 750gb drive. I said no, just cancel my order and give me a refund. They tried to win me back by saying they could compensate me for the difference in price and they might be able to bump me up the line for 1tb drives, I said no again. Awful customer service, as I had to reach out to them just to be told my order wasn’t coming. I ended up finding the same product elseway for cheaper.








